RX Automotive

I’ve been there one time, in frustration due to lingering issues that the Naperville Infinity dealer was unable to fix — even after several attempts. RX was attentive, prompt and nice to work with, but they went above and beyond expectations, promptly fixing for a very reasonable fee, the current long standing issue with interior body panel problems (that the dealer could never fix). There was no dog and pony show, or effort to upsell on expensive additional services, as seems to be the routine at the Infinity dealership.
Their charges were –very– fair certainly compared to my past experiences with the Naperville Infiniti repair shop.

We have been taking our vehicles to Rx Automotive for a few years now. We are ALWAYS happy with the work they do… they are honest, communicative, responsive and timely. We feel they are very fair with their pricing and we always appreciate how quickly we’re able to get out cars in for service… and how quickly the job gets done. GREAT STAFF! GREAT PLACE!

Honest, Trustworthy, Experienced, and a fair price to bring your vehicle for repair. Located in a business park in St. Charles. RX Automotive is a great source. They use Napa for their supplier and Interstate batteries. They work fast and efficient. It’s probably because they are ASE Certified. Auto dealer service and experience with the assurance you’re getting taken care of.

If you are looking for an auto repair shop for yourself or as support to some one else, RX Automotive is the place. They are the talk of the town for knowlege, cost effectiveness, clean office and shop, in and out service and much much more, to support your needs. Check them out, I did and RX Automotive is the place we can trust.

I used three stars because I believe this business is «Okay,» as the rating label indicates. I brought a vehicle in for a pre-​purchase inspection.
Pros:
–The waiting area is very nice, and a Keurig with a variety of beverages is available.
–The restroom is actually clean and pleasant!
–The staff were extremely polite and helpful. Customer service was quite good.
–When they finished the inspection they carefully went over it with us.
Cons:
–In their inspection they did not notice that the tire pressure light was on. We later learned (from another mechanic) that this indicated a problem with the TPS which would cost over $ 100 to fix. I believe that a thorough inspection would have caught this because an indicator light was on.
–They did not inspect the condition of the timing belt, but rather told us that it would need to be replaced based on the age of the car alone. We later learned that the timing belt had already been replaced and was in good condition. I believe that a quality inspection would present findings based on the car’s condition, rather than merely its age.

Hands down the best shop I’ve ever been to! They don’t sell you on stuff you don’t need and their prices are more than fair.

Les’s Rx Automotive is the friendliest shop in town! Get your oil changed in a clean environment, wait in comfortable chairs with coffee and conversation. Seriously though, they do absolutely GREAT work, our three cars wouldn’t go anywhere else, they love it there. Highly recommend Les and his team! They are a hidden treasure!

Professional and fair! Saved me over $ 500 on my repair. Truck running great and work was done promply. Going forward all my vehicles will be serviced there. Thanks guys!

Rx Automotive has fair prices and does excellent work. My whole family brings every car into Les. I now live in Chicago but still bring my car out to Rx Automotive. If you are in the western suburbs definitely check out Les and his team.

Not sure if there is a type of business were reviews are more important than for mechanics. I decided to go to RX based on reviews I read and I am glad I did. They did good work and I definitely got the vibe that they are trustworthy. I called around to a few different places to get estimates on the work I needed done and RX was very competitive. Will be going back and if you are looking for a mechanic you should check them out.

RX Automotive is the only place I will bring my four cars! Les the owner is fair and always pleasant!

Personal attention, good service, fair prices.
After receiving fast, detailed estimates for a variety of repairs, I got an appt for service quickly. Although I brought my car in later than planned, the Rx team went out of their way to complete the job in one day as promised. Everyone was friendly, polite and able to answer all my questions. When I asked about a couple items, the serviceman looked into it and adjusted my bill accordingly. Rx is clean, fast and no pressure. Unlike many car repair encounters, this was a good experience.

I took my car to RX Automotive after reading the positive review on Unilocal along with some others scattered on google (17 reviews with an average of ⁵⁄₅ stars) and the internet. They were all correct– Les was honest and reliable and great to work with. His quote for doing the repair work was more than fair (and cheaper than quotes given by chain stores). Just another reason to go with a locally owned business that you can trust instead of a nationwide store just looking to upsell for unneeded repairs.

Great service, great mechanic.
We have been to this business a couple of times, always happy with the great service and reasonable prices.
Most recently, had a problem that didn’t show up at the initial repair and the shop subsequently fixed it at no additional cost! Amazing!
This shop has been honest, accommodating and easy to work with. I was considering trading in our 5 year old car rather than deal with the unpredictable repair issues, but now I am very comfortable keeping the perfectly good car and coming back to RX Automotive as needed.