US Post Office

i am giving this place a 0 star because the customer service are horrible. it is my first time coming here with my bf because he lives around here. no star at all because we asked to borrow a pen and the guy worker said that they didn’t have one… lies… the thing is there is no pen available for the customers to use. who is going to steal a pen!!!

THIS POST OFFICE HAS CARRIERS THAT STEAL AND DELAY MAIL.
They have been delivering out packages to «another address» for the past 3 years. We only have one address. Why are you delivering it to «another address»? Who’s address is it?!
They seem to have no problem delivering our bills, letters, and catalogs, but when we get parcels or packages they magically forget where our address is. Then they have the nerve to mark the packages as delivered! Unbelievable.
When you call, they put you on hold. «Hold» means that they just leave the phone off the hook while they go an do something else. They put my mother on hold for nearly 2 hours and no one came back to the phone. She finally just hung up.
They love stealing our Amazon packages. It has gotten so bad in our neighborhood that everyone is sending their Amazon packages to the nearby Amazon locker. Unfortunately, now the Amazon locker gets full and we can’t even send packages there anymore!
It’s Bullshit.
Stealing, Delaying, and Tampering with mail is a FEDERAL CRIME.
If you are having problems with this post office REPORT THEM to the Office of Inspector General for the United States Post Office. Here is the link.
You can Call, Write or Do the online form.
Do not call the Springfield Gardens post office with your complaint because clearly they are doing nothing about it. We have called them about this issue multiple times, got the run around, and still have packages being stolen.
Report them to the officials so you can get your packages. No one has the right to steal your mail or packages.

They delivered my $ 340 package to the wrong place & I’m still waiting for my package to be found.
I still haven’t received my package !!! 15 days later.
The seller has just shipped out a replacement l. I am going to ask them to hold it at the post office this time as soon as I receive a tracking number.

I rarely write one star reviews and haven’t written a review in a long time to begin with, but I’m so fed up with this post office. This is the second time that I had a package claimed by their mail carrier as delivered and it wasn’t. The first time was my ULTA package that was several days after the so called «delivered» date, miraculously in the evening brought to my door by a young female postal worker. Now the second time my Macys package that’s over a week past the alleged delivered date. I’ve had to call the postal customer service and file a complaint. Now let me say this, I never had a problem before when I had this older gentleman that delivered the mail in my neighborhood, but this new carrier is the worst. I work hard for my money and deserve to receive my items when the company states it will be sent. I hope I will be refunded fully for my lost, stolen or misplaced item.

It seems like some of the older workers that were there for a long time are no longer there, i am so glad as it seems like they were way too comfortable and really really rude, the newer younger people seem better, and since i visit here almost daily I would like to be treated respectfully, The lines are sometimes very long during peak times, which vary, but other then the long lines it is getting better, 5÷2÷15

I really think they slacking on their employees. They not very friendly at times and take way too long to be serviced.

This My local post office. never had a problem coming here… the lines go real quick… and the workers is very polite…