Advanced TeleHealth Solutions

Oxford has, for a very long time, been a «bad word» in home healthcare in this area. I have known people that have worked for them and they treat their employees just as poorly as their clients.
I have yet to meet one person from this company that had «bedside manors». Most are brash and not very friendly. Once you sign up for ANY of their services, many OTHER services are tacked on that you will probably not need and are most defiantly NOT ordered by your doctor or anyone but them in fact.
Trying to cancel service with Oxford is like trying to cancel a magazine subscription. You can call them over and over again, but the staff assigned to your case will continue to call and leave messages that they will «be three today» with a FIVE HOUR window of when or more. Remember, this is AFTER you’ve canceled.
There are MULTIPLE numbers that will call you, most of which are private cell phones of the staff going to the homes. Calls back are often ignored or go straight to voicemail. Calling the main office gets annoying as well, because you are tossed from extension to extension of countless individuals NOT AT WORK RIGHT THEN!
You have NO idea how many «breaks» and «days off» the management get in this place, it’s insane.
Oxford’s main goal is to put as many charges on you or your insurance as possible and BUG YOU constantly even after you’ve canceled. Even the «assessment» is garbage. It’s just more of the same recording of pills and telling you things you already know: «You seem to be up and awake today.»
Are you asking or have you become captain obvious?
Do NOT use Oxford! It’s like working with politicians. You NEVER get a straight answer and you will have to work your tail of to cancel the service. Oh, and anything that happens to NOT be approved by insurance that you didn’t need anyway. ya YOU will get charged for that. not your insurance.
STAY AWAY FROM OXFORD!

I have been dealing with Oxford for a few months now and its been a nightmare.
1) They are always shorthanded
2) They constantly cancel and reschedule, which is an inconvience becuae I schedule my day around their supposed time to show up
3) It seems each visit it is with a new care provider
4) They are constantly late
5) They tend to make their own schedules which revert back to #2 on my list
So before you chose to have Oxford work for you keep the above issues in mind. I am currently trying to get out of their system and into another Service Provider.
My first two care providers were really good. They were field coordinaters, who seem to take their job more serious. They were on time, and each actually worked, and fulfilled all my alloted time. I didnt have to worry about having a contant influx of different people in my home constantly.