Footcandy

My favorite cashmere sweater and uniquely designed workout pants come from this
well-​curated shop. Great place to find a high-​end and different apparel souvenir (not counting wine buying) from a wine country trip. Great boutique.

Love the sales area in the back, you can sometimes luck up on something of quality and cuteness:), however don’t shy away from shoes in the front, non-​sales areas, there are some good selections. I didn’t buy anything on my recent trip since Thai was not a shopping trip for me… this time… but this store is a must stop when in St. Helena.

Trying to support a local shoe store can end up being a nightmare. Terribly disappointed in the customer service that this store lacks. I spent over $ 1300 dollars on shoes and they refused to exchange them. I knew returning wasn’t an option so it would seem a fair exchange or even store credit would be the right thing to do.
I’m all for supporting local but in expensive matters like these best to stick with the bigger retailers like Nordstrom… There is a reason they’re the best!

I visited this store today and found a pair of shoes I loved and purchased them, before I payed for them I ask if I could return them if the size didn’t seem right afterwearing them home to see the fit, the sales person told me I could, so I left very happy with my shoes… after 10 min i called the store to verify the store policy for returns and she told me that it will only be for store credit! But very nicely she assured né that they will make ab exception this time if I needed to return the shoes because she was not clear with me regarding the return policy, so I started driving home… 20 min after I get a call telling me that if I wanted a full refund I had to bring the shoe inmediatly… I was already 30 min outside St Helena and Had to turn around again!!! When I arrived at the store The manager, istead of apologizing for making me drive back proceeded to scold me for not seeing the signs in the store that say no refunds! I’m sorry but when I visit a store that sells hight end shoes I’m not looking for signs I’m looking for shoes! I’m in the custumer care business my self and I will never say that to any of my clients… I’m desapointed with the manager for the behavior abd the way she talked to me, Monica the sales person was very sweet and helpful but needs to make sure people know the return policy. I like supporting small bussineses but I think I have to stick with bigger better customer satisfacion stores like Neiman Marcus

I had to figure out what to spend my store credit on… yes, VISA refused to help, and it was my only option.
Too funny… the same sales clerk helped me with a handbag from the online store I was interested in… and she was very nice and apologetic about our misunderstanding. I don’t want to shoot the messenger.
She is sending a couple of bags for me to evaluate to the Walnut Creek store… and I am glad I can touch and feel before I commit. I am also glad I don’t have to drive to St Helena.
When you have lemons… make it into an nude Jimmy Choo handbag ?!
In the end, I will be happy with whatever I get… Footcandy does have nice things, but I will not frequent this store as long as they keep their return policy.

*sigh* Couture shoes always make my current kicks feel dingy & gauche– especially after venturing into this posh little St. Helena shop. Louboutins, Valentinos, Jimmy Ahhh-​Choos plus Catherine Malandrino, Nanette Lepore, Lilly, DVF for clothes.
Even with the $$$$ price tags, a sale section does exist… tho the $ 1200 purse was still out of my non-​trust funded price range.
The reason for the 2-​star rating is strictly based on the customer service vibe (or lack thereof) other Unilocalers have touched on; 5 stars for the shoes, negative stars for the staff.
As I was perusing the sale rack I was rudely told, «ExCuse ME» by a salesgirl (who could have cared less if I were choking & blue) who needed to get into the shoe room. I politely replied, ‘Oh, I am sorry,’ moved out of her way (which i wasn’t really in btw) & then, Miss Snotty Pants *huffed* in reply & stomped past me.
Acting annoyed with customers is lame, unprofessional, and obnoxious. Footcandy: your customer service stinks! Too bad your shoes are freakin’ cute. Oh well! Nordstroms– here I come!

You know how the new Cookie Monster says «cookies are a sometimes food»?
Footcandy is a sometimes store because everything is fairly pricey but it’s yummy and decadent and you feel like a pretty pretty princess when you’ve made a purchase.
There is a nice chair with an Ipad next to it where one can park their significant other/​sugar daddy/​bored friend.
Excellent place to buy inappropriate heels for your next secret rendezvous!
Surprisingly good selection, the buyer is willing to take fashion risks on things you can’t get at Saks or Neimans. The same risk taking sometimes results in major fashion faux pas which is also entertaining.
The ladies working there seem sweet and helpful and I am usually a tipsy loudmouth by the time I make it in.

If you dress like you have a lot of money, then yes, you will love this store and their wide selection of shoes. Even as a guy I could appreciate the name brands and dollar signs attached to each shoe.
Even as a guy though, walking in with a girl, I could appreciate the utter lack of service that I received not only in this store, but in most places in Saint Helena. Aren’t you essentially a service industry? We were there for about 10 minutes, and had multiple people look at us, but then just not say anything. And yes, I was most definitely presentable! In a separate store, the same thing happened — I eventually had to force someone to say hello to me by striking up a conversation with them in a third place. If only I could remember those names… oh well.
Anyways, not that this establishment probably cares, but I’ll never come back and will stick to places like Nordstrom (oh, how low class compared to this place!) where a customer is actually treated as such. Or, I could come dressed in a cardigan of 100 dollar bills.

I was already being spoiled by the BF with a Napa trip for the birthday. We were strolling along the main strip of shops and stopped in Foot Candy. Of course everything was so outrageously priced that I could not afford anything. Designer brand labels of shoes that girls gush over. They have a wide variety of shoes including a decent «sale» area. There was a decent selection and some of the shoe were almost 60% off. BF bought me a pair of Rock and Republic closed toe 5 inch heels. Originally priced at $ 300 down to $ 150ish. Steal! Now that I have them, I must practice walking in them!

I walked by this store many times @night, peering thru the glass. wishing i could touch those peepers, hoping to wedge my dainty feet in. and finding the perfect fit like Cinderella did.
Of course each time, it was closed…
Because its located in St helena, often times the shoes they put on their window display at the front of the store are grandma shoes (no offense), so at first i was doubtful that they had any shoes i would like. oh was i wrong, when i finally got a chance to venture in and shop!
On a lovely afternoon, the BF suggested we go in, since it was actually open this time when we were walking by. I almost turned him down because i was doubtful and knew i had to have the PERFECT shoe for me to spend this much bank on a shoe. But hey, I can never resist it when a BOY offers to shop with me for SHOES.
As I said before, the window displays were not that appealing, but once I walked in, there was a table of Christians/​Choos that screamed «TRY ME». Each aisle/​wall after that, there was at least 3 shoes worthy of a try. They also have a bunch of deals going on too. 30−60% off.
Other reviews have already detailed the various brands available, so I wont repeat. Definitely found a few shoes Carrie would die for! They have a small selection of purses too, that were pretty cute. And the back end of the store has clothes as well.
There is a big comfy chair in each aisle, for bfs/​hubbys to entertain themselves while the girlies shop. Or for you to sit to put on some more complicated/​high heels.
The staff is polite, greeting you when you walk in, asking you after a while if you need help… but not annoying by constantly going up to you to suggest a shoe or asking you what you are looking for etc.
I dont know about other people, but when I shop, i dont want to be bothered, unless I have a question to ask, or if i need another size.
So, since I demanded absolute perfection for these designer prices, I was about to leave because after spending 30min trying on shoes in the small store, nothing WOWed me. I was taking the last pair of tryons off, when I gazed upon these daring pink strappy heels… Being the pink princess I am, those shoes SCREAMED angie all over them. So I HAD to try them on. They were on the counter desk, with a little description and pic next to it. Limited edition (only 50) Christian Louboutin /​Footcandy special. benefits go towards asian elephants. Original price was almost 900 $. Marked down to about $ 480. I tried them on, and Damn did I feel like Cinderella. I have small feet, so the shoes on display usually NEVER fit me. @size 5.5, and only 50 made, and PINK, I knew at one foot in, it was destiny! Because this was the display shoe, I noticed some grime on them. And that was keeping me from making the purchase… So I bargained with the staff. got it down to 50% of the discounted price. Came out to $ 360 + tax. TOTALLY WORTH IT!!! shoes came with a nice Footcandy box/​bag and Christian fabric baggy.
ps. special thx to my wonderful boyfriend who sat patiently and told me how beautiful my feet were :)

HOLY MOLY.
This place is expeeeeensive. But it also has good deals. Not amazing deals, because you still have to pay an arm & a leg, but deals.
I’ve never actually bought anything in here, but the staff is knowledgable about many aspects of designers, and the store is cute. I just like to try on the heels & pretend I’m walking the red carpet.
Come here to embrace your inner Coco Chanel.

Louboutins.
Some people collect stamps. Others proudly display antiques, artwork, or taxidermy. I collect Louboutins.
Satin fuschia pumps with a bow on the bottom. Knee high five inch black leather boots. Classic 3 inch leather pumps. Bright red satin slingbacks.
Of the 20+ pairs of Loubs in my closet, at least a quarter of them have come from FootCandy. I have had fantastic luck with online service, and shoes almost always arrive quickly.
However, the store itself is a different experience. The salesladies seem to be wealthy heiresses who need something to do for the day, which might explain the so-​so customer service. I came a while back with my boyfriend’s mother, and she too can testify that they hawked a pair of nude satin stilettos like WHOA. I hate hate hate being pushed to buy something that is on sale for $ 575 (some sale, huh?) Once the saleswoman told me that I could «dye them any color I wanted,» I knew it was time to make a break for it. Ew, who would dye Louboutins?
Save yourself the customer service issues and buy from their online store. Virtually everything is listed.

This store is a impulse shoppers worst nightmare. Therefore I’m never allowed to step foot in here again… at least not until I make my first million.
For a designer shoe whore, this is a place of worship. Their sales are unbeatable…60% off Christian Louboutin, 45% off Chanel… and then there were the Proenza Schouler sandals at 30% off that managed to rapidly clean out my checking account. They were so… beautiful. Baby blue suede heals, tan plastic toe straps and stretchy thick wraparound ankle straps that gave my legs the illusion of Giselle Bunchen standards. Let’s just put it this way, I couldn’t NOT buy them.
And that is why I’m glad Foot Candy is tucked far far away in St. Helena so those shoes can let my credit rating be for a while.

The selection was good and they had some good discount items, but customer service was just absolutely horrible.
I mean, you’d at least expect to hear a half hearted «welcome to [store name],» or a simple «Hello,» from «Someone» working there, but well, out of the three employees who were doing nothing other than chatting amongst themselves, no one seemed to notice me and my wife as we walked in and strolled around in the store for 15 minutes, and during that time no one bothered to come over and offer help.
Whether it was because they thought we weren’t buyers (based on whatever judgement they may have made) or they were just plain unprofessional I do not know, but I couldn’t help but question the owner’s decision to hire three idling employees who seemed to be more concerned about their own appearances than trying to make money for their employer.
Conclusion: you might save a few bucks on some items that normally are not on sale at department stores in this store, but be prepared for some terrible customer service.

I LOVE THIS STORE.
It is like walking into an opium den. I would imagine, anyway.
I actually found a pair of dark brown suede peep toe Christian Louboutin heels for 60% off!
Husbands beware.

OH MY GOSH! This is the shoe store that I want to live in, eat in, and die in! This store is one you may find in New York City, not little olé’ St. Helena! It is fabulous! The selections, the styles, the incredible designers! Who would have ever thought! The shoes! Oh my gosh the shoes! And then there are the fantastic bags that you can not find anywhere here in Northern California. Yet, this small, little boutique store carries them. I love everything about this store! It is so hot and trendy! The shoes are incredibly sexy and the designers would be so proud at seeing their items displayed so lovely throughout the store! I want that Hermes bag! Would someone be willing to make the purchase to give to me? It is only a mere $ 7500. This is a steal!
I love this store! I love everything in it! And even though you may not be able to afford all of it’s luxuries, you can always go inside, try on the most exquisite shoes, and dream!

Footcandy is amazing.
Not only is the store amazing, but the owner Carolyn is REALLY amazing. She was inspired to open this ultra-​chic shoe store when she was seeking an independent project and her husband pointed out that she had hundreds of shoes. What a fun «side project!» So Carolyn opened Footcandy with the motto that she «is the customer» and, let me tell you, she has impeccable taste. As Footcandy’s success has grown, so has the selection within the store… now they sell women’s clothing too!
I love their shoes, but honestly their clothes are my favorite! I’m a 23-​year-​old woman who longs for the awesome boutiques I used to live near in LA, but smack in St. Helena is a boutique that rivals them all! Nearly everything there is classy, sexy, fashion-​forward, and beautiful. It is what I want my closet to look like (and if I stop in there too often, it will be!).
Don’t come here if you’re in severe debt, on a budget, or a compulsive shopper. It will be the end of you! If you decide to stop in, hopefully Carolyn will be there… all the women who work here are nice, but Carolyn is an inspiring female all-​star entrepreneur! Girl power!
PS. There’s one in Sonoma that’s smaller and the emphasis is more on shoes (a.k.a. they don’t sell a lot of clothes), one in Walnut Creek tailored to that crowd (eek! I’m afraid!), and one franchised in Brentwood (LA area). Also, they sell shoes online and ship from any store. Now you have no excuse!

Wowie — this store totally rocks. If I were a rich wine socialiate heir and lived up in Napa County, I’d shop here all the time. They have a fantabulous range of totally hot and sexy shoes from Louboutins, Blahniks, Choos and gosh so many other designers I don’t even know. Love the décor and display. Love how they have a «clearance closet» in the back.

When someone says you have a «shopping problem» you simply know they are not the person to bring to Foot Candy.
After convincing the three men in my life and two puppies to ride out there with me, I sat on the sofa in Foot Candy and almost cried. Nothing beats a sweet sales associate who loves shoes as much as you do. She brought out every pair of Lou Lou’s out in a size 8 for me to try on and didn’t hesitate to sit down and help me decide which ones to purchase.
My favorites weren’t available in my size but I had a blast in the cutest shoe boutique I have ever been in.

Carrie Bradshaw would absolutely love this boutique and spend her entire paycheck here. Floor to ceiling shelves displaying gorgeous Christian Louboutins, Jimmy Choos, Manolo Blahniks, Sergio Rossis, and Lambertson Treuxs just to name a few. Handbags by Marc Jacobs and Jimmy Choo, and at the back of the boutique, a huge selection of clothing! I’d been to their other location in Walnut Creek, and though this shop has a smaller selection of shoes, they carry clothing! Lines include Rebecca Taylor, Phillip Lim, T-​bags, Robert Rodriguez, Moschino, Juicy, and lots more.
Luckily for my very patient and loving fiancée, they had a Mac book for him to Unilocal on while I was browsing the store’s goodies.
The very sweet associate working here tried to help me locate a pair of Louboutin espadrilles on sale in my size at their other 2 stores. Unfortunately, she was unsuccessful, but for any size 9 ladies out there, you should jump on these quick!