24 Hour Fitness

Terrible 24 hr fitness, and it shouldn’t be allowed to claim it’s a ‘Sport’ either. There is no towel service, the entire gym has a strong chlorine odor from the pool (poor ventilation), the bathrooms are unclean, and the membership reps are SO pushy. Also, the management seems incompetent — I froze my account for 6 months and they started charging me 3 months in, after 5 phone calls to the manager and 2 months of waiting I never received the refund I was promised. This 24 hr fitness was so bad that I cancelled my entire membership even though I travel a lot and used to use the gyms across the country. It’s that disappointing.

Needs to renew equipment or get some fixed.
You can definitely tell the staff doesnt care about cleanliness.
Nasty restrooms, swimming pool, Steam rooms, Sauna…
Not sure the last time they cleaned their pool.
Saw nasty debris in locker room for at least 6 weeks proves they lack cleaning… I’m no longer going to this gym, but who knows… it might still be there.
Not dissing all 24 hr. fitness facilities, just this location!

I used to have a membership here until I had to go away for school, but recently this break I signed up for a free 3 day trial. The receptionist was very rude, and charged me $ 20 just to use the facility. Even when stating that I had a free pass and that none of my friends that got the 3 day trial were charged. I’m not usually one to complain but this was ridiculous. Golds gym is and forever will be better than 24 Hour. Especially considering they are relatively close in price

This gym has great hours, a personable staff, and everything that 90℅ of fitness enthusiasts will want. The downside, like many gyms, is maintenance. It took at least 2 years to replace the clock in the cardio area and the door to the men’s toilet area has been missing for at least 5 years it seems. TV audio receivers on the cardio equipment don’t always work very well and some cardio pieces remain out of service too long. These are all minor compared to having a gym close by that has everything I need.

Very convenient location. Been with a personal trainer, Adam & he is the best! Takes his time training you on the equipments & knows the muscles of the body to help you achieve your body fitness.

Many months have passed since the manager commented that he would get in touch. He has yet to do so. In general, the air is better. However, a few weeks ago, the new class schedule was released. The Zumba offerings were already limited on week nights, down to 2. Now, they have gotten rid of the good week night Zumba class. We are down to one. I am taking suggestions for a place with quality class offerings.

I recently moved back from to the area after about 4 – 5 years. Prior to my move, I was a member of 24 hour fitness at this location and absolutely loved it. I’m not in to a lot of weight lifting, etc, just more of a cardio and weight machine type person and this place fit the bill. The staff was always super friendly, location was perfect and the members were always courteous.
Now that I have moved back, I’m somewhat on the fence on how I feel about it. Prior to signing up, I called the facility to ensure that someone would be there that would be able to get a contract started for me. When I called, the gentleman that answered the phone condescendingly said «ma’am we are open 24 hours you can come in at any time». I said obviously I know you are open 24 hours, as that is what your name suggests, however will there be someone there at all hours of the day that will be able to sign me up? He continued to appear confused by my question and said «uhhh ma’am there is someone here 24 hours of the day. We are open 24 hours». I finally had to explain to him at my last gym it was also 24 hours, however only certain people were able to initiate the contracts. FINALLY he got it and said «oh yeah, such and such is here at this time and you can come in then». Whew stroke of genius.
They have added some new areas and equipment, however I feel like the layout is very random — not that it bothers me, but it’s just odd IMO. The cardio equipment is very hit and miss. I have finally figured out which cardio machines «squeak less» than others. A lot of the machines are now rusted and noisy. I was in early one evening and one of the trainers came over and put a sticker on one gentleman’s elliptical that was horribly noisy and she chuckled and said well I guess we will have to grease this one up. I’m not an equipment expert, but a lot of the machines need a lot more than grease. Also, the training staff is WAYYYY too pushy. After signing up, they offer a complimentary consultation, which is nice, however, I was not interested nor did I have time for it. I explained this to the trainer at the time I signed up, however he insisted that I had to make an appointment because that was the policy (shady?) so I made an appointment just to satisfy him with every intention of cancelling. When the time came to call and cancel of course they transferred me to the trainer I was suppose to meet with to try and steer me in again. Again, I got a lot of push back for rescheduling and I insistently said I was not interested and explained that the majority of my work outs happen late at night due to my work schedule and he continued to state well you could always call and cancel and reschedule again. I told him that was very inconvenient and refused to reschedule. This obviously did not settle well with him by the tone in his voice, but he finally gave in and let it be. However, afterward, I received call after call about signing up for the consultation days later. I stopped answering the phone and they stopped bothering me, so I guess it worked. I understand that this is probably how you get people to sign up for personal trainers, but seriously, get the point when I say that I’m not interested and don’t have time to come in during the day or evening.
I do have to say, the front desk staff is still nice and helpful. I know I sound really bitchy, but all I want is a gym to work out at and for people to leave me alone… I felt that I conveyed this point, but apparently not. This facility does offer the equipment that I need, whether it be old or not and is open 24 hours which is highly convenient. I will continue going to this location, however if there were more options in the area, this facility would probably have competition.

Been coming to this gym for almost 2 months, I love it! The staff is SUPER friendly. I know some people find gyms intimidating (I definitely did before coming here), but this place has a really comfortable & diverse environment. Really good about keeping machines clean/​maintained.

Good gym they keep on top of things that need fixed or changed. It’s a friendly non imposing gym. Been member for 6 months not a complaint so far.

Excellent gym. It has everything I need, weights, cardio, pool, sauna, hot tub. And the 24 hour access is key for me.
They have plenty of machines and I’ve never had to wait for a particular one.

This location is in the hub of the shopping area that is close to my house. I find myself in the area often because I am currently single-​handedly keeping the Blockbuster in Regency Plaza business. But that’s another story.
As a gift to myself, I thought I’d start hitting the gym to get myself ready for summer and off my ass for a couple hours a day.
They get points for their follow through. I signed up for a free 7 day pass and had phone calls the next day, getting me set up with a tour.
I give them a three star rating because I can’t really say I’ve experienced better. Gyms are nasty, annoying places. They smell weird. People are rude. But there are a lot of machines to use and tvs to stare at while you zombie out during your cardio workout.
Here is my major beef with this location. There is NO WHERE to stretch. I’ve actually seen people doing crunches on the floor in the hallways. The room is so jam-​packed with machines that few people actually use, that the small area they have for floor exercises is incredibly inadequate.
I had a consultation with a great trainer named Zach. He showed me some awesome work outs to try. But here’s the thing– There’s a small area where they do their training in the center of the room. They primarily use free weights, the floor and wall, and exercise balls. All the things he taught me were with this same equipment. This is the SAME stuff that every other person wants to use and was taught to use in their consultations. So there’s this whole room of weight-​lifting machines that the trainers don’t even recommend you use.
I have a feeling that once it gets nicer out, I’m going to cancel my membership and jog around the park. Then I’ll invest in some 8 and 10lb weights, an exercise ball and I’ll be set to do the work outs the trainer actually wants me to do. Until then, I’ll sweat it out at the gym and wait in line for a space to do my girl push ups on the floor.

I have belonged to 3 gyms in the last year. I started with Gold’s which I loved. I was there for 2 years but I somehow found a stalker in the process so I decided to switch gyms. I first went the cheap route to Club Fitness. I tried the St. Peters and St. Charles locations. Both weren’t at the standard that I am use to. They were clean, but many of the machines were overused or broke. The St. Charles location was usually pretty busy. I came to 24 hour fitness and I liked it tons better than Club Fitness but not as good as Gold’s. Their classes were mediocre and the other downfall was I cancelled in the beginning of November yet had to pay until the end of January. Boo! If your in St. Charles area and need a gym I would definately pick Gold’s or here.