Midas

Update…
I had the general manager reach out to me via phone call this morning. I was very impressed with his level on professionalism. He explained numerous times how sorry Midas was and wanted to keep me as a customer. He is going to save me over $ 200 on the mishap we had last week. I appreciate Midas reaching out to me so quickly and will be giving them my business in the future. I am very satisfied with their timely response.

It has been two hours to get my oil changed alone. They say it’ll be another 45 minutes to get my brake pads replaced. I didn’t make an appointment but have never had to for a simple oil change. Friendly staff. Slowest service I’ve ever experienced for an oil change. Will not be returning.

Much better experience the second time around. The employees were so kind and very helpful. They gave me exactly what I needed and they have an awesome coupon on their website. 19.99 for oil change plus a few other things (I.e.: tire rotation). Anyway, I’m glad I gave them another chance!

Had an amazing experience yesterday at Midas. I was shopping around looking for rear brakes and rotors. I started the day with an estimate of $ 446. When I got to Midas I was greeted by Paul and the receptionist (I can’t remember her name but she was very friendly). Paul made my experience a memorable one. He was knowledgeable and attentive. He came back with an estimate in no time and beat every other competitors price in town $ 250 and I had a coupon for $ 20 off. What a deal! As I was leaving Paul told me he was the new manager. He definitely made my experience pleasant. Does that ever happened at a garage? It did yesterday. I will definitely be coming back when my car needs more maintenance.

BEST experience I have EVER had with a car mechanic! Apparently a new manager recently transfered to this location (Paul) and he is amazing, treated me like a family member. Had done some work on my own and had some issues with sheared bolts and reassembly of the parts I worked on. They had me in and out without any issues extremely fast and at an unbelievable price. I had to go back a day or two later for a separate issue i could not solve with a misfire, they found the issue fast and didn’t even charge me for the quick fix, unheard of! They even called me later in the day to make sure the car was still fine. Contrary to my review I normally don’t use hyperbole when giving an explanation but in this case I truly mean everything I have said, I was and am completely impressed. If you have strayed from this location in the past I sincerely recommend returning you won’t be disappointed. Thanks again Paul and everyone else at Midas-​would give more stars if we could!!!

I’d prefer a rating lower than one star, frankly; I begrudgingly give one because that’s the lowest option.
We trusted our cars to this shop for the better part of five years. The ladies in the office were (and still are, I have to assume) friendly and helpful, and we always felt that we were taken care of, our cars were in great hands, and we weren’t ever charged for more than was absolutely necessary. This all changed a few months ago. A year and a half ago, a new compressor was put in my husband’s car. This didn’t seem to fix the AC, oddly, but it did get the car safely running again, so we proceeded as normal.
About four months ago, we took the car in for its safety and emissions inspection. After dropping another $ 550 on the car, it passed inspection… but, by the way, it would probably be a good idea to replace both the coolant tank and the oil pan soon, as they looked like they could be leaking, and that would only be another $ 600 or so!
Neither my husband nor I are mechanics. Not in the least. We are completely at the mercy of those who are. However, it turned out that neither the oil pan nor the coolant tank were leaking at all. A quick inspection and a little googling taught us that the oil filter hadn’t been tightened properly after the last oil change. My husband tightened it by hand, and the car stopped leaking oil completely. The coolant tank’s cap lost a rubber sealing ring. A $ 4 Amazon purchase of a new cap stopped the leak completely… but we could’ve always paid Midas $ 600 or so to do that for us, I suppose.
In April, not two months after the non-​leaking tanks were «fixed,» the compressor went out again, snapping the serpentine belt and rendering my husband’s car useless once again. Midas was so sorry, but the 12-​month warranty had already expired, but they’d be perfectly happy to replace it for us again if we wanted to tow the car in! Maybe the AC would actually get fixed this time, too! Bonus!
Actually, guys, if it’s cool with you, I’ll just set a stack of money on fire in my back yard. That would probably be as effective as getting the same problem «fixed» again, along with whatever else was found to be wrong. Upon the recommendation of several friends, we went to a trusted local mechanic — not a chain with quotas to meet and high turnover. The compressor did need to be replaced again, and we were informed that the serpentine belt Midas put on was brittle and of general poor quality… not to mention the AC never worked again, anyway.
I’m disappointed in this shop. I genuinely liked the women in the front office, and they always made me feel welcome and never made me feel like a stupid girl who knew nothing about cars (even though I know virtually nothing about cars). I’m disappointed that this changed, and I’m frustrated that we can’t trust them any longer. I’m grateful we found a local non-​chain mechanic to trust our vehicles to now, and I wish we’d done so sooner. You had our business for a long time, Midas; you lost it along with our trust. Shame on us for letting it go that long.

We had a vehicle that started to misfire on a beautiful Sunday afternoon. Being car idiots, we took the advice of the girl at Autozone and took our car to Midas. What a mistake. First off they convinced us that changing the oil might help which made no sense to me, even being a car idiot. Then, we got a call that informed us there was an oil leak. They convinced us to fix that and again, car idiot senses were tingling and this didn’t make sense but I let it happen. Well, this did not fix the issue. So, they tell us it could just need a tune up, OR it could need a $ 2500 repair… which on a 2005 auto, might as well be a new auto. Fortunately, one of us works for a place that has it’s own truck depot. We had the guys look at the car only to tell us it just needed some new spark plugs.
So, after a tune up, the car ran wonderfully. There was no need to get a $ 2500 fix, nor to start shopping for a new car, nor did it even need an oil change. The oil leak also had absolutely nothing to do with the car misfiring. And these guys are supposed to be «certified?»
Just days later we notice the car is still leaking oil. Then we notice there is something hanging in the wheel well. Well, we take it back to the guys that we work with and find out that the leak wasn’t fixed. Silicon was used and silicone needs some time to dry before you dump oil all over it. Then we find out that the piece hanging was the panel that protects your oil filter. They simply didn’t put the plastic screws back in to secure it. It was like once they found out we weren’t going to spend a fortune trying to figure out the original misfiring, they just slapped a bandaid on the car and sent us on our way. So, we took it back to the guys we work with and they fixed the issue for free. This could have been a $ 70 fix that ended up costing almost $ 400 because of the unnecessary repairs Midas did in true auto shop form. Get the car idiot to give you as much money as you can before you actually fix the problem. Well, my days of being a car idiot are over. I will never go to a Midas again.
I beg you, please avoid this shop at all costs.

I’m not really sure what happened, but I left Midas with a car in worse condition than I came in with. Chain mechanics are bad news, don’t do it!

Midas is close to my house and I was overdue on my oil change so I thought I would stop by. They were busy so I made an appointment to come back the next day at 9am. When I went back, my oil change took an hour and a half. I started complaining because I needed to get to work and found out the reason it was taking so long was because they didn’t have the right air filter for my car; they were waiting for someone to bring one over. I would have liked to know this because I would have absolutely said, forget the air filter and I would be off to work.
If they were faster, I would go back because of how close it is to my house and the synthetic oil change was $ 51 which seemed fairly reasonable.

I am new the to the area and so I had no idea where a good place would be to get my oil changed. I saw a banner advertising a 19.99 oil change and tire rotation and went in to see if they had room to fit me in. I am used to oil change places where everyone is a walk-​in. But MIdas seems to work based on appointments. They said they could fit me in in 15 minutes, but in reality the total time I was at Midas was an hour and half.
The place is not very warm and welcoming but more of a garage feel, even in the waiting room.
They do a lot of checks on your car to see if there is anything else you need (battery, tires balanced, etc.) and they refill your wiper fluid. The do not vacuum your car or wipe your windows like some other places do.
Unilocal describes a two star rating as «Meh. I’ve experienced better.» And that is exactly true about Midas. I can only judge them on the oil change. And I prefer the quick service of other places.

This place is a train wreck. They tell you one thing and do another. They are not trust worthy. I went in got an oil change and tire rotation. I had a small leak which they said they fixed yet my low tire pressure light will not go off. I called back and they told me to bring it back in and we would go from there and hung up on me. They said the sensor is probably bad, which was working perfectly fine when I brought it in. These people are not trust worthy. Stay away from this place.

I will never be going here again.
1. Ran diagnostics I didn’t ask for.
2. Reserviced my air-​conditioner for a whopping $ 280, and then told me it would probably stop working in a day or two and I would have to come back in a week to get it checked out. (The receptionist couldn’t give me much information on this as she was what I would consider extremely clueless.)
3. Wouldn’t redeem my coupons for the amount listed on them.
Fail, Midas, fail.