Made an appointment one month out and even though I have insurance I said with the deductible I’ll pay cash. The day before the receptionist calls saying how busy they were and my appointment more than doubled than the original quote. I was upset and thought them very unprofessional. I would have seen a counselor clise to my home and within a shorter time frame. Incompetent front office staff. Would not recommend for that alone. Seems the other review states the same thing.
Radio Ladi O.
Rating des Ortes: 1 Saint Louis, MO
Dr. Guiley at this practice is fine and dandy. His office staff however is rude, flat out MEAN, and far from«Christian.» In a psychiatric practice it is not too cool to cut someone off from seeing their doctor because you’re a receptionist on a power trip. Particularly when doing so results in a patient having to abruptly stop medications which have withdrawal effects such as seizures and DEATH. Tried to get an explanation as to why i was not permitted to see the doctor because it was a true mystery– i did not owe money, nothing. Receptionist hung up on me, mid sentence. Horrible treatment.