Cosmo Cleaners

I have mixed feelings about Cosmos. I came here based on the good reviews and in an attempt to avoid the exorbitant prices of Crest Cleaners. I have used them for three things: Shirt laundering, dry cleaning, and alterations.
The laundering service is good and the price generally is as well. Six shirts run about $ 11. They will press the sleeves for no extra price. I’ve never had them fail to get a stain out. That said, I had a comforter laundered once at the steep price of almost $ 40 (twin size).
Dry cleaning is ok but more pricey. I have lost buttons, but no more so then any other dry cleaner. That said, the price is less than others, about 15−20% less.
Alterations, on the other hand, are poor and extremely pricey. I have never had an alteration that didn’t have a mistake, a failure (buttons falling off, etc.), or lurch at the price. I understand this is DC but I haven’t paid this much anywhere else. And given the poor quality, I won’t be using that service anymore.

as noted in the title, this is not a dry cleaners. Of course they can renovate they have 75% of the business in this expensive west springfield area. I am not however flush with cash and cannot afford to have my few items I dry clean come out greyish and discolored due to the wet process they use. They will not reimburse for damage — I saw a woman haggling with the owner for well over 15 minutes about the same issue.

Great all around service. We’ve used them for the past 10 years. The counter staff is very friendly and responsive. Our clothes are cleaned on time and are well cared for. When there were small problems, they were eager to work them out to our satisfaction. Tailoring services are quite good. They recently salvaged some suits that a tailor from Joseph A. Bank butchered. Highly recommended.

I’ve used this cleaners off and on for the past 5 years, mainly because it’s close to home. But they are expensive compared to other cleaners and not really worth the price.
Today, I went in for alterations and waited for a while for someone from the back to even wait on me. When someone came up to the front and I told her that I was there for alterations, she indicated that I needed to come back later. What kind of way is that to run a business? I took time out of my day to run an errand and she wants me to come back later?
Final words of advice: For a while, they had a sign posted by the cash register that offered a discount for positive Unilocal reviews so I wouldn’t entirely trust the positive reviews seen here.

Love the same day service and cleanliness of the store. There are multiple dry cleaners around but this place was definitely the nicest. The worker was very helpful in assisting me in all the things I needed done. I highly recommend to everyone!

Cosmo Cleaners tailoring skills are fantastic. My daughter is getting married in a few weeks and she ordered her dress from Etsy. We took it to Cosmo for the fitting and while it just needed some minor work from the waist up (adding a hook above the zipper, repairing the sticky zipper) the train needed to be redone considerably. In addition to not having any bustles to put the train up so the Bride could walk around post ceremony, it was too wide.
While the tailoring was not inexpensive, it was very skillfully done and we knew we were in good hands. We picked the dress up this evening and it is now PERFECT.
I’ve used Cosmo for my (rather meager) dry cleaning needs over the years and have always been pleased with the service. This year I’ve had several formal wear occasions and post event cleaning was always well done. They also hemmed my own gown for the wedding and minimized the train on that dress as well.
I think their rates are fair for the work involved. It’s not easy finding good tailoring nowadays. I wouldn’t trust anyone else.

Fast, friendly and very professional service! Their hours are very convenient– open Saturday and Sunday and will have your dry cleaning ready by the next day at no extra charge. The storefront is really clean and bright, not like your usual hole in the wall dry cleaners!

Pretty good cleaners. They were very friendly toward Deaf/​Hard of Hearing. They immediately recognized that I couldn’t speak or hear, they then grabbed paper and pen and communicated with me.
They were also pretty good with quick service. In today and out tomorrow. That’s what impressed me. Better than the one down the road near my home.
The only downside is that it’s a little pricey.

Service is ok. Their prices are double here vs. what you would normally pay anywhere else. Seems like they make up prices as they go along. Highway robbery if you ask me.

they are one of the best dry cleaning stop ever. I will always go there and I do recommend them for everybody. They have the best prices and the most amazing customer service ever.

This place is terrific. They remodeled inside and it looks very nice along with their awesome service. As soon as you enter, they greet with ma’am or sir and always very polite to say thank you & have a nice day!
I have been going here for a long time and I always save the hangers to take back. I say «use the same ones on my clothes» I don’t care about the hangers, as long as they dry clean my clothes well… and they do!!!

They are friendly here. My kids love stopping in for a lollipop! Their service is good and always ready when promised. The location is also very convenient! I used them for alterations too, and that service was also good.

My family and I recently moved to Springfield from Maryland and I needed a cleaners. Since the cleaners was in close proximity to my house I decided to try them. Cosmo has been the most reliable and customer service friendly cleaners that I’ve ever dealt with. The facility is nice and accommodating. And once I thought they could not top anything else they have now open up on Sundays!!! I can always rely on Cosmo and tell anyone when I get the chance.
Earl

We have been using this cleaner for 2+ years and not only are their prices very reasonable, the time to get back your clothes is very quick! Recently, I took some pants to be hemmed as well as a seam fix and button replacement and the service was quick and affordable. We will definitely continue to use them for all our dry cleaning and seamstress needs. You should too!

Great dry cleaner. I started using them because of their convenient location. Now I’m a regular there, about every 2 weeks. The woman who usually works the counter, Jean, remembers my name and phone number and is already collecting my order as I walk in. Fantastic, friendly customer service.

Cosmo Cleaners is everything one could ask for in a dry cleaners and more. Clothes back as requested (I’m a medium starch shirts and pants kind of guy) as quickly as they tell you they will be. The on site tayloring is superb as well. The folks that work there are charming, cheerful and courteous ad well.

After a coworker recommended the tailor on-​site here and I had some pants hemmed, I became a regular customer. The prices are reasonable and everyone is very friendly. I trusted them to clean some silk formal gowns and they did a good job. The shop was recently renovated and it’s very clean and welcoming.

Cosmo may not be the cheapest cleaners around but they are pretty good.
There are no specials, deals or discounts (as far as I can tell) so there’s no reason to wait to take things in.
They do offer «In by 9, ready by 5» service but that’s at a premium cost.
Most often, regular drop off can be ready next day by closing.
They also have an on site tailor that does really good work and listens to your needs. Again, not the cheapest but better than buying all new clothes.
Personally, I’ve never had an issue with them or their services.

Stay away from this place. They are not very customer service oriented and the final straw was when I had a pair of expensive dress slacks dry cleaned there were several dark red stains down each pant leg. I talked to the management and they refused to acknowledge it could have been cleaner or chemical or something and their only suggestion was that it was blood. I think i would know if i had that much blood splatter on my leg. Not impressed at all!