Crown Vision Center

The staff (especially Samira) is absolutely wonderful and keeps me coming back. They are quick and very caring. The only draw back is that the doctors are very very pushy about lasik. On the plus side, they do offer honest opinions about how you look on your glasses too which I find very nice. I will continue coming back for the foreseeable future.

The fast-​talking optician at Crown Vision Ladue tried to rip us off. We told her we wanted basic glasses for our son because his prescription is low and he gets a new pair every year. She promised to «take care» of us but first we had to buy the membership package for $ 40. With the coupon in there, we got a «discount» and ended up with a bill of $ 500 for the glasses. She insisted that was the only option available. We paid the bill but did our research online later and realised she had sold us the «Ultimate Plus» package. We went to another branch and got the polycarbonate lenses the doctor had prescribed with the same frames we had chosen for $ 150! The Ladue optician became nasty when we tried to cancel our order. We had to get Crown Vision customer service to step in to get our refund. Do not go to this branch because they will try their best to sell you the most expensive lenses regardless of your needs.

I knew it was time to strengthen my prescription but was not looking forward to going through «all that.» However, the experience was a really good one from the moment I stepped into the store. The team was friendly, but not pushy. They got the eye exam done fast, explained the issue (need bi-​focals) and Samir made the steps of picking out frames actually fun and easy, by steering me away from the frames that didn’t fit my face. If I had known it was going to be that simple, I wouldn’t have waited so long! I’ve been to other stores over the past years and know this is company that cares, from the top down!

They may life easier here by allowing you to schedule your appointment online and then, when you get there, you never have to wait to get in, get your exam, and then you’re off. The staff is very friendly and professional. The person who helped me find new frames was very accommodating and has a good eye for picking what I described. It’s very conveniently located, too. Danny O 400 204 428

Staff is friendly and very professional. They have several styles of glasses and also a location where you can get a free Lasik scan. I had a problem with the fit of my initial contacts, they got me in the next day for an appointment for a fitting. Downside is that I only received a small discount with my insurance.
Tiffany C.
001 – 558 526

The staff is always very friendly and helpful. They go out of their way to make sure you receive the best value and are patient while you ask questions about your exam or while you choose eye wear. I wish they had a larger selection of frames and that their computer system was better (few hiccups with my information), but that’s it. I’m a repeat customer.
Terah F.
005 – 19 327