Nardy Honda

Great place for servicing your vehicle. I came here during the after-​work rush of folks on the road and received solid relatively quick service (considering the amount of folks in the lobby) for a filter, oil change and 19pt inspection at $ 35.25 ($ 29.95 coupon + disposal fee + tax).
Our go-​to service rep, Nicholas is always helpful and provides a top-​notch customer service experience.

Go to Huntington Honda! I got a great deal there from AK the salesman. No games, stories or B.S.
Stay away from Nardy; Morgan, the sales manager is unprofessional, and his feelings get hurt if you are educated about buying a new car. You lost a sale, and that is not good business my friend. I’ll stop by in the new silver Accord XL-​E to say hello!

I don’t like being lied to, and that’s exactly what the service mgr. and his superior at Honda in CA did, about 2 yrs ago, once re a tire, and again about a damaged dust cover, and I haven’t been back. I’m going back to Toyota, ’cause I’m done with Honda

In all the years that I have been purchasing or leasing cars I have never had such an enjoyable and wonderful experience with dealerships. I can honestly say that Nardy Honda by Vincent Licata the sales person with whom I was dealing made the experience a positive no pressure event. Vincent Licata is a knowledgable well spoken no pressure sales person who has the patience of a saint. When first meeting him and talking terms he explained everything clearly so that you understood what your obligation would be. Further when picking up the new car he set up all systems and explained everything to me, who is mechanically impaired, so that I could understand the various benefits of the car and he did it with admirable courtesy, humor and patience. All the people at Nardy were super courteous from the moment you walk in. I could not recommend more highly that if you are interested in a Honda that you go to Nardy Honda and ask for Vincent Licata.

This is my second purchase from Nardy Honda and we were not disappointed. Purchased a 2015 CRV and our salesman Dale Cha was wonderful. He was informative, courteous, never applied typical car sales man pressure and gave us a great deal ! Completing all the paperwork was easy and we would definitely purchase another vehicle from here.

Went there today prepared to buy a van and pay cash for it. We drove up in a Range Rover and walked to the door. It was 6:20PM and the doors were locked. It’s suppose to close at 7PM — a man looked me in my face and kept walking as though he saw a ghost! We decided to take our business elsewhere! Poor quality of customer care and service! I was disappointed. Maybe he thought we didn’t have money — oh well!

What a breeze this dealership was to lease a car from. Our salesman, Vincent Licata, never once made us feel like a nuisance (as compared to a couple of other salespeople in the surrounding area) and made a strong effort to make sure that we were getting the best deal he could possibly offer. If you have the choice to pick a salesperson, pick him; you won’t regret it.
Thanks again, Vince!

Nardy Honda is professional and, above all, helpful. Its quality is largely attributable to its fantastic staff members like Vincent Licata, who not only assisted in the purchase but also with the insurance, which would have been a fickle business were it not for his assistance. I was able to get the car for a decent price in a very short amount of time and I could not be happier with the purchase. I will be sure to recommend anyone looking for good vehicles — and Honda is always a top contender — to visit Nardy Honda.

We just bought a new Honda Odyssey from Vincent L.@ Nardy Honda. Wonderful experience. No uncomfortable high pressure sales tactics. Very knowledgeable and friendly. We truly had a great buying experience. So if you’re looking for a Honda, go to Nardy and ask for Vincent.

If I buy a part and I don’t need it, and then I return it, why do I have to wait 7 days for the credit!

This is my fourth Honda and the third one from Nardy Honda. We brought my wife’s eight year old Honda, which was also bought at Nardy, in for service and decided to look at the new vehicles. When it was all said and done we walked out of their with our original car serviced at no charge and a new lease on a 2015 fully loaded Accord. Vincent, our sales rep, came over and introduced himself. There was no pressure in his sales and he was extremely knowledgeable about the car and all the Honda products. If he didn’t know something, he would immediately look it up and share the info. He was extremely patient and helpful, we kept going back and forth on either the 2 or 4 door. We would discuss the pro/​con of each option and he was very patient in answering all of our questions. The entire staff has been very helpful, professional and friendly. I would recommend Nardy Honda for both a purchase and service of your Honda. If you go in make sure you ask for Vincent or Henry, both of them are exceptional and honest salesmen.

Reading through some of the previous reviews, I am forced to wonder if I have been going into a different Nardy Honda of St. James. My experiences here have been consistently terrible. Anytime I have had to deal with the service department they treat me as if they have something much more important to attend to, but they’ll help me out this one time.
This afternoon I went in to speak with them concerning a 50,000 mile check-​up and 4 new tires. After standing at the «wait here for service» line for 5 – 10 minutes without so much as a «hello» being offered, I gave up and walked away. There were 2 individuals handling this area. Both made eye contact with me at various points, and then continued typing on their computer or talking to one another. I’m sure they were handling matters for somebody, but a simple «someone will be with you shortly» would have sufficed. The reality is that there was no one in front of either desk for the representatives; so perhaps I’m being too generous in assuming they were helping someone at all. I actually waved at one of them when they were looking at me and the only response was that he immediately looked down.
The behavior described above is so typical of this location and I frankly have lost patience with them. To drive home the point that that this is not a «one-​off» scenario, I’ll offer one more experience: The brand new car that I purchased had to be brought in for repairs within 20,000 miles. After receiving my car back from the service department on 2 different occassions, it began turning off mid-​drive. This was first experienced when driving down Middle Country Road and occurred without provocation. I was then forced to try and restart the car and get it back to the dealership. This entire affair took hours. When I finally made it back to Nardy, the service Manager rushes out to see me before it gets formally reported that the car is now back for a 3^rd time. They bring me back the car 5 minutes later and state, «Our guy forgot to attach a hose the last time you were here — that’s what I thought it was when you called. But he’s a really good tech. Okay, you’re all set.»
The insanity of the statement above truly left me stunted. I find myself stranded on Middle Country because a tech «oops, forgot» to plug a hose in? Luckily no injury occurred, but that is the type of mistake that leaves someone dead when merging onto the LIE or making a tricky left. Nothing but a quick apology was offered in response to all of this. To add insult to injury, I found out that the final visit where they «plugged-​in» the hose was never formally recorded.
Going forward, I will be taking any of my business elsewhere. If you’re looking to buy a Honda or repair one at this location, please consider looking elsewhere. The next closest Honda dealership looks like Patchogue, but I’d rather drive the extra 25 minutes than continue to be treated sub-​human (when acknowledged at all). At this point though, I’d probably recommend a well-​trained Seal for car repairs over these guys.

I am not a big fan of big corporate dealerships, along with used car dealerships. However, the customer service at this dealership is very well mannered and they do not pressure consumers aggressively. I suaully come here to get OEM parts for my Honda and the parts service desk have been very helpful.
They were very welcoming when they let me look at the newer Hondas and they were very informative as well.
If you’re looking for Honda, this is the place to go. Their selection is huge and you will find a car of your need/​want. If you need any parts, this is also the place to go. They’re very helpful and are proactive in finding parts that you need. They will actively look, and let you know if they can find that particular part.
Highly recommend this dealership; they are very nice people.

Where I live is smack dab in the middle between Nardy Honda and the one in Riverhead, which is too far for the shuttle service, so they just gave me a car to borrow instead! Great customer service.
Another time when I had major work done, it was around a major holiday and they couldn’t get to it right away. They let me borrow a car even though they knew that I had to work out of state and drive back and forth with the vehicle. Also, when I had the major work done, although it was expensive for everything they did. for the luxury of having a reliable car to use, they also provided me with a $ 50 off card to use on future visits as a customer appreciation! This was a very welcomed and encouraging gesture.
Other times, I have visited and waited in the waiting room, which is comfortable and clean. Two televisions are displayed with two different types of programs, talk show and sports or news. There are free refreshments: bottled water, coffee and tea, as well as snacks. The restroom is clean and fully stocked. The staff are usually quite jolly and have a fun, upbeat attitude.

Edited: After initial meeting, service rep came to me and explained the situation. They may be able to help. Still not five star service though. Moved up to 3star
Service staff seems annoyed to have to help. I just moved here from Florida where I got my car serviced at a Honda dealership there and I always received friendly prompt service. I brought in my service contract to Nardy and at first the rep seemed too annoyed to even read over what it is or call to find out. When he finally did he told me that I was correct in stating what I was due for in the first place and that I wouldn’t have to go through that next time. Fast forward three months to today and I called to make an appointment but was told I didn’t need one. So I brought my car in for its regularly scheduled service and the rep seemed annoyed, wouldn’t even look over or call on my contract and then sent me over to the guy who helped me last time. I walked over and they called each other on the phone and the other guy now looked bothered and he sent me back to guy #1. Guy #1 tells me he’ll just take care of my oil change because they are too busy to figure this out and I need to make an appointment in the future… meanwhile I sit here waiting for my car both guys are standing around bullshitting with their coworkers. Very disappointed with the level of customer service here.

I’m on my 5^th Honda and my forth from Nardy.
Absolutely top notch, low pressure, and a pleasure to do business with.
No — I don’t work there, but I’ve bought a fair number of cars in my lifetime, and Nardy is consistently the kind of dealer one would want to buy a car from.
Very «neighborhood» kind of feel to the place. They want to see you back and they want you to tell your friends and go out of their way to be straight and up front.
Can’t recommend them enough.

Sales dept is terrible — Siede the sales manager is the worst — tried to screw me on price and trade on value — service dept is better

I purchased and serviced my car here. Sales person was very straight forward and professional. I received a fair, detailed quote over email. Financing people tried pretty hard to sell me their over priced extended warranty. Car was delivered in spotless condition.
Waited an hour for oil change and tire rotation. Price was on par with other dealers. I was not offered any unwanted services. The Valet, Service advisor and cashier were courteous and friendly. Waiting area was clean and they served coffee. My car drives normal following the service.
No frills and no bs. A good Honda dealer.

Servicing car on a Monday morning — slow and ~ 30 min wait to be helped. There was a big blob of people waiting by the door. MESSY MESSY MESSY Nardy failed to establish any sort of organization for those who are waiting… an annoying way to start the week…

First time buying a car on my own. I went with my girlfriend, who had some prior experience buying a car. We first went to Toyota and then Nissan and was treated very nicely with respect and courtesy. At Honda we were as well over the weekend, but it was this specific salesman today that made me rate this Honda the lowest of all lows.
I came in yesterday to take a look at cars, and everyone was busy, so I make an appointment for today at 3pm. I come in, the salesman is busy, so I come back in 20 minutes and now is busy with a different customer… Straight up rude, but okay, I wouldn’t mind being helped out by someone else, after all, I just want to test drive cars.
Takes about another 10 minutes of asking to just get another one, after which he takes 10 – 15 minutes to pull up a car to test drive (Honda Civic) and then proceeds to talk to a customer on the way in for another 3 – 4 minutes. Finally, he tells me that he needs to help out another customer who had a prior arrangement… now… why is it that the first salesman didn’t do this for me? I have no idea…
So there I am sitting there waiting another 20 – 30 minutes for another sales man and in comes Christopher Pena. Yes… I have recorded his name because of the service I have received… (and if you see the number of stars, you will know exactly the kind of service I received)
I wanted to test drive both the Civic and the Accord today…
Waited 45+ minutes already… I do not have the time to spend 30 minutes in a civic and then another 30 minutes in an accord, so I asked him politely to test drive an accord…
Rather than inquiring as to why? or simply agreeing to the customer… do you know what he has the nerve to say? He doesn’t try to convince me to stay with the Civic but rather… proceeds to rudely talk to me in a condescending manner.
He first inquires as to what cars I am looking for (standard). I tell him I am not sure, which is why I am looking in the first place. He then asks how many cars I have looked at. I tell him I am considering 2 classes of cars: Hybrids and regular sedans. Hybrids is Prius vs insight and regular sedans is between the altima, accord and civic.
He then switches into a gear as if I was a child and proceeds to lecture me about how I have no idea what I am looking for and I tell him I do, and I want to test drive the accord due to the lack of time. He doesn’t even ask me why or try to convince me to try the civic and just assumes that I want the test drive the civic because usually people who want to try out the civic don’t want to shell out another $ 5000 for the next upgrade. In reality, I only want to look at the civic and was mainly considering the Accord and see what the differences are and if it was worth it…
This only gets more rude. After saying many times I want to try the accord, he proceeds to say, and I quote «since it is here, and you don’t know what you are doing, we are going to fuel this car up and test drive it»
… beside the fact that I don’t have time to test a civic, why are we filling up gas? Why do you not gas up before I get there or get one that doesn’t need gas?
Simply rude. I reluctantly go… This trip already going downhill… He says barely anything during the entire ride. (I have test driven this route before, but he doesn’t know this) so he proceeds to give me no directions… Rude… Even with a light signal, he should still give me directions…
He says nothing… about my driving, about directions or about the car. Doesn’t even try to sell me on this car. I do ask a few questions in regards to the accord, but he just barely answers the questions.
I can tell by his tone that he thinks I am just joy riding when in reality I want to buy…
When we get back, he has the nerve to go to the manager and lie to him that I ran 2 stop signs and drove through a red light… The route we took didn’t even have a red light to run… All were right turns with no «No Turn On Red» meaning it is impossible to run through a red light. The light turning into the store was a left turn, but that was green (as least I through so because the lane on my right side was still going through). The manager proceeds to tell me that I can no longer test drive any more Honda’s and pushes me out of the Nardy Honda… Doesn’t even ask me my side or investigate the matter or even ask about this rude salesman.
Honestly, every customer should be treated as if they never been car shopping before unless they specify otherwise. It is the salesman’s responsibility to sell me on a car, not to just be there while I buy my car.
I was looking forward to buying the Accord as well, but now looks like I will be going with the Nissan Altima.
Note: My gf usually tells me when I am wrong and is usually the first to tell me when I am overreacting as I do to her as well, but in this case, she agrees the entire way. In fact, we were actually writing this review while we were gasing up… it only went down from there.

While Nardy Honda is not the Honda dealer I typically go to (since I live in the Albany area and not Long Island), I was faced with a situation where I had to buy a couple of fuses for my Honda CR-​V while I was on Long Island visiting family. Since I grew up about a mile away from this Honda dealership, I figured it would be easiest to go there.
Since I just had to buy parts, I went to the parts window and didn’t have to wait in the service area (which looks like the DMV or a doctor’s office). I rang the bell and was quickly greeted by the parts employee. I then explained my situation that I was visiting from out of town and needed fuses so my power outlets would work. Since I knew what fuses I needed and had carried my owner’s manual into the dealership as reference, he quickly found the parts I needed and off I went.

This review is for the car buying experience not service.
I have bought many cars in my life but never has it gone this smoothly.
We knew which car we wanted, since we have been shopping and comparing for awhile. Once the car make and model was decided, we shopped online for the best price.
From our online inquiry, Dale from Nardy quoted us a price by email. From past experiences, we were prepared to have that price rise when we went in. To our surprise, there was no change, no haggling. Dale just asked us for our color preference, took us out on the lot to look at all the colors. He gave us a test drive on the car we were considering, and then we signed the contract. That was it.
It was a no nonsense sale, no last minute switch, no talking to the manager to check on price, etc. Easy deal and we got exactly the car we wanted for what we knew, from shopping around, was the best price. Buying a car was never this easy!

Stopped in on New Years Eve to scope out a new car to replace my old beat up commuter car. Had a create experience with Tom in the used car department. He walked us through the options and we decided to go with a new one instead… so we’re ringing in 2013 with a new car. :)
The facility is big and clean. The service department (while we have not yet used it) is large, well lit and organized. The waiting room is spacious and comfortable, with vending machines, coffee and several large flat panel TVs.
Everyone we dealt with at the dealership that day from the saleman, to the finance person was friendly, patient and took care to do their job right. We came in around 2:30pm on New Years Eve, and while everyone wanted to go home, they still took their time to make sure everything was in order before we left.

Nardy Honda for the win!
I’ve been searching for a SUV for my wife and we decided on a Honda. I had a company car that I used to service at Nardy and I thought the service department was great.
Before Thanksgiving 2010, I stopped in and spoke to a salesman about the car. He gives us the final figures and then he follows up about two weeks later. I told him after all the holidays we’ll be looking for an SUV.
I took my family away on vacation for Christmas and then you turn around its New Years, time flies!
So now we have all holidays and everything out of the way, Its now January and so we start our SUV search again.
We went to a Honda dealer in Huntington and they gave us better figures.
I go back to Nardy and met with a different salesperson. I tell them what happened over the past 6 week and guess what? They gave us a SMOKIN’ deal! No high pressure, no funky sales folks, just nice people giving us a great sales price.
It was a pleasure to buy a car from this dealer and I would recommend Nardy over other Long Island Honda dealers.