Pandolfi Dante House of Carpets

We recently replaced the majority of the carpet in our home. We are quite glad we chose Pandolfi. The sales person took the time to educate us and help us make the right selection without any sales pressure. The installation team was fabulous. We had just painted the interior of our home. We didn’t have one scratch or nick from the installation. And, the price was more than competitive. Overall, once of our best experiences with a home improvement service!

We selected Pandolfi Dante after a lot of research including the Delaware Valley Checkbook magazine that shops and compares vendors from the Delaware valley. We had 5 rooms, a hallway and some stairs to carpet. Pandolfi Dante was a fairly long drive for us — about 40 minutes, but we found the staff very helpful and attentive. They listened to what they wanted and showed us the products that matched our needs. We priced out several products at their site and they had a salesperson come and measure. He was very pleasant and professional (unlike some of their competitors).
To gauge price, we went to a local provider, Bob Wagner Flooring, in Downingtown, PA. We asked them for the exact same product as that which we had selected at Pandolfi with the exact measurements that we had received from Pandolfi. Bob Wagner quoted us almost double the price we got from Pandolfi and tried to upsell us on padding. Bob Wagner’s included padding is 2lb — Pandolfi’s is 6lb, so in order to get a true comparison we’d have had to upgrade the padding for additional cost over the already-​high Bob Wagner price. Further, when the Bob Wagner salesperson saw our reaction to the price and the padding upsell, she told us that if we came in that weekend when they were having a sale, we might be able to get a better price and she could talk it over with her manager. Wow, I thought I was buying carpet, not a used car. Needless to say, we were turned off by Bob Wagner.
Because we were having some additional work done by a paint contractor at the same time, we had some special scheduling needs and Pandolfi was flexible with us. Their installers on the 1^st day left a bit to be desired but we asked them to change some things and they accommodated us. They also forgot their vacuum on the first day, and asked to use ours, clogging it. This chafed me but the salesperson was very apologetic when I called to complain and on the 2^nd visit they had their own vacuum.
All in all, I think they took a very «do the right thing» attitude and I’m willing to give them a pass on the vacuum for the $ 2500 I saved. I’d definitely use them again and have been recommending them to friends and family.