Tungsten Pride

Been over two years of hard abuse and my ring still looks amazing thank you again for the wonderful ring.

We purchased my husband’s wedding band from this company 8 years ago. The 1^st one we received was cracked if you can believe that! When we called them, they said there was no way that could happen. Well, when I sent it back they were so apologetic and said there was a problem with the mixture of the metal when the ring was made and sent us a different one. We were very happy with it and it was great ’till recently. The inside of the new ring is corroding. When we contacted them now, again they are saying that there is no way that could happen. They found the original order for the original ring, but kept asking us if we were sure we didn’t buy the 2^nd ring from a jewelry store because they said they have no record of it. We thought that we had a lifetime warranty, obviously not. They still say that the ring didn’t come from them, but offered to clean it for us if we paid $ 50 plus shipping back and forth! Unbelievable! I guess these people really don’t know what they are doing to have 2 rings fail. Also, they said they only offer a 3 year warranty anyway. My recommendation is to buy somewhere else.