Five Guys Burgers and Fries

What can I say about Five Guys? Well, they didn’t give me any PEANUTS!!! I am in love with Five Guys peanuts, they are my love and life even though they probably are the same peanuts you can get from your local gas station. I am very upset with this restaurant. I know that you serve yourself peanuts there but I am lazy and I’m also creating job opportunities for the workers as they hand feed me the peanuts after I tell them my arms are paralyzed. Five Guys peanuts are soooo good that I don’t even care I’m allergic to nuts and that I almost die every time I eat them. Five Guys has disappointed me this time and I hope they fix this problem. ¹¹⁄₁₀ would rant again

If you’re looking for fresh beef with fresh ingredients then this is your place. Burgers are well seasoned. Toppings are very fresh. Milkshake was amazing. Although I’m not sure it was worth the price. Kinda spendy. Fries are made from actual potatoes not frozen. Very well done.

Not sure what all the hype is about.
True, the staff is very friendly and courteous, and they seem like they enjoy themselves. However the food is nothing to write home about. Everything was fresh and made to order and had good flavor with the exception of the fries which were drowning in salt, almost inedible. This last part was unfortunate because it was a very generous portion of fries.
The thing is, it is very expensive without really bringing the wow. Two burgers and an order of fries and a soda set us back about $ 20. At this price there is nothing exceptional happening here. I would much prefer Dickie Jo’s or Wayback and I’m not the biggest fan of those either. I’d save your money.

The burgers have flavor, but they’re small. The fries are delicious and you definitely get enough for your money. The service can be kind of slow and it’s definitely very busy. Sometimes it’s hard to find a seat. I like reading about where their potatoes came from and looking at their articles on the wall. They have a good selection of soft drinks to choose from. Overall, it’s a good fast food experience. Nothing amazing, but good if you want a change. But, dang is it expensive!

This is the only fast food restaurant that I really love coming to. I can tell the employees like working there and it shows with their customer service. Their prices are high but I don’t get great service and food anywhere else so I don’t mind overspending every once in awhile.
Keep up the great work guys!

My husband and I shared one order of a plain hamburger with a number of toppings and a small order of fries. The toppings were generous and the small order of fries was overflowing from the small cup and into the bag, enough to feed at least 4 people! Service was friendly. It was understaffed at the time we were there… the cashier was doing some cleanup of tables, which needed to be kept up with as diners were coming and going. I personally do not like it when the floor is being swept around me while I’m eating as it can bring up dust into the air and into your food and lungs.

burger was ok… fries better than average… overpriced for what it is! lady walked in with a large dog, staff didn’t question it so I asked if I could get my two out the car and bring in. they said only service dogs, I asked if that dog sitting at the next table was a service dog. staff asked the lady and she said yes… sorry but food establishments are only allowed to admit dogs for physical impairments… Will call health dept. white trash… leave your dogs home.

Love this five guys. The staff is friendly and helpful. They are awesome about making
My food to order and my fries. They know me by name and it’s great. Thanks gateway crew.

I never thought I would be leaving a review for Five Guys on Unilocal… I typically would never rate fast food places at all, and much less with 5 stars… but…
My boyfriend and I came here last night for dinner. It wasn’t the first time I’ve had it. I’ve had it plenty. It usually always tastes the same and I’m always happy with it. We walked in last night and there was a decent crowd, staff was nice, burger was good and the fries were amazing as usual.
I’m leaving this review because when I walked in last night I saw that Five Guys had added something to their menu that I’ve been saying they needed for YEEEAAAARSSS!!! I’ve been waiting so patiently for Five Guys to get milkshakes… and the day has come!!! I’m not kidding, I died of happiness.
They have a lot of flavors to choose from and the machine is right up front, you can see them mixing. I got chocolate. When they handed it to me my first thought was «wow, this isn’t thick at all…» it seemed more runny and then I thought my happiness was shot. I took a drink, and what the heck, it was SO good! It was everything this place needed to complete a burger and fry meal. My boyfriend is going to be so happy that I’m going to constantly bug him to come here more now… haha.
Thank you Five Guys. Milkshakes for life.

Really good burgers and fries in here. Everything made fresh. They seem like they are always packed.
Grab yourself a bowl of peanuts (FREE!) to gnaw on while you wait.
I don’t visit the Eugene area that often, but I will return here when I do.

Well went there today took my kids to lunch and won’t go back. This is the second time I have been there to eat and both times have had hair in my food. Will not go back and wouldn’t recommend anyone to eat there. The first time it happened we got out meal comped but this time all I got was five dollars. Talk about poor customer service. I have been in the restaurant business for ten years and if u want to make your customer happy and have them return u would do anything u can to make the customer happy. We didn’t even finish our food we were all applauded at the hair it made us sick. I don’t even think they deserve a star.

This location does not have the high tech fancy Coca cola machine. And, the AC is on when it’s 42 degrees outside! Asked for bbq sauce, none. Had lots of bacon.

Day after Christmas, line to the door, and still got our food in less time than a drive thru on a non busy day. Friendly service, lots of seating, and ample serving of fries for the price. Would definitely come back.

Second time there, they play great rock n roll music, me and my wife love to sing along because it’s all the music you grew up with, the burgers are great tje fries are awesome and free peanuts, will visit this store many more times yumm, atmosphere is fun and food is fresh

poor mans food
burgers are bland, mushy;as if the meat had been frozen before and sat in water for a long time.tasteless.
the arrogant/​pretentious wall display is a total turn off. Even more so;when it doesn’t live-​up-​to-​par.
fires aren’t bad, but having to eat it out of a cup, and then out of the bag… I mean really?

Good burgers, but so big they are kind of hard to eat. Lots of fries, but a little greasy. It is not cheap. I’ll go back, but not for a while. The service is nice, attractive and upbeat.

I wanted a burger without a hassle so I tried the online ordering. It was great! Ordered with all the details handled easily, ketchup etc. Np problem. You can even choose a time to pick it up. I ordered 2 hours ahead of my pickup time. Just made the whole thing easy. I walked in and up to the counter where they were just finishing my burger & fries. In & Out in less than 3 min.
Their burgers are good, you can build them any way you like without any hassle at all. I like that. Their fries are really good and you always get a ton of them. I don’t care to eat inside. It’s kind of like eatting at a bus station or a school cafeteria. Crowed, noisy with hard chairs, hard floors and a constant din of background noise & people.

Really good burger when they get it right. The last two times I went there they left of the bacon I paid for. And the fries are good but if you’re just one person you can’t eat that many!

I wanted to like this 5 guys. We stopped on a road trip to California. The Cajun fries were amazing. I ordered the «little» fries and it was almost a full paper bag worth. So many. The hamburger was average at best. Small patties with little flavor and weak bun.

I dont think five guys is consistent enough to keep a solid 5 star rating. 4 stars? Sure… You can have all 4, but until you get this «soggy bun» epidemic under control I’m not giving the 5^th star back!
I like to take advantage of the online ordering. I think it’s fun even, you get online, pick your burger, pick all the condiments (light, heavy, extra etc…). You can even order double cheese at no extra cost. Awesome right? Come on, we all love a cheesy burger…
It was kinda funny, I placed my order at 8:45. They close at 9:00. I got there at 8:58, as I was walking up to the door, some girl locked it, and walked off. I looked in through the door thinking someone was gonna open it, but that certainly didn’t happen.
BUT, I did catch her as she opened the exit door to clean it. I explained I placed an internet order and wanted my food I had pre-​paid for. She let me in. After getting by the security system I grabbed my food and walked back out. I spent 10x as long trying to get in than I did getting out.
Back on track, the bun issue. I’ve had the bun support the whole burger and it be great, other times, it comes out a bit soggy. Still good, but a bit less desirable. Happens more at this location than in Salem i’ve noticed.