I have found Sean Battles to be very reliable. He has been cleaning our gutters for about 3 years now and he comes out 3 or 4 times a year. He has repaired gutters and downspouts and he have not had any problems with him whatsoever! He has been great!
K S.
Rating des Ortes: 1 Saint Louis, MO
I paid the company and signed a contract to have ASAP install a copper downspout in July. It is February now and Mr. Battles or ASAP has never completed the work despite my monthly calls and his assurances that it will get done. NOw I want my money back but Mr. Battles will no longer take my calls.
Kelly B.
Rating des Ortes: 1 Saint Louis, MO
I hired this company to clean my rain gutters, and repair leaky corners. I think they did an OK job cleaning the gutters, although I can’t say for sure because I didn’t get up on the roof to verify. However my corners continued to leak. I called the owner repeatedly, and he would tell me they would come back out to re-seal. I don’t think they ever actually did come back as I never saw anyone here, and they never left a note(which they supposedly do when no one is home). I finally called him during a rainstorm and he came over & we walked the perimeter of my home in the rain, so he could see the continued leaking problem. Again, he said he would send his guys back out once things had«dried out» to re-seal. And again, the next time it rained, the leaking continued. And my next couple phone calls to the owner went unanswered. I finally gave up and called another company to seal the corners. This new company informed me that whatever was used to try to seal the corners was not the right material, and they would have to scrape all the material out of each corner before they could re-seal. And of course, this is very labor-intensive which drives the cost of the job up. So for now, my gutters continue to leak like crazy. Buyer BEWARE — the owner of this company does not keep his word, follow up or follow through with his promises!