Mackenzie Pointe Animal Hospital

I have nothing but the highest praises for Dr Lux and his staff.
i brought both of my cats in this evening. They seemed to have some sort of parasites invading their fur.
Dr Lux and the nice lady (I so wish i had caught her name) who assisted him were very professional and patient the entire time. Not one but BOTH of my cats opened up a can of woopass on them, especially my male cat who became a super psycho creature from hell! He turned into a DEADLY DANGEROUS DEVIL CAT!!!
I was embarrassed and seriously afraid of my own cats in that room! I apologized for my cats’ behavior, but both Dr Lux and his assistant made me feel as though it was an everyday thing that they were used to. I just KNOW that this had to be a nightmare for both of them. Ugh.
Through all of this, Dr Lux patiently explained the next steps I needed to take in following through with tapeworm treatment, and i didnt feel forced to accept any suggestions he made regarding the well being of my cats. They adjusted my bill because there were a couple of things i didnt have done and just couldnt afford today.
I am now left with two bratty embarrassing unappreciative cats who will be completely fine in a few months once the tapeworms have cleared up, but dang that was a trip! As soon as we got home, you’d think nothing at all had happened. They immediately morphed back into my sweet little kitties, imagine that!
Thank you, Dr Lux, and your «lovely assistant» (haha) for being so kind, professional and caring with me and my ‘kids’ this evening. I am extremely grateful. :)
~AJ

Several years ago, one of my cats got sick. After many frustrating, expensive and ultimately fruitless experiences with the St. Louis Cat Clinic, we found Dr. Lux. Using their test results coupled with what he could observe, he came up with a theory of what was wrong with my cat.
A new blood test confirmed it. He was able to diagnose in ONE visit what the cat clinic couldn’t do in 5+.
My cat’s condition required daily medication. Cats and pills don’t really mix so I was highly relieved when he said that Lindenwood drug could make it into a topical compound. I cannot tell you how much better that made our experience!
Under Dr. Lux’s care, a cat who was near death bounced back and had four good years. When her health failed for good, he was great about communicating our options and respecting our decisions when we decided to stop additional interventions.
From the call to make my cat’s final appointment to the day I brought her in to be put down, the sympathy from the staff was very genuine. I honestly could not have asked for that experience to have been handled any better than it was. These guys are a genuine class act!
Aside from that, this place offers a lot of convenient appointment times and we never really had to spend much time in the waiting room. Not that it’s a horrible thing to do. They have two super chill office cats who love to socialize.