Charlestowne 18 Theatre

I usually love this theater because the prices are better and it’s less crowded. However, I have signed up for my Classic Rewards card under 2 different emails and never received the card to use. And last night, I had the worst experience ever at the snack counter. Not enough staff and no sense of urgency from the ones that were there. We were late for our movie, even though we had enough time. I asked the manager if he could add staff and he didn’t seem to care either. No hustle, no sense of urgency, no initiative to move orders along more quickly. This may honestly stop me from going back.

Definitely a solid spot to see a flick.
Chairs and sound systems are adequate although not flashy, but the price and (lack of) crowds are perfect. Matinees are a bargain and usually attended by less than 20 people. Haven’t had to line up for a movie since Shrek 2.
Can’t speak for the snacks, they look inline with other suburban movie theatres.
Beware, the mall is practically 100% vacant so don’t expect to do any other shopping. No parking garage is a demerit.

Smelly old theatre. Depressing. Popcorn tasted like it was made the day before. I prefer Randall Theatre.

The prices are amazing, never have i paid 5 bucks for a movie. Not since the 90’s.
Newho we saw the worst movie ever (deadpool). Not the theaters fault. Overall great time.

This has been my go-​to theater for quite some time. It’s a shame the rest of the mall (save for the anchor stores) is basically a ghost town. The mall’s planned overhaul should hopefully resurrect it.
On to the theatre. Great prices, excellent (refillable) popcorn, which has spoiled me for other theatres, which can’t seem to compete. The theatre is also nice and clean. The seats are not reclining, which is probably why I only give it four stars, but if they revamped it to recliners, they may raise the price!
They show first run movies, and always enjoy myself when I go there. Also, unlike the Marcus theatre in Addison, this place understands more than two stalls in a bathroom are a necessity!
And in response to another reviewer who was concerned about the lighting outside, this is in a very good neighborhood, I never see any riffraff around (what are they there for, but to go to a movie or to go to Kohls!) I have never felt my safety was ever compromised. I really recommend this place to others, if you happen to see a movie you like playing there.

This is very close to home so I like coming here. For those that like to sneak in to watch more than one movie do NOT think about it doing it here. The people check your tickets and they do a head count. But what you are going to watch and leave.
I like coming here because they accommodate to students and senior so no matter what time you get here you save money. On the pop corn and pop free refills. I usually don’t get pop corn although I love it but my stomach hates it. I like coming here because there is no crazy Friday nights with young kids or teenagers going inside that are just cheat chatting or texting like in Addison cinema.
This place is more like for older or mature adults. So sit and enjoy the show.

Cheap prices! Great snacks! Good theater quality. Plus the only theater left with good movie nachos, not those pre packaged weak corporate nachos.

I have been to Classic Cinema locations in Downers Grove, Fox Lake, and now St. Charles. I’ve always appreciated the smaller chains such as this one, and enjoy supporting them. Every location has been very clean and the employees helpful and friendly. Charlestowne 18 is no exception.
Understanding that the (now zombie-​apolcolypse-​looking) mall attached to the theater is closed and will be undergoing renovations, I expect that the cinema itself will follow suit and update the décor and fixtures. One person’s comment about the dark parking lot is absolutely valid. It’s incredibly dark and creepy walking out there at night. That will change in time, but should be addressed now, IMO.
Their concessions are good, and I like the free refills policy on popcorn and soft drinks.
Finally, the Classic Cinemas are a great value. I love the rewards program and find that their prices are better than the «big guys». Great job, Classic Cinemas!

We saw the new Star Wars here on Christmas Eve and there were surprisingly very few people there. We had tried another theatre nearby and it was almost sold out. It is possible that this theatre had fewer people because of the old fashioned theatre seats which were pretty uncomfortable about 2 hours into the movie. I wish it had been recliner seats instead. However the screen is fine and the theatre is a good size, but there isn’t much leg room and the sound was a bit wonky. The best thing about this theatre is that the popcorn and drinks offer free refills.

Like all the Classic Cinemas this Charlestowne is a great movie theater as well. It is quiet and clean. The service was great and the ticket prices were excellent.

Great theatre, good prices, always clean. It’s my fave.

They have a really awesome reward system. Every Tuesdays five dollars. They also have a really clean facility and the snacks are actually reasonable. This is one of the best movie theaters that I’ve ever been to! All the staff is friendly and energetic. I go here all the time!

Excellent theater!

If you have ANY other choice of movie theaters besides this one, consider going there instead. I’ll start with my one good point, it is a clean theatre. I didn’t feel like I was going to sit in gum or stick to the floor because of spilled coke on the floor. The positives stop there.
The parking lot and associated mall is VERY dark. The parking lot lights apparently no longer work and it makes it very dangerous to not only leave your car unattended but to walk from your car to the entrance.
In addition, there isn’t anyone around. The area is basically abandoned which only adds to the danger of dropping off your kids or going to a movie at night.
The chairs in the actual theathre, while clean, do not recline. This makes for a very uncomfortable movie experience.
I always hate to give reviews like this, but this one is warranted. If I had the option before going here to see a movie I’ve been DYING to see and not seeing that movie to avoid this theater, I would choose the latter.

This place is an oasis in a desert that was once a vibrant mall. It’s the main reason I still come to this mall, which will hopefully regain its vibrancy when it rebrands as The Quad in 2016.
If you’re a frequent moviegoer, then sign up for Classic Rewards, and you’ll easily rack up points you can use for tickets and snacks. The tickets are cheap already, compared to some of the larger theater chains; I’m looking at you, AMC. But just because the tickets are cheap doesn’t mean your moviegoing experience will suffer. The theaters are clean, and the screen is easy to see with stadium seating. The staff here is never rude. In fact, there’s a particular ticket taker that could literally be the nicest man on the planet. The snack counter offers the typical theater menu with prices that won’t break the bank. The décor may look a little outdated, but you’ll be hard-​pressed to find a more consistently solid theater than Classic Cinemas Charlestowne.
Oh, and movies are $ 5.00 on Tuesdays. Go.

Great theater, free refills on popcorn and pop, clean and always has good movies playing.

I feel as if this is one of the best movie theaters around. There isn’t any glitz and glamour. It’s just a simple, old –but not run down– theater. The prices are ALWAYS inexpensive, especially with the student/​senior discount. I still wonder how they have kept the mall afloat, being one of the only businesses there. The theaters are usually pretty clean, as well as the lobby and bathrooms. Most of their concessions are decently priced. You get free drink and popcorn refills! I think the theater sizes are perfect, not too small.
The staff is really accommodating and kind. Everyone seems to truly enjoy working here –especially the concession staff–
It’s always worth the drive to come out here. I have high hopes that they will become even better, since the mall is getting remodeled as well.
Oh! And don’t forget to sign up for the rewards card:
Every movie ticket, or concession item gives you points that you can use towards more movie tickets or concession items. And let me tell you, the points add up fast!

Great prices to see current movies. Rewards program available. They also had a $ 1 Wednesday morning movie promotion during the summer. Free refills on popcorn/​drinks. Haven’t had a negative experience in the years that I’ve been a customer.
Prices:
Matinée (shows before 6 p.m.): $ 5.50
Child (2 – 11 yrs. old (all day)): $ 5.50 (Excludes R-​rated movies)
Senior (60 and up (all day)): $ 5.50
Student (with valid photo ID): $ 6.50
General (shows 6 p.m. & later): $ 8.00
3D Movies (Additional $ 2.00 per ticket)
Senior Fridays (shows before 6 p.m.): $ 4.50 (Excludes 3D movies)
All Day Tuesday (excludes special events & $ 2 extra for 3D): $ 5.00

The Charlestowne 18 Theaters is a little gem in St. Charles. In the mall it’s located in, most of the stores are empty and the signage all looks like it’s from the 80’s. We saw The Butler and the student tickets were $ 6.50. Such a great deal! Two sodas and popcorn was $ 14 and the popcorn, soda, and ICEEs all had free unlimited refills. They had a large variety of popcorn powder flavoring as well and the white cheddar was so delicious! The theaters was empty and clean as well. The prices at this theater can’t be beat!

Oh man! The middle school food junkie/​OCD nerd in me was so happy with my last visit to Charlestowne 18!
One word: Nachos!!! Try to imagine your chips perfectly aligned in rows, your cheese nicely and generously poured, and your jalapeño slices not swimming in useless jalep juice! That is what I received last Friday and was totally stoked about it! Plus, my Icee was mixed– red and blue… RED AND BLUE. Mind Blown!
Charlestowne 18, I can always count on you! Way to be always be clean, have friendly staff members, movies that run basically on an hourly basis, and lastly, for keeping the dying mall alive!
But seriously… NACHOS!