AutoZone

I really had a good experience at this Maplewood location. I discovered I had a blown fuse in my truck and I called to see if they had the fuse. They did so I ran over there to pick it up.
The gentlemen I spoke with pulled the fuse and handed it to me as I arrived. I explain I was having it fixed in the morning but I was saving some money by having the part. He said just change it out now. I was reluctant because I new when I shut off the truck the fuse may not be able to be giggled into starting the truck.
Long story short it was a bit more difficult to change out than it looked but the guy kept checking on me and pointing me in the right direction.
Had it not worked I would have been irritated but I would not have cast blame on this young man as I did make the decision to try.
He did hang in there with me and it looked doubtful during the process but I was able to switch out the part. Most important the truck started and I was able to get home without the fear I would kill the engine and get stuck on the side of the road waiting for triple A.
I am having it looked at in the morning to make sure nothing else is wrong.
I do not remember the guys name, but he was blond young man with a fu-​man-​chu.

Very happy with the service I received from this AutoZone. My car had been having trouble starting in the cold, and I had to get a jump from a neighbor to get my car here. Got immediate help assistance. First, one of their mechanics testing the battery to make sure that was the issue (haha, the voltage reader displayed in no unclear terms «BAD BATTERY»). The next step was to go inside and check out a listing of compatible batteries, and the sales associate who aided me didn’t try to upsell me at all. The mechanic then replaced the battery.
Fast and easy. Didn’t even take 20 minutes, though I wasn’t timing.

Staff is very knowledgeable. I’ve been there quite a few times for various items, never had trouble getting help there. They have also always been willing to go that extra mile to get things taken care of, much appreciated!

I have to send a big thank you to Darren Johnson at this Auto Zone location for all of his help in replacing my battery last night. It was evening rush hour time, the store had a stream of customers coming in and the phone kept ringing but Darren handled all of it like a master juggler and all with a great attitude.
My Dad was working on getting my nearly-​dead battery out of my car while I was inside making the purchase of a new one. Darren came outside with the new battery and worked with my Dad on getting it in and making sure it was in there good and tight. It’s people like Darren, who are friendly and helpful amidst chaos, that are true gems. I wish that there were more Darrens in the world.
Also, a BIG thank you to Auto Zone for being a partner of St. Jude Children’s Hospital. I love being asked if I’d like to add a dollar to my total to donate to the kiddos at St. Jude’s (one of my favorite charities).

So this morning I went down to run an errand and my car wouldn’t start. I was all «come on car, it’s Unilocal’s Passport week, I don’t have time for this and you know it.» My awesome dad came over and jumped-​started it, but it wouldn’t start again an hour later. My battery was completely shot and I thought my day was too… enter Auto Zone.
My dad finally got it to start and made it over to AZ, and I followed in his car. The man we worked with was SO nice and amazingly helpful. I was nervous because he seemed kind of slow moving and all over the place and I really only had 30 minutes to spare. When you buy a battery there you get the installation free, so I bought the $ 127 battery, and FIFTEEN minutes later it was installed and ready to go. I was nervous about driving it and it possibly breaking down again, and he pinky promised me that it wouldn’t. He also said that he’s never installed one incorrectly and I definitely believe him.
Excellent service, a pinky promise, and it didn’t destroy my wallet. Thanks for saving my day Auto Zone!

I noticed last night that one of my headlights was burned out. Luckily, I was close to home, and made it before getting pulled over. Cops around the burbs will write a ticket for anything these days…
I had no clue where to go, so I stopped by Auto Zone. The guy at the counter was SO helpful. He asked me the year and make of my car, asked me which side the burned out light was on (driver or passenger side), walked over to the shelves, grabbed a bulb, and checked me out. Not only that, but for the 10 dollar price of the bulb, he changed the light for me! It took a while because my hybrid system was a bit tricky to maneuver around, but sensing my helplessness, he never gave up. We had an entertaining conversation while he worked, and in 15 minutes, I was on my way again, only 10 dollars poorer.
If I have another simple issue with my car, I will be going back.

I needed a new battery so off to Autozone I went. The guy working there was super nice and checked the battery life of my current one and said it was dead. Payed $ 108 for a new battery with tax and the employee installed the battery for me in the parking lot. In CA you are not allowed to work on your car in the parking lot but not here, right there in the front my battery was changed and my car started right back up.
Great customer service and very helpful employees!
Free battery check and Free battery install. I would have been charged 200 $ total for this whole process at Napa or anywhere else but they do this for free at Autozone!

I don’t know anything about cars… but for general maintenance, I go here for supplies. The staff is helpful, and the store has always had what I needed readily available.
This last time there was a significant wait to check out.

Ever since I bought my car, about two years ago, the windshield wiper fluid reservoir has had a leak.
I finally remembered to swing by Auto Zone tonight on my way home, and after looking for the part and not finding it, I asked the man at the counter if he could help me find a generic washer fluid reservoir.
He awkwardly poked around the store for a few minutes, and didn’t really seem to know what he was looking for. He came back to me flustered, and said (this is a quote), «Do you have a husband? brother? boyfriend? dad? nephew?»
I, knowing exactly where he was going, replied «why,» through gritted teeth. He then said, «you need to get one of them to go to the junkyard and pick one up for you.»
Aside from the fact that this guy spoke in a condescending tone the entire time and said something blatantly sexist, he also didn’t seem to know what he was looking for, and then, rather than explaining when they might have more in stock or offering to order one for me, he sent me somewhere else.
Not going back.
Update (10.22.11): Just called to let the manager know what happened, and he did sound genuinely appalled and assured me he’d speak to the employee immediately. So, that helps a bit.

Being an engineer, I prefer to do most of my auto work. Autozone’s location is convenient for necessary supplies. They typically have plenty of product in stock, but if there is a deal on oil you better get there early as they usually sell out quick. Unfortunately, they do not offer comps for similar deals. Most of the guys here are patient and helpful even for the fiancé. However, I wouldn’t recommend asking for technical advice as most of their responses are pre-​fabricated and vague.

Princess Sparkles is due for an oil change, so I stopped by here last night to get oil and a new oil filter (don’t worry, I am not the one changing the oil — as IF!).
My boyfriend insisted I didn’t need the «fancy» expensive filter, but I wanted to make sure I was getting the best for Sparkles, so I insisted I talk to someone here. The worker (I think he was a manager) agreed with my boyfriend (so a $ 13 filter isn’t better than the $ 6 one?), and didn’t try to up sell to the «silly girl» in the auto shop. I’m pretty sure he wouldn’t have tried to if I were by myself, either, and I really appreciated that. I would come back here over the other places in the area for that reason.
Less than $ 20 later, I have my oil and a filter, and my boyfriend has work to do.