CarX Tire & Auto

After reading some reviews of this place, I was looking for an opportunity to give it a shot. My dealer is far from the city and I don’t feel like they’ve been 100% honest. Likewise service at Sam’s Club takes hours and they had to repatch the same tire multiple times so I’m not sold on the quality. CarX seemed to be that beacon of hope given these other lackluster experiences.
I was able to make an appointment for an alignment and to install new tires. This process was efficient and saved me a lot of time — I never had the option to make an appointment at Sam’s or the dealer!!!
I arrived and we discussed the alignment. I had noticed my tire wear was irregular after installing new springs. When I came back for the car (which by the way took the exact amount of time quoted), they provided the before and after of the computerized alignment showing what they changed. Honestly really helpful and informational to see this!
The head manager, Dustin, was extremely helpful and provided the best service I’ve gotten in the automotive sector. Pat also assisted me and did a really exceptional job. I am really happy to have found this place so close to home and know I will be back again!!!

I take my car here every time I have an issue with my tires. Dustin, the manager, is always very friendly and knowledgeable. He treats customers like they’re friends while still being professional. I’m not sure of his name, but there’s a mechanic who’s there almost every time I go, and he also really knows his stuff. He’ll even take you into the shop to show you what’s going on if necessary. I trust these guys with my car and would definitely recommend this location.

I’ve been having electrical issues with my car+I needed a state inspection. On a random Saturday I took it in after needing to jump it for the third time in a week. It’s pretty close to me, was open until 5:00, and they took me in right away no problem. The guy who works the phones/​front desk is extremely friendly and helpful.
They ran diagnostics and couldn’t figure out the problem so they didn’t charge me! That was very nice for them. They seemed a little heavy handed on the «service recommendations» but I didn’t get anything done besides the diagnostics. The only thing I paid for was the inspection.
Overall I am very pleased with how nice and helpful they were. I don’t know if their prices are any good but the customer service was A+.

CarX is a wonderful place for anyone to take their vehicle to be serviced. I would HIGHLY recommend Dustin as his team at CarX on Kingshighway to anyone that needs car repairs– especially women that may not know as much about cars as the would like to. They are honest, dependable, caring, compassionate and professional. I have always had wonderful experiences with them. Over the years, my older car has needed several repairs. Dustin and his staff always present to me the items that need to be repaired and provide details pertaining to which are urgent, compared to those than can wait. Their prices are fair and they are very good to their customers.

First time there this past Saturday, but very impressive customer service. I suspected I’d like the service I was going to receive because when I arrived before they opened I could see the gentleman doing some serious cleaning (windows, chairs, countertop, etc.). I figured if he cared that much about his business then they would certainly do a good job servicing my vehicle. Even though it was before they opened, he waved me over and had me come in and fill out the paperwork. I was off on my way in just a few short minutes. Couple hours later they called and said my vehicle was ready. Everything went better than I could have expected. I normally do all my maintenance with the dealer, but after my experience here, I am considering switching to them. Great job!

Great experience! In my opinion better than Firestone by far. They won’t suck the money out of you that’s forsure. Dustin here was amazing and he was very informative and provided great customer service. This play is highly recommendable and I will go back here time and time again.

Wow. These guys are amazing. I went there with what I thought was an exhaust leak, and they found that the last place that did my oil change didn’t put the cap back on. They added a quart of oil, put it on the rack to check the exhaust just to make sure there wasn’t any other issue. They did all of this just to make sure everything was okay. That’s customer service, folks! While my car was up on the rack, they took a look at my tires and told me that I really need a new set, or at least 2 new ones. I explained an issue that I have had since I purchased the car where it pulls to the side, especially when breaking, and they told me they would check that out too! They took it for a drive, and felt the pull I was talking about. They told me they feel that it’s related to a belt in the tire that has separated. That, combined with sport suspension and wide tires would cause the pulling to happen. They also told me about a tire deal, but didn’t put tons of pressure on me. I tend to feel a bit taken advantage of when things go wrong with my car. Definitely not the case here. I will absolutely be back. Thanks so much, fellas.

I went in for my MO State Emissions inspection, but there were also a few lights on I had been neglecting to address. They did the emissions test, and then ran a free diagnostics test to see what the lights were about. They then explained the lights but said that my emissions test was fine and I could go or they could take a look (for free). I told them to go ahead and check it out and they quickly had my car up and tires off. Let my preface this with the fact that I am a single young femals and know nothing about cars, apparently my front brakes were pretty bad, which they explained and even showed me up close (twice, because I admitted I wasn’t really watching the first time). They then thouroughly explained to me my options on what I could do saying which was best and the outcomes of each situation.
The front counter gentleman and the mechanic who worked on my car were both extremely friendly and clearly incredibly knowledgable. All together I was in and out in about an hour, which included them putting on new brake pads.
I was extremely happy with this location and will be going back for all my future car needs which I’m sure my dad will be happy about instead of my usual just ignoring anything going on with my car! :)

I have been a customer of Car X for years and have dealt with three different Car X’s in St. Louis, also have dealt with 2 or 3 other mechanics in St. Louis and this is by far the best place.
The people that work at this Car X are friendly, knowledgeable, and they know cars. I have went to them for numerous major issues with my car and I have never had a single problem.
The manager, Dustin has always been courteous, straight forward, and helpful. All of their mechanics are knowledgeable and friendly.
I would definitely recommend this Car X.

Just got four new tires at Car-​X and I couldn’t be happier. I got prompt service, a great price, a good in-​store experience (seriously, they have wifi!) and tires that fit my needs (unlike the last time I got upsold deluxed with the folks at Dobbs).
While it was in, went ahead and knocked out the oil change and tire alignment.
Space was clean, good coffee in waiting room, and Don, the guy running the show over there, was very attentive to all the customers.
I’ll be back Car-​X. Thanks for the help. You were just what the doctor ordered.

Used my Groupon for oil change & wiper blades… The new blades were in my back seat uninstalled, I hope the oil is where it’s supposed to be…

Needed an oil change so I went here. The service was high quality and everyone was friendly. I was disappointed by the long wait. There were 5 other customers who came in after me who got served and left before I did, and all i was doing was an oil change! Other than the wait, i had no complaints