Steak ‘n Shake

I always love going to Steak N’ Shake when I come to St. Louis. I love their fries and shakes and especially their hamburgers. I’m never disappointed! There’s always good service and the people are always nice.

Not a bad place. The family enjoys it. The food normally takes awhile to get though.

Worse service EVER waited 20 min. to be seated so I just left and walked to Waffle House.

I understand that this is supposed to be fast food but there is nothing fast about it. The service at this location is horrible. This is the 3^rd time in a row that the service has been horrible. We used to come here often I think they have gotten my last dollar. Won’t be back.

Ehh–
Its Steak n’ Shake— what really is there more to say?
My 5 year old son had chosen Steak N Shake for his dinner of choice since I was going to be dragging him around Walmart for a few items.
We walked in and were immediately seated–
My son was given a «toy» and the waitress gave him a couple extra things of stickers.
Our waitress was very attentive, and nice, and even though it took a while for his banana shake to come out– everything was very good… and our total bill was under $ 10—
We cant even go to McDonalds without our bill being under $ 10–
I just ordered a simple double cheeseburger with fries and he ordered the mini corndogs with applesauce.
She had brought the applesauce out first since his shake hadnt come out– and for that I was appreciative–
she also brought him a to-​go cup for his shake—
I dont know, i really dont like to write reviews on places like this– but my experience was
enjoyable– and thought i would share :)
I always appreciate good service, and good food of course!

I’ve always loved Steak ‘n Shake however the past year I feel that the chain has gone downhill. I walked into this Steak ‘n Shake (my 7 year old & I) with the idea it would be different since it had good reviews. It took about 5 minutes to be seated, not a big deal. The waitress was very prompt to take our order. However it took about 10 minutes to receive our drinks after that point, it took 25 minutes to receive our food, the manager finally brought our food and the order was wrong. My daughters shake must have been made when she made the drinks, it was melted, even the whipped cream was melted by time it got to us. I ordered a chicken melt with cheese fries, I received beef & no cheese. The fries were cold & stale. And to top it off, the waitress didn’t come to check on us since we ordered. She was attending other customers but not us. I wanted to just get up & walk out but after a long day of work I just wanted to eat! And as bad as I didn’t want to leave a tip, I left $ 1.00 only because my mother is in the restaurant business and I would’ve felt bad. I’m really disappointed in the Steak ‘n Shake chain.

The best Steak N Shake location in the midwest, and that is saying a lot. Most locations have the worst people who have customer service skills. Orders are entered and served incorrectly and most waitresses were not that attentive.
Not at this location. From the moment we stepped in, the place was packed with people and it didn’t tqke that long for us to be seated. The waitress gave us refills of our drinks and was very attentive to our needs.

I’m not a huge fan of Steak n Shake but when you need a good dessert this is the place to go.
We went after a Blues game, which is what we tend to do here since they are open all night and got some shakes to celebrate the win.
Very yummy!
We have this location and another close to us and we choose this one because its cleaner, bigger and the service is better.

Service is good, prices are fair, and when I treat five people we all leave happy. Even me, and I’m cheap.

we do go to this steak and shake alot. the service is usually friendly. a bit slow though. this is one of the better steak and shakes in the area. i think more people need to try breakfast here. the strawberry pancakes are hot and fluffy. eggs can be greasy though. one of the few place that have coke zero. the only coke product i will drink.