Doc’s Towing

Our car was towed by Doc’s after an accident in which I was taken away by ambulance. When I called after I was released from the hospital on ⁸⁄₃₀ and said my glasses were in the car they told me they wouldn’t return to the shop until ⁹⁄₂. When I called on ⁹⁄₂ they told me the only items I could retrieve were my prescription glasses. When I got there ⁹⁄₂ I was not allowed near the car nor was I allowed to take pictures of the car. I was told that was due to liability and they couldn’t let anyone in to the tow lot. The guy brought out my glasses with a lens missing so a completely wasted trip. After the insurance company called them my husband returned on ⁹⁄₅ he was allowed in the lot with no supervision. The plates were still on the car (he took pictures) and by the time the insurance company had it towed the plates were gone. Doc’s admits no culpability and treated me very shabbily. If I could give them 0 stars I would.

my car broke down while i was out of state and had no clue who to call. Doc’s was punctual, efficent, and made the whole situation not such a stressful disaster. they even sent out a flatbed even though i didnt specifically ask for it. thanks for being awesome.