Glass Doctor Of St Louis

Fast, efficient service. My car was broken into last night and Glass Doctor had the glass fixed this morning and at a good price

This is the 3^rd time I have used Glass Doctor. I used them in KC twice to replace my windshield and had superb service. They were great about price matching and the guys that came out to fix my windshield did an amazing job. So, since I had such great service with them in KC I didn’t even consider going with another company when I needed my rear window fixed. I called yesterday and got a quote of $ 161.31 installed and was told that someone would be out that day between 2 – 4 to fix it. I was impressed with how soon they could come out. The issues started that day around 1:30 when they called and told me they wouldn’t be able to come out that day after all because they didn’t have the right window. I was a little disappointed and felt stressed because we had storms coming but still I understood mistakes happen. Then today when they came out they finished the work in about 30 minutes which is great! The repair man gave me the receipt and told me it was $ 192.02 not even close to what I was quoted. When I called to figure out why I was misquoted they couldn’t even explain why I was given the wrong price. In addition, I am blown away at the fact that they charged me $ 120 for 30 minutes worth of work. Are you honestly going to tell me you pay your employees $ 240 per hour? I highly doubt it. Honestly I am not happy with the service this time around and can honestly say that I will NOT be using them again… at least in St Louis. The work was good but just make sure you get the right quote and make sure they stick to it. Had I confirmed the price before they started the work, I would have told them to leave because $ 200 for a tiny little quarter window is ridiculous.

Damn you, Highway 44 and the rock that kicked up and cracked my windshield!
No complaints with my Glass Doctor experience. I called and spoke with who I think was the owner. He assessed the problem (a crack has to be the size of a quarter or smaller to repair and mine most certainly was not, so it was a replacement). They gave me an appointment for the following day.
Glass Doctor comes to you, which is awesome. The driver came to my work and called me when he was 15 minutes away. I came out and met him when he arrived, went back in until he was finished (about 20 mins) and he called me to come out and inspect the final product when he was done.
A plus is that, god forbid, your windshield gets cracked again within one year, they will replace it for free — all that you have to pay is the labor fee. Chips and leakage are free repairs for the life of the windshield.

I needed to get my window replaced so I took my car to the glass doctor on Manchester. good price, good service, fast… I was just disappointed that they left a whole bunch of dirt and dust behind… I mean it was clearly visible but overall im happy with my window

I have a company vehicle that needed front windshield replaced. Try scheduled the appointment for the next day in the afternoon. The next morning they called me and acted as if they couldn’t make the existing appointment and said us there any way we could do any other MORNING, as if the afternoon just wasn’t working for them. So I made the appointment for Saturday Morning. Well Saturday morning I called to get an ETA and they told me they wouldn’t be here until sometime between 2−4pm because I was farthest out and they work from closest to the shop out to farthest. So I wasted my whole Saturday waiting for the guy to come out. Not only that, the cloth where the windshield meets the roof was all torn up and not tight anymore after the work was completed. Very dissatisfied with the whole experience.

I’m not the most pleased with the experience I had with Glass Doctor. I had a rock chip in the center of my windshield that I needed repaired quickly b/​c I was afraid it would spread with the cold weather. I was hesitant to call but I did because I’ve seen them advertised.
First of all, they don’t list prices on their website so when I called to get a quote, I felt pressured to give them my business. They’re actually kinda expensive-​$ 119.00 for a mobile chip repair (they charge more for their mobile service). I will say the mobile repair was able to fit me in the same day that I called. It only was about 2 hours between the time I initially called and when the tech got to me. That was a plus.
When the tech arrived, it took about 20 – 30 minutes for him to finish his job. He was nice and all, but didn’t pay attention at first (he went to the neighbor’s house across the street before he realized he was at the wrong house!)
The work was guaranteed for a year. Supposedly it won’t spread into a bigger crack now that it’s fixed, but cosmetic-​wise, it’s only about 75−80% better. I know that the windshield won’t be good as new once it’s been damaged, but this is visibly noticeable. The chip was about the size of a nickel or a dime before-​now it’s about the size of a pea.
The tech didn’t have a legit receipt for me, he wrote out all the details on a piece of letterhead for my ‘receipt’, then told me if I needed verification to call their office. For a company as big as this one, I was surprised and a bit perplexed they’d be this archaic with their invoicing.
Overall, I won’t be calling them again if I need service of this type. Yes, they are quick but quality may be another issue. There are other places out there much more reasonable for glass repair.

I know you’ve got to be sort of tough to live in this city. But after being mugged and having my car now broken into twice, I am ready to turtle up and bawl like a little girl.
Okay, That’s not totally true. I don’t cry. But this year isn’t starting out well. While parked at work last Friday night, some dirtbag kicked my back window in on Gary, my beloved old Jetta. It sucked double because it was one cold ass ride home and does anyone fix a window on Saturdays?
Well, Glass Doctor does. Well, they were supposed to, anyway. I called them to come to my house on Saturday (YES! they come to YOU!) to fix it. The dispatch center sent a repairman with the wrong window… front, not back. So, Gary had to wait until Monday for a repair. This time they showed up with the right window and fixed him up. Then the repair guy quoted us the wrong price. Again, dispatch messed up their info.
The lesson here? Call the Glass Doctor, he’ll fix your panes – just like the song says. But get a quote and write it down, and stress which window. The repair guys are fast, honest, and do great work.