Hughes Auto Body

dont ever get a uhaul from here, twice I had a reservation for a truck and when I got there they didnt have it, then on top of that the staff were probably the rudest people ive ever met who work in customer service and wouldnt even help me make another reservation. just a bunch of very slimy people

These guys made this so easy and convenient. Got my baby put back together. It was like hitting the Staples easy button.

Seems like these people don’t really want your business. Their website allows me to request a quote but they didn’t get back to me until I personally call them 5x to remind them to give you a quote. Then when they do, they don’t address all the questions in my request.
I’ve provided them the model and make of my car and request a paint job for a fender and a front bumper and they gave me a quote but when I came to the shop it was 40% MORE than the quote. When I asked why it cost more, there was no justification for it. If it’s just a paint job, how can it vary that much when you’ve provided a make, model, and a picture?! Then they start to say that’s why they don’t like to give quotes until they see the car. Well, if they don’t want to give quotes, then they probably shouldn’t have an entire section on how to request an estimate on their website! DUH!

Wish I could give negative stars. Hughes told us there wasn’t anything wrong with our transmission when they did all the other work. We picked up the car on a Sat, and on the following Sat, the transmission died. Turns out our transmission was in fact ruined in the wreck, and Hughes stuck a lemon of a junkyard transmission in our car without telling us. This shop has been one giant disaster of ineptness, lies, and poor customer care. AVOID HUGHES AT ALL COSTS! We will never feel like we can trust our car again because of this place.