Jiffy Lube

Some serious efficiency issues need to be addressed at this location. 2 cars were in front of us in the stall we pulled up in. It took 45 minutes before they pulled our car in. They said at the beginning it takes 15 minutes per car, which seems a bit long in the first place to pull a plug, screw in a filter, and add some quick services on top to make you feel better about spending $ 40 for something that would cost you about $ 18 to do at home. After we noticed how long it was taking them to finish each car, I started timing to see how long it took the staff to roll a new car in each time they rolled one out. It took over 5 minutes to pull the next car in after pulling out a finished car. That’s inexcusable, especially for the 6+ employees I counted. The owner of this location should consider implementing efficiency training and should pay an incentive when certain thresholds are passed. Too much standing around was observed for me to believe such an incentive is in place now. Won’t be coming back.

RUDE Staff. Never had such a non-​professional staff. Slang language… both workers had attitudes… maybe a bad day for the employees but was definitely a bad experience. Will never visit again.

I arrived at 2:30pm behind a car already in the shop. I was then kindly greeted and guided to their lobby where there’s cameras to see what they’re doing on your car, coffee, bathroom, magazines, news playing on tv, and courtesy waters in a mini fridge. I was called in 30 minutes later after oil change was about done to check pricing, was recommended various changes, some of which I took. I wish they would go slower and explain more when it comes to all these things they’re telling me my car needs, I always feel so rushed at these places and have to make a quick decision that may or may not be necessary at the time for my car. The integrity was a bit shaky when I asked the time it would take to change my alternator belt and one guy said 30 minutes and another guy came buy to give a time estimate and the first guy quickly whispered «30 minutes» so he gave me the same estimate. Took 45 minutes total, no big deal. Overall good service. Was out at about 3:50, 1 hour and 20 minute total when all was said and done. Btw a bit expensive for an oil change ($ 45), but if you have a smart phone you can find a $ 5 – 10 discount online. Also if you have triple A you can get a 10% discount.

EVERYTIME I come the staff is so peasant and helpfull!!! Hard to find in this area!!!