Two Men and a Truck

The two gentleman that helped us move (from a fourth floor apartment) were wonderful! We were at our new place in three hours with everything unloaded. They worked hard they entire time and never complained. They took a five minute smoke break and that’s it (& impressive for moving in hot August). They were dressed well and in their uniforms. They wrapped our furniture in plastic before moving it safely on the dolly. Everything on the truck was neatly stacked and cushioned using their moving blankets that are padded. Despite being paid by the hour they hustled. They had a great attitude and we’re always very polite. All our supplies including a fragile mirror arrived safely. Hiring Two Men & A Truck was worth every penny. Thank you!

Just used Two Men and a Truck for third time in past 3 years. In all three cases, the service was outstanding, the price was very affordable, and the courtesy provided by the movers was outstanding. Would definitely recommend this company to any friends or family moving, our experience was fantastic and greatly appreciated!

They broke our table and took two days to move us when they estimated one. Fail. Nice guys but not good. Knock a hole in wall also. I called powerhouse next move. They moved same stuff to another house in less time and one less guy. One of them was stoned but he was awesome. I know it’s a hard job but come on. Do not pay for third guy. Seems like every time I do it is a new guy they are training.. I’m paying for his training. Glad I’m not moving again for a long time. Big fail equals bad Unilocal review for you.

We hired Two Men & A Truck, «movers who care», but they did not take care when packing our belongings, and they arrived damaged.
Upon recommendation from the company salesperson, we purchased all the furniture wrapping, including felt pads and shrink wrap, along with boxes from Two Men & A Truck. Two of their team members packed and loaded all of our belongings. When they arrived at their destination, we discovered that a majority of our furnishings had not been properly wrapped, which caused damage.
We have hundreds of photographing documenting the inadequate – in some cases
nonexistent – wrapping of each piece. Damage consists of: a torn and grease-​covered
sofa, chips an scrapes on multiple interior chairs, marred dining table base, two dented dresses that had been stacked on top of each other improperly, a sideboard/​console with broken feet, scraped and dented media console, dented and chipped bookcases (two), chipped wire side table, three lampshades that were thrown in the truck with no wrapping and are now covered in grease, a broken teak exterior table, marred desk top, bed frame and side tables. A vintage Ducati motorcycle and two other bikes also
come out dented from excessive pressure of things piled on top of them.
We had hired a professional company at our new home to unpack the trailer, and when they saw the unprofessional pack job that had been done, they suggested that we document the damage as the truck was unloaded. We also discovered a large stack of more than 60 felt pads and two rolls of shrink wrap at the back of the truck that we had purchased from the company but were never used.
Upon receiving our initial complaint, the Springfield franchise owner of Two Men & a Truck in Springfield asked representatives from their San Diego franchise to come out and assess the damage. Whey they inspected the furniture and the felt pads, the men agreed that it was a poor packing job. In fact, one representative took photos and told us that he planned to use them as a training example for his team of «what not to do.» Upon inspecting the pads that we purchased from the Springfield franchise, the
San Diego representatives told us that the pads we were sold were not nearly thick enough to protect the furnishings and that their franchises uses far better wrapping to avoid these types of issues. The San Diego franchise and manager then sent out a furniture repair company to get an estimate for the repairs. The furniture repair representative said that unfortunately some of the items, such as the dressers, can only be repaired by completely sanding and refinishing them and there is no guarantee that they will match the remaining furniture suite. While the Springfield manager initially said he would take care of many of the repairs, he went silent. We are very
disappointed with the outcome of this move, and recommend that anyone doing a move look elsewhere.

We hired them because we had used them back in December of 2012. We were needing to move from our house we sold to a temporary home while we were looking for something permanent. Caleb and Paul were friendly, professional, and took great care of our stuff! When we needed them again in May of 2013, I requested the same two individuals. Caleb and Paul, along with Zach this time, did it again. They were professional, fast and, careful. I love how they disassemble everything and then put it back together where you want it! Great young men. They do an excellent job and are very trustworthy.
We are building a home now. In a year when it’s finished, I hope Caleb and Paul are still with you!
We will use them again and refer them to anyone needing. Moving service.

Polite, fast and professional. I would hire them again.