St. Charles License Office

So everyone hates having to go to the dmv right? This office has recently started implementing computerized check-​in that really does seem to speed up the process. The young man that helped me with my license renewal was super fast and knowledgeable. This place is at risk for giving the dmv a GOOD name!

I usually go about every few months just to get a new license. I claim that I lost it. But in all honesty i didn’t lose it. I just feel like doing a community service of making people smile. I sit in line and say things like «How ’bout this line?» Or «This feels like Disneyland with the lines but no rides lol». I look around and I usually am able to turn a few frowns upside down. I sometimes wonder if there are more people out there like me. Maybe I should start a club and we all get together at the end of the month and wait in line for some forms or renewals we don’t need. We can crack jokes with each other. The more the merrier at the DMV! I think all of the other people waiting in line would appreciate it!

Can I give less than 1 star?
The older woman responds when I tell her I do not have the copy of the personal property tax bill because the company will not let those out of the office: «You business people are so arrogant. See, (holding a post card up to me and pointing at it) it says right here what to bring! You people are the most arrogant people to deal with.»
Well, excuse me sweetheart, you own that moniker You ARE the most rude person in a public service position ever. And, you get to charge extra to verify the property tax bill payment! Go shut the front door biddy.
I filled out the customer response card and mailed it to the owner of the office asking for a call to discuss this issue. I never got a call. I never expect to get one either.
My advice is to go to the license office down on Hwy-​94. The counter people are younger, nicer and better trained in customer service.

So not gonna lie, I was expecting this would end up as 2 star or even 1 star review. I was hella terrified to even come here. I was terrified to even THINK about coming here. But somehow, everything worked out OK.
Sean had to go to the DMV to update his DL. While he was there, he inquired about what I might need to get an out of state car titled in MO, and what I would need to get a MO DL. Well turns out they had sheets that they handed out to him with what I needed. Dang. That’s pretty good.
Also when I first went there with him to get my title it was no big deal. Sure, I needed a shitton of paperwork, but they told him exactly what I needed and it was no biggie. Just make sure to check off your list and don’t leave anything at home. Thankfully this place is not much of a drive for us, so even if we did forget something it wouldn’t be a huge deal.
I returned here yesterday to get my MO DL. I all I had to do was hand over my old PA License (*sobs*, I miss you PA license… you were so shiny and pretty… I miss all of your holographic counties and stuff…*sniff*) along with bringing my Passport (or birth certificate, they’re not picky) and that’s it. And don’t forget to wear makeup and/​or brush your hair, lol.
Anyway I was pretty much in and out in only a few minutes. It was crazy. Also this place is open from like 9am to 1pm on Saturdays. DO YOU KNOW HOW AWESOME THAT IS? Especially for people who work 9 to 5 jobs M — F. The friggin’ assessors office should take note because I had to leave work early on Friday to get my shit assessed. lol.
But yeah. I think this place maybe used to suck but they’re getting better as far as I can tell. It also depends on what time of day you come in, what clerk you get, how busy it is, and if you have your crap together or not.
I will probably return to get a custom plate in the near future and to get my motorcycle permit!

I have five cars and one motorcycle. I also have a specialized license due to my job. I spend more time at the DMV then I would like to, but…
This place is awesome. Always friendly, always professional, always quick.
You have to go the the DMV somewhere, it’s like getting a root canal. If you have to have one, find the place that drills the least painfully. That’s this DMV office.
Thanks guys and gals, you made my day… again.