Fence & Deck Depot just finished a major project for me. On the one hand, the dollars expended will keep me from about one-hundred new restaurant visits and reviews. On the other hand, this review just might be a hundred times more valuable than a restaurant review to homeowners hoping to make a good choice. First, to help you understand my biases, a word about my experiences. Across a span of 25 years, I’ve owned three homes in three different communities. One was built in 1929, another in 1984, and the current one in 1973. Maintenance is a constant challenge, and I’ve learned the limits of my amateur ability to handle minor projects. I’ve hired contractors for a variety of major projects, some easy and relatively pain-free, some not so much. In this case, I needed to address the challenge of a decaying 25-year-old deck and associated walkway wrapping around a sunroom. The estimator listened to my concerns, thoroughly explained material options, and offered an estimate that proved accurate. The construction supervisor analyzed the unusual construction of my sunroom foundation. I was a little nervous that he would not offer a solution until the old walkway was torn out, but understood that the rot needed to be cut away first. When, mid-project, the solution was offered to reposition the steel I-beam undergirding on new pillars, the plan was sound, the add-on pricing fair, and the work done quickly. The carpenters were respectful of my property, listened to me when I showed up, carefully explained what they were doing and why, and did fine work, from preparation through clean up. The paperwork was all in order, permit, drawings, inspection, invoice, warranty, etc., including a nice letter from the president with a customer satisfaction survey. All in all, I would say the division of labor and communication are great. The overall effort represents fine teamwork. What did I get? A well-constructed deck of eastern red cedar, a walkway-free sunroom, trimmed out in cedar to match the deck, and supported by repositioned steel I-beams on posts in thirty inches of concrete. No longer do I have to worry about someone’s leg going through the spongy old deck wood, or imagine my sunroom might sag to the east. I have a 7-year warranty on materials and workmanship, even more on the treated lumber frame. The cement is still curing, and I have a lot of staining to do when the weather warms up, but so far, so good. Thanks, Fence & Deck Depot.
Cody H.
Rating des Ortes: 5 Saint Louis, MO
After shopping many places for a custom chain link gate these guys were awesome! Talked to Richard who gave me a quote right away. I hadn’t set the posts yet, so he told me to call back with exact measurements and it would take roughly two days to complete. I called back and talked to Scott who was very helpful as well and gave me great advice in regards to slope and how the gates hang. I haven’t received the gates yet but I’m sure they’re going to fit well! Also read my review for Chesterfield Fence… Buyer beware, they quoted me $ 1200 for the same gate that these guys are making for around $ 400. Fence and Deck Depot are for the every man… not just the wealthy Chesterfield people. If you want people that are honest, caring, and extremely reasonable – go to Fence and Deck Depot!
Steve S.
Rating des Ortes: 4 St. Peters, MO
This review is for purchasing materials from this company, I did not actually hire them to install the materials so I cannot comment on their installation/contracting service. Customer service over the phone was great, pricing was reasonable, and they never once discouraged me from my DIY project. I purchased the material, it appears to be high quality, and had them deliver it. Good experience overall.