Went to this location yesterday for the promotion they were running. Spent 45 minutes in drive-thru to order finally ordered got to the window and was told they were out of doughnuts and it wouldn’t be any for another 2 hours. The girl running the drive-thru was polite about it but it should of been the manger explaining the situation to the customers and wasn’t even offered a rain check or even a drink for that very long wait time. I believe the management staff could use some retraining on how to handle situations like this in the future, However, I don’t believe I will return my local bakery has doughnuts that are just as good and fresh without the long wait times.
Lloyd C.
Rating des Ortes: 2 Saint Louis, MO
I can not give this place more stars on this visit. I am not going to give places a pass on bad service. I went in ordered my donuts and the hot light was on. First her attitude was not the best… she was kind put off with me. Before I left I asked her the hot light was on weren’t I supposed to get a free donut? She said oh well the donuts are not down. I said oh, then she went back and got the donut, but acted as though I shouldn’t have asked for it. Got home and I explicitly told her I wanted raspberry filled and she gave me lemon filled jelly donut. So the service was bad… her attitude was bad and she gave me a mixed up order. There donuts are not the best at $ 1.09 a donut. There are 3 donut places I can stop before driving 14 miles round trip for those.
Saucy G.
Rating des Ortes: 4 Saint Louis, MO
Krispy Kreme… yea so i had a craving and just ordered one of everything. drive thru is super fast. and it was all delicious and hot. but after its hot it breaks apart horribly leading me to believe its pre made and just heated up for ordering, thats cool still yummy
Will G.
Rating des Ortes: 5 Clayton, Saint Louis, MO
Krispy Kreme For Life! Love this place and everyone there is always proffessional and polite. Great donuts and Always Fresh. Owners are hands on and I have personally run into one while picking up a Dozen — Dozen. Great store and organization. Check in for specials during Cardinal season and we need to have them runs some deals for our beloved Blue Notes! #KrispyKreme #StlBlues
Tamia B.
Rating des Ortes: 5 St Ann, Saint Louis, MO
Sugar High!!! Love Krispy Kreme Doughnuts
Bryan M.
Rating des Ortes: 5 Macungie, PA
If you need a street address for your GPS, here it is: 10880 West Florissant Avenue, Saint Louis When Krispy Kreme’s corporate staff almost imploded the enterprise with aggressive accounting that prompted the firm to over-expand, my wife and I became very sad. Fortunately, there are still a couple of stores within an hour of the house(and closer when we head into St Louis). This location is a bit out of the way, but of the half-dozen(assorted) times that I’ve been there to feed my habit, the staff have been awesome! Generally friendly, and attentive. They’ve also been very true to the old pattern of providing a complimentary original glazed donut, most of the time. Also, this location has consistently carried the glazed, crème-filled — not always found at other Krispy Kremes — neither of two of the KC locations carry that one(Overland Park, and Blue Springs?). The location is on the southeast corner of I-270 and W. Florissant. When coming off the freeway, you’ll have to drive past it to the first traffic light to find an opportunity to turn around.
Jim H.
Rating des Ortes: 5 Florissant, MO
So I only went there today because Fredbird was there giving away free St. Louis Cardinals baseball tickets. However, the staff was very friendly and even though there were doughnuts sitting in the display, he gave me fresh hot doughnuts from the assembly line in the back. Also, during the 20 minutes I sat there waiting for the mascot to show up with my tickets, they came around offering free samples twice. I don’t know if this is standard procedure but it was definitely a well received perk. I am 100% sold as this is the finest establishment I have come across when it comes to fine doughnut dinning.