Macy’s

I normally don’t shop in Macy’s. This is my 2^nd time at this particular Macy’s. The first time I went, I find a shirt I really liked, and I was able to apply a coupon to it. The lady who helped me was even willing to offer me a coupon, but I had the same one anyway! :)
The 2^nd time I went there, I went to consider cologne and after shave. It was very difficult to get good help– two employees were very impatient with me even though I was asking all the right questions. They hurried me, answered things out of order, and expected me to just buy a bunch of stuff and run out. I bought something I wanted, and may’ve bought more if they didn’t rush me with the cologne. Sure, I don’t have common sense about toilette and perfum genres, but I wasn’t being mean to them. I really wanted to know the prices differences and the labeling differences. I believe they also gave me incorrect amounts for one of the bottles, and then they also told me these numbers 1.7 and 3.5? I asked them if the numbers had any meeting. One of them said yes, but instead of answering that question, she kept referring to the 50 mL and 100 mL. Her English was not top notch (good enough though.) Considering that there were 2 employees helping each other out at least, they could have had more patience with me and been much more friendly. They gave me the feeling that I was a little kid with hardly any money and that I should not be shopping here, and how dare I be so naïve in a posh shopping center. This snobby attitude does not help for a struggling chain.

It’s a Macy’s just like all the other Macy’s. This one is pretty clean and easy to navigate. The employees are usually helpful although I can NEVER EVER use my star rewards coupons because they are never for the items I buy. I love that they have nearly every department I need and it’s spread out, everything is not all jammed in together. There also aren’t a bunch of people spraying you with fragrances as I find in other Macy’s. Parking is good and prices are cool even without a coupon.

Every time I go to Mary’s I enjoy my experience! The customer service is excellent and when I forgot my coupon it never fails the cashier always has one. We went the other day and husband bought a new suit. The cashier was so friendly and gave us a coupon that really helped lower the price. Great store.

Jesus Christ, this place is awful.
I went here yesterday to return something and then use my Macy’s credit, but after waiting in line for twenty minutes to return the damn thing I was way too overwhelmed and annoyed to continue my shopping. I actually had one thing in my hand, saw the check-​out line, and decided to put it back and stop shopping.
Hard pass on this Macy’s. HARD. PASS.

I have to agree with the other reviewer that no one helps you at this location. If things were easy to find or if they even had a selection to speak of, that wouldn’t be so much of an issue. But it’s impossible to find ANYthing here– not sure if it’s because the place is disorganized or if they don’t really have anything to find. When I walked in the weekend after Labor Day there were a total of 3 dresses worthy of even looking at, and none in the color I wanted. I was looking for a bunch of other stuff including intimates and clothing, and I couldn’t find anything worth buying. I was aimlessly wandering around for about 20 – 30 minutes, and not one staff member offered to help. The one person I did ask for help did not seem to want to be bothered. Terrible store!

Don’t come here you are in a hurry they had one person working in the mens department same in housewares. I was looking at the sodastream and all the syrups where out of date told a sales associate and they did nothing. the displays that are supposed to be white have marks all over them. The fixtures and product had so much dust on them you could write on them.

When checking out sale items really good deals then. Ladies at the makeup counter really helpful. Check out the fine ladies at estee lauder they know what they are doing. The patience of the ladies from the shoe section needs applauding. Esp when you have a hard to find shoe size of 5.5. Took me hours to find the perfect shoe and they are still there helping you out. Thanks ladies.

Nice baby clothes section. Buying on sale can get you a great deal here.

The Junior dept is hot, cluttered and filthy with torn clothes, twisted on hangers. It’s hard to find a cashier in any department. Don’t they have any managers? If I didn’t know that Macy’s used to be a decent store, I’d swear by the looks of it that it was a discount store.

This location is a dump and a half and good luck finding anyone to help you outside of the jewelry, perfume, or makeup counters. If you’re looking for clothes in the juniors/women’s departments, you’re better off looking for what you want on the floor since that’s where most of the clothes are. The only reason I spend any time looking through the heaps of clothing is that Macy’s does have good sales going on all the time. (Not like you’ll be able to figure out which sale signs go with which items — thank goodness they have price checkers here and there.)

I like this Macy’s. I may not like their liaison with Donald Trump but that’s a totally different story. No reason to take it on them. Especially when I got excellent service.
Got here after my insurance company paid for all the replacement items damaged as a result of Hurricane Sandy. And it was a major purchase that included bedding and bath linens for a three bedroom ski condo.
The attendant was patient and didn’t leave my side until I was fully satisfied. That included a full lineup of both Winter and Summer bedding, towels, and accessories for my ski condo.
Then the pickup. The nice attendant realized my purchase was huge, and she asked me to remain in place and called for assistance, it took two full carts to get everything out of the cash register. Then they asked me to drive over to the rear of the store and a store employee placed the purchases in my car.
I really liked my experience there. And will go back…

I dislike Macy’s in the relative scheme of department stores. Their stores give me a headache; they are loud, disorganized and cluttered. It shouldn’t be hard to walk through the different areas but they also seem to be slammed with floor displays. I find it hard to navigate and in general don’t shop here. I came here with 2 goals, kill some time before a meeting and find some great boots for the winter season.
I picked out a few styles I liked and flagged down a salesman. He brought me the shoes quickly but because I am looking for something that fits both my feet and legs neither worked. All of the top openings were way to big, like the boots my mom had given me previously (which my boyfriend calls my nazi shoes – the reason I need new ones!). I politely asked the salesman for suggestions on styles and brands that would fit me better. He said that wasn’t his job and I could just look around myself.
Generally, while shopping I like to be left alone. I hate the nagging sales people asking me if I want a fitting room or need another size etc. But here I was asking for help, to a man I believe makes commisson. I was willing to spend up to $ 300 on boots that night, a relatively quiet Friday given that it was December. I won’t be back to this store.

This review is specifically for the shoe department.
I went in search of shoes for my wedding, after not finding anything at several other stores and on Zappos. I was hoping for blue shoes, but they didn’t have any that were appropriate for a wedding. However, the salesperson pointed out a new arrival– these really fly, blinged-​out Enzo Angiolini heels, and what a great suggestion! In less than 10 minutes I had completed another item on my wedding checklist!