Cecil Whittakers Pizzeria

food is good, but not good enough to make up for the terrible service. Walked into an empty restaurant, no one greeted us, the two girls at the counter looked up at us but couldn’t bother to stop playing on their phones to acknowledge us or say a word. Unbelievable. Won’t be back.

Some times you go places for the food and other times it’s for the people. It’s for the food here because the customer service is non existent. A smile and welcoming hello isn’t what you get here. Great pizza is though! I’m not a big pizza fan because I hate red sauces. They don’t layer it on a million times and the pizzas are super cheesy too! And every Wednesday they have $ 5 pizzas! Definitely a favorite in my house! But nice workers should be something you work on!

The pizza = great!
The customer service = not so great!
Cecil’s was on my mind one cold night and I decided to call in an order on my way home. The lady who answered wasn’t very friendly. I has to ask about the deals and question about other things as she took my order. She didn’t even ask for my name, I had to prompt her on if she needed it and she said they had caller ID. I apologize for being blunt but if one doesn’t always call here, how would they know?
Upon arrival, the counter people still weren’t very friendly. However the pizza was great — they use real bacon strips, yum — and eaten quite fast.
I would love to visit again, I just hope the next time I contact them, that there is a bit more friendliness that is offered.

We just ordered dinner from here. We always love the pizza. Tonight we tried the tortellini in addition to the pizza. It tasted like dog food. It has peas in the sauce which aren’t mentioned on the menu. It was also very dry with very little sauce. I couldn’t eat it.

Horrible service I stood there eight minutes waiting to be acknowledged and was never acknowledged is waitstaff have no idea how to handle customers not a word to me and close to 10 minutes of being the only customer
I walked out to never return

This place truly shows the inconsistency among other stores this is bad food preparation at its finest staff is rude they offer dine in here but most the time you can tell they don’t want you there

Cecil Whittaker’s is my FAVORITE pizza place on the entire planet, no question. The Lemay Ferry Rd. location is the one I usually go to since it is closest to where I currently live, but I’ve gotten pizza from a number of different locations and it’s always great.
The crust, cheese, sauce, and all of their toppings are pure excellence.
Every once in awhile I notice inconsistency with the quantity of sauce and cheese, but honestly I experience that at every pizza place I’ve ever been to. As a result I won’t let this effect my rating. Most the time there is not a huge variance anyway.
I don’t know what baking process they use, but I recommend getting at least two toppings on your pizza or the cheese will be cooked too much (at least for my taste). I’ve found this is true with most places that sell STL style pizza though. Hamburger and onion are a great combo, sausage and pepperoni, sausage and bacon, and sausage and mushroom are some of my favorite combos at Cecil’s. I feel that if you get too many toppings on STL style pizza it ruins the flavor balance since the crust is so thin.
I can’t recommend this brand of pizza enough. It is a perfect example of St. Louis style pizza… if you don’t like it, then get out of my damn city!!! :)