Panera Bread

Always out of most bread in the early evening, by 6pm. Staff indifferent to the lack of items too, will not recommend

We got the turkey blt. came with literally NO JOKE ¼ slice of bacon, and not even a full slice of avacado annnd not even on the normal sourdough bread. I really hope not all paneras are becoming this way. You pay so much for so little. Best part was the chocolate chip cookie. Won’t be coming back.

Stopped by this Panera location after a day at the beach. Even though it was later in the evening and very close to closing time, everything was great! Friendly and prompt staff, especially Gustavo. Thank you!

Food was good, however my issue came from one of the servers, her name was «Tonya». She shoved past my sister and over her should said get out of the way while we waited. Then after our food came (which again was good) the table next to us was more or less shook down by «Tonya», who insisted that the order she carried was theirs and demanded they take out their tickets, then circled and came back again insisting. Laughably, the food was not, and was delivered elsewhere. Over all, the strong arming server put me off to the whole thing. I mean she was incredibly unpleasant.

I would give this Panera no stars if I could. Went with a friend yesterday, the place is filthy dirty, trash all over the floor, piles of crumbs in the booth seats and the food was nasty. I ordered the turkey chili and it was pretty greasy, the classic salad had a huge pile of red onions on top of a very small amount of wilted lettuce, the bowl wasn’t even halfway filled. My friend did say she thought the black bean soup was good and her salad looked a little bit better than mine. She had a reward card and was allowed a free bagel, it was not on our tray when they brought our meal. The people at the counter that take the orders don’t even look at you when you order. Panera should train their people better and also teach them to keep the restaurant clean. I have money left on a Panera gift card and will not use it… that’s how bad my experience had been.

So we were driving back home from Michigan and decided to pick up a couple of salads. Called it in for rapid pick up as were 20 miles out. Picked it up and continued on our journey.
I had ordered a classic salad with chicken and my wife got the Thai chicken salad. Well, the lettuce was limp and the chicken was still frozen in both the salads. So disappointed that we had to discard the salads. We make this drive from Chicago to Ann Arbor at least 10 times a year. We will not be stopping at this Panera, ever. Hope the manager is reading this. Please improve your restaurant.

The food is fine — same as at any other Panera. The main issues with this location are the service and timeliness. Items are regularly left off of orders, and you better check to go items so you don’t realize things are missing at home.
The drive thru is even worse. There seems to be only one person doing anything, so you often wait 10 – 15 minutes before you can even put in an order. This morning there were 4 cars in the parking lot and only one ahead of me in the drive thru and it still took 20 minutes to get coffee and some bagels.

The worst Panera I’ve been to. Very very dirty inside. sandwiches were made wrong. Food was all over sandwich boxes. Bathroom was very dirty as well. Would not stop at this one again.

We stopped in for a quite bite to eat as we were traveling through. It’s your pretty standard Panera Bread restaurant, but it had mostly ups with a few random downs. Ups were that it was very clean with plentiful seating and our food selections (turkey sandwich and Thai chicken salad) came out as the standard thing we order, nothing crazy, which was good and the food hit the spot.
The slight downside is that service at the counter wasn’t exactly phenomenal. I give them some credit, it was a busy lunch hour on a Saturday afternoon. It was a little difficult to hear but that was out of our control and I don’t think it deserved the eye rolls or the annoyed «what?!» responses we received.
Overall it wouldn’t stop me from coming back, as this location continued to serve the expected, good quality and great tasting meal that we were craving.

Don’t bother … This is the worst Panera I have ever been to. There wasn’t enough seating, they were understaffed, and they were missing essential items. On a cold day where lots of people ordered soup, EVERYONE IN THE RESTAURANT had to ask for their baguette because it was missing! Although they were delivering the food and clearing the tables, you had to check all your items were there, and you were made to feel like you were putting them out when you asked for the missing items. The only good thing was the food, but I will NOT be stopping at this store again!

Not impressed. You wait in line, you place your order, and you wait.wait.wait and you do not get the correct order or you get the wrong order. I completely stopped going through the drive thru because you wait forever for bad service. I will not be going back to this location. Also the management is not friendly they look exhausted and pissed off.

Very good. Very customer service driven. I use the rapid pick up and the app works great.

Fast and friendly! Staff is fantastic, food is awesome. Clean establishment as well. I really like the pastries here and the Asian salad, cobb salad, and soups are so delicious!!! I love Panera!

I don’t like going here at lunch, your sandwich, which is supposed to be a panini, is never done. I think they rush the sandwiches in the machine. and you can never find a clean table, floors are dirty.

10 minutes and counting for a breakfast sandwich. Same thing last time I was here. Slowwwww.

This place is great! It has a great environment, and a drive through for those speedy meal days. I go every time I’m in Michigan and I love it! My friend could not be happier, she gobbled down her entire bread bowl in one bite under 5 min. (This is no lie) I would recommend this place to all my peers and anyone else who looks for a great hardy meal.

I’m literally the only person in the drive-​through. I ordered one thing, a coffee. When I got to the window, it was not ready, nor was anyone even at the window. Finally when a girl came, she was friendly enough, but this particular location is consistently slow and unprepared. Oh, and they gave me the wrong drink, which I discovered only after I was halfway down the freeway. So…

I’m such a fan of this joint. It’s just an overall great place for so many reasons. The drive thru option, the rapid pickup, the table service, the reward perks, and the list goes on. The staff is usually friendly and most importantly my food tastes like food: fresh and good. My favorites are the breakfast soufflés and the Mediterranean Veggie. I also enjoy the smoothies but depending on who makes them and the ratios used it can be a hit or miss. I’ve been here a bunch of times and I’ll be back again.

This is the worst Panera I have ever been to. Been here 3 times and each time have had to wait more then 30 minutes just to order.
Went to the drive thru today and it was worse! Not enough staff and time management is not a priority, clearly. Won’t ever go back to this one.

WEIRD and CREEPY.
No pastries
No fruit
Nothing fresh.
Everyone in the store was looking at my husband and I like we had 3 heads…
Dirty dishes piled everywhere (no bush tubs in sight)
Truly felt like I was in the twilight zone.