Best Western Mountain View Inn

I read some of the reviews about this hotel and was very leery about even calling for reservations. By it being so close to the truck stop we decided to give it a try. As soon as we walked in we were greeted by a very friendly front desk clerk. That was a plus. Secondly we asked if the hotel was pet friendly again a plus. Next we asked if there was as deposit for having a pet, the answer was no. which was another plus. The rooms are nicely decorated and very spacious. Each room door was simply decorated for Christmas which was cute. There’s also a dog walking area with doggie poo bags. lol. Yes, I will return.

Where to begin. the front desk person was terrible, acted like she was doing us a favor to get us a room, wasn’t forth coming with any information: breakfast, check out, pool, etc. I had to ask everything. She even put us in a handicapped room without asking or telling us. Then the room; well it seemed lovely at first, big spacious, clean… oh yeah until my little girl found garbage in the shower from the previous occupant. They hadn’t even emptied the trash in the bathroom. The room smelled heavily of chemicals, it was super loud, being right on the end near the door and I could also hear people upstairs. The bedding was itchy and awful too. Appauling rip off.

To continue with the disappointment. They’re trying to charge us $ 150 for smoking. I selected the room to be non-​smoking cuz my wife is Asthmatic and also a Ballerina. Which was why we were in town for a Cirque audition. Night mare

While in Phoenix we stayed at a JW Marriott which are touted for their comfortable beds. Well these were much more comfy! Full breakfast, nice exercise and laundry rooms, fridge and microwave in room. Very clean. The staff was very friendly.

I knew it was going to be that kind of evening when I pulled off the on ramp and smoked a poor raccoon that decided to cross the road in front of me.
The check-​in process was straight forward and we were placed in a corner pet friendly room at the back of the hotel. The room was large and there wasn’t any street noise, so that was a plus. Unfortunately the AC unit couldn’t keep up with the size of the room — simply not enough power to fill that big of a space.
The free breakfast is appreciated, but the options were pretty slim at this one.
If you’re traveling with a dog this is a pretty good deal and there’s a ton of space to take them for a walk.
A-​OK

Nicer inside than we thought it’d be. I like the organic sundries and the room with 2 queens is pretty roomy, which includes a pull-​out sofa bed, microwave and a nice sized mini-​fridge. Comfortable bed and nice pillows. Breakfast (included)was good.

Bed bugs and the staff does not care! Stayed in room 211 and woke up covered in bed bugs. Called and spoke to AC and he had the audacity to tell us we were mistaken even though we had photographic proof. Sad!

I was on a biking vacation trip in the Provo area and stayed here multiple days. It is cheaper here than in downtown Provo. It does have a truck stop across the street but it never bothered me. Now I do use ear plugs when sleeping in new places, so I can’t say if it was noisy at night. There is a restaurant across the street, Denny’s I believe. I did eat there and it was a good place. There are fast food places within a mile or two.
The pool was good, the room was good, the breakfast was OK. I think that they boiled their sausage links, so it tasted kind of funny to me. However, the woman hosting the breakfast does a very good job. Front desk service was good. They were very helpful, especially when I needed last minute changes to my itinerary.
It is about 2 – 3 miles from Provo and a little bit out of the way but it is good and saved me money.

Avoid this hotel! Our room smelled terrible! When the toilet became plugged, front desk offered us a plunger to do it ourselves because maintenance couldn’t do it until the next day! Then when it overflowed, front desk gave us towels to clean it up ourselves!!! And they wouldn’t assist with cleaning it up until we threatened not to pay! We found someone else’s shoes under our bed along with food … Yuck! Plus, it’s really noisy because its in a truck stop! We heard motorcycles and semi-​trucks all night long! For about $ 120 a night, go find yourself a nice Hampton or Fairfield Inn in south Provo.

Stayed here over weekend of the 14^th and thought the staff were very friendly. We used the hot tub which was very nice and had breakfast each morning. Very well done and had extras such as french toast in addition to the usual waffle maker, eggs, sausages. Comfy beds, clean rooms, nice bathroom even if it was small. The area lacks any great choice for eating other than Dennys across the street. We would stay here again

The first room we got had smelled of smoke (even though it’s a non-​smoking hotel) and had removable urine stains on the toilet seat even though it had a little paper on it that said ‘sanitized for your protection.’ We got another room, which was better, but there was no shower faucet handle. The dial behind the handle was functional though, so we could use the shower. The worst part of the room though was that they did not bleach the towels. All of the towels were grey and it made me wonder how clean these towels really were. Otherwise, the room looks fairly nice. The hotel appears to have been a PLUS hotel at one point that just went downhill…

Wonderfully clean rooms, comfortable beds, well-​appointed (though small) bathroom.
Location is conveniently located off the highway. Right across the street from a truck stop, though.
Friendly staff.
Free wi-​fi-​, free parking, free breakfast that’s a bit more than continental. $ 10 extra for a 2-​bed room.
We would definitely stay here again.