Euroquipe

We’ve been using Euroquipe for our BMWs and Porsche for over 10 years. We’ve always had a great experience. They provide a straightforward approach with quality service and are very responsive when issues arise at the wrong time. I have no hesitation in recommending Tim, Kent and the rest of the team.

Very professional business. They know their cars. I had my Porsche 997 suspension modified and the results exceeded my expectations. Price point was also good.

I have been going to Euroquipe for over 5 years. They have worked on my BMW’s, a VW, and a Porsche. I have been very happy with their service over these years. I can recommend them without hesitation.

What can I say? Not the cheapest place to have your car worked on. If you have a beater that needs an cheap-​o oil change or some band-​aiding, go to a muffler shop. If you want to keep your prized European daily driver or track car or weekend fun machine in tip-​top shape, these are your guys.
I bought my ’06 Cayman S in ’09…with a very limited 60 day warranty. It’s going stronger than new thanks to these guys installing mods the right way, finding things I’d done myself incorrectly, helping me with suspension settings and such and performing routine maintenance. It turned 95k miles last week and still is a thrill to drive.

Impressive work. Car repair business, at least in my mind, is pretty shady. These guys 180 degrees opposite.

I’m a big fan of euroquipe and trust them to service both my street car and my track car. They have always provided great service and have a can do attitude. On more that one occasion I have found myself with an issue during my morning commute and they have gone out of their way to accommodate me. Top notch service. Also if you are a track rat, Tim Kautz the owner is a SCCA national champion and has forgotten more about car set-​up than most folks will ever know.

I’ve been a Euroquipe customer for a couple of years — and also referred several friends there as well. I am very picky about the shop that services my car — and these guys hit all the right check marks:
1. Very professional, knowledgeable and honest. Always walk you through the problem and explain /​show what is going on and whether it is an urgent matter or something you can leave with
2. They understand customers have a finite budget and work with you on the options
3. The place is immaculate — you can eat off the shop’s floor. They always use scratch protectors when working on cars
4. They have as much tools and diagnostic equipment as official dealers and are fully equipped to deal with modern European cars
5. Mechanics are factory trained to work on multiple makes /​models

Love these guys! We have a BMW 740iL, circa 1994, and I’ve been bringing it here pretty much since they opened their shop. Back then it was just Brad and Tim, and they mostly did BMW and Mercedes… since then — in a lousy economy — they’ve added staff, doubled their space and service capabilities — and added more great European performance brands. Wouldn’t take my 740 anywhere else! One time we were having transmission problems. and they rebuilt it for only $ 800! It’s still going strong 5 years later! By the way, is YOUR car repaired by an auto racing champ? Mine is.

I had high hopes for Euroquipe as they really market themselves as a high end repair facility specializing in Ferrari, Maserati, Porsche, BMW, and Benz repair. I’ve had 3 Benzes in the past and I’m familiar with the usual care that the independant euro shops take with customer service and quality of repair. I typically either used St. Charle Motorsports or Hi-​Line Automotive in Downers Grove.
I recently acquired a 2006 Acura TL as a daily driver and was having some vibration problems with the existing tires. I invested in a set of Continental DWS’s and had them installed, balanced, and the car aligned at Acura. I was still getting a fine vibration at highway speeds so I thought to get the car road force balanced. It worked in the past for fixing a vibration problem for a Benz I had. I searched the web and found that Euroquipe had the Hunter GSP9700 wheel balancing machine. I called and was quoted $ 50 to do the work. I know they are typically a euro repair shop but stated that it was not an issue to balance the Acura. I specifically asked if that covered everything to which I was told «yes». Made the appointment, went in, and they had the car for over 2 hours trying to balance the car. They told me they were getting weird readings from the machine but that they finally got the car balanced. They then charged me $ 75 for the job, after adding in $ 20 for balance weight material and $ 5 disposal. For what? no idea.
I took the car and I’m still getting vibration, sometimes even worse than before. I called them again and they remarked to me on the phone that I should bring it in again and they’d make it right. The guy from Euroquipe put the phone down and talked to someone in the background essentially acting like I was an idiot on the phone based on what he was saying. They said be there first thing in the morning on Monday.
I brought the car in and sat for 25 minutes before anyone even came in to greet me. I was agitated at this point and talked to the guy. He said the balancing machine had been re-​calibrated since I was last there based on «off» readings they were getting. I assumed at this point they’d obviously re-​balance the car if he just admitted the machine was defective at the time of service. I asked if I’d be charged for a re-​balance at which case he said he had to ask someone. He disappeared and came back 5 min later, and said, «don’t you just want some numbers from the last visit? Well we don’t keep track of balance readings.» He never responded to taking my car back in and I ended up leaving with just a receipt of my last service. It was a complete waste of a morning and I really regret bringing the car to them at all. The car is going back to Acura tomorrow.
People must obviously like the shop as there were a few cars there, but based on my experience, there is very little customer service and it makes me question the validity of their business in general. The other reviewer is correct that they barely answer the phone. There are better shops out there.
Overall, dissapointed and still with a car that vibrates.

This shop specializes in BMW, BENZ, PORSCHE and even FERRARI repair and maintenance services.
I brought my BMW in for some fluid changes and everything went well. Their prices are very reasonable and will remove that stigma of affordability of European car ownership past warranty expiration. I even had them do a slight modification [nonstandard mod for manual transmission drive-​ability] and they took care of it. Their techs are knowledgeable and get the job done.
The unfortunate thing is that they are WAY FAR AWAY from everything else in Chicago land. I wish they were closer to Chicago, it would make taking my car to them a breeze.
I am very picky about where I’d take my car for servicing, but my onetime experience with them left a good impression. They were very polite in person and straightforward.
I will say though: Trying to initially contact them over the phone was a pain. I left a couple messages and never got a call back… which is surprising since you’d think they’d try to follow up on any lead for business. Within a week though i got a hold of them and brought my car in for the services mentioned above. So if you get stonewalled, keep trying. they must be a little short staffed for phone/​secretary duty.
One recommendation: Add saturday hours. It’s difficult to bring a car there after/​before work without taking time off. As with all independent shops, you won’t get a loaner like you would at the dealer… so you’ll need someone to follow you and bring you back [which is a big deal when they are very far out from other suburbs].