Due Printing

1 star is absolutely accurate. I own a business in the area so I often try to support local businesses as well. My first interaction with the owners was pleasant. I was given a discount which I appreciated but didn’t realize I would receive discounted service as well. I placed my order on a Wednesday. I was told that my proofs would be returned that Friday. My event was scheduled for the following Saturday. I thought 1 ½ weeks was enough time for what I needed done and I was reassured that it was and I was not to worry. Friday came and went still had never received a phone call, text, email, nothing. In good faith, I gave them extra time to contact me because I know how busy things can be being that I run a business as well. I called Monday. No answer. No answering machine to leave a message either. I called Tuesday and finally someone answered my call. I asked for my proofs and to my surprise, it was not ready. On top of that, He told me the price lists I wanted printed and laminated was too long to fit on the size I ordered so it couldn’t be done. Fine. But why did I have to call him to find that out? When I asked that very same question he responded very rudely with «I’m very busy». Umm excuse me, I’M VERY BUSY TOO SIR. SO I asked when my proof would be ready he told me tomorrow (wednesday). Keep in mind my event is Saturday. I finally received my proof for my banner on Wednesday. It was fine. I had no time for changes so I accepted it. I was told I could come pick up the banner the next day (Thursday). I also ordered shirts to be customized with my company name. That didn’t require a proof so there was no discussions about it after the initial order was placed. He knew I needed everything to be completed for my event that Saturday. So I go to their shop to pick up my banner and my shirts and of course my shirts were not ready. SMH. It’s now Thursday and my event was Saturday morning at 8 AM. Leaving them 1 day to complete my shirts. So I asked him why wasn’t my shirts ready. He said I didn’t mention anything about the shirts only the banner. By this time I had enough of his smug attitude and disrespect. So I let him know I didn’t appreciate his horrible customer service and lack of respect. I asked for a refund for my shirts and he said NO because he already ordered the supplies. Like really??? He began arguing with me in his store where other customers were present. Mind you, he is a huge 6’3+ tall man at least 400 pounds yelling and screaming at a 5’5, 140lb woman. In the midst of the argument I said I try to support local businesses and this is the treatment I get. This man had a nerve to say He didn’t ask my for my business and he’s not begging for it. I said ok that doesn’t mean you cant appreciate it! Plain old ridiculous. His wife intervened and said she would complete my shirts that day and I could come back to get it. Yeah ok. No call that day and then they were closed the following day (Friday) for what reason I don’t know. SO guess what no shirts were ready for my event. So after all that he HAD to give me a refund for the shirts and the price lists that were never completed. This was truly a horrible experience and I would warn you to stay far away form these people.

Went their 3 weeks ago to get flyers & tickets for a show I’m doing in Late August, fine I get layout they will e mail me, 2 days later I get their they show me what it looks like we get it straight August 28 2015 is date of show. ok next day I look at flyer BYOB SHOULD BE BYOBB BRING OWN bag this chicken puts underneath bring your own booze who does this i text back and I never said change date I put 29^th down on top of e mail but never said change date they assumed I said change date so I get their and flyers not ready they say two days and printer not for tickets broke (I’m like really) so l come back next week flyers look good I’m not pay attention to date, so tickets not ready so when I post on FB my partner takes it down & says 28 I go damn!!! I go back next day they due tell me no we can’t u should have listen to detail but never said 29 they show me e mail, doesn’t say change ok. no problem I can fix that so tickets not ready remember their computer for tickets broke. Now here comes another problem they put wrong date 29^th on tickets ###$/#o I’m upset so owner which is husband & wife so husband says since you first time customer I ‘ll do it and blah blah now he says Thursday he have ready now I get their on Thursday he act like he bad muth f_​_​k ok so friday me & partner get their like 1015pm 05/​19/​2015 i think he was trying to get out of their before we arrived now his tone change saying I only have like little more than half their in print so my partner say give us what u got he has like up to 294 printed we need 450. Now he asked him wen rest going to be ready he tells us Sunday or Monday eve I say how late cause I work 6−2p I didn’t mention I was ready to fight. So I don’t believe him I waited til Tuesday June 23 2015 Went their he tells my machine broke excuses & lies he say I told I’d call you I told him u a liar now I’m taking his ass to court. Don’t mess with these people use old machinery unrealistic liars just two tons of wackness.