Tiny Bubbles Laundromat

I’ve been coming infrequently the past few months, pretty much only because they accept credit card and are generally clean. They’ve improved over time, but they still have a long way to go. The staff I’ve met are generally friendly, but the videos they play on the TV’s are overpoweringly loud. The detergent and softeners they use are pretty weak. I always just add my own to the machine, which I highly, otherwise my clothes don’t smell clean. I like that they have free Wi-​Fi, coffee, and today they even have a popcorn machine.
The WORST part is the smell. The place looks clean, but smells like sewage. Not overpoweringly, but it’s definitely sewage or at least long standing water. It always smells like that.

I haven’t visited this laundromat but have heard good things about it from someone who lives there.
HOWEVER — they don’t answer their phone. Ever. Daytime. Night-​time.
I have questions. And I don’t live in St Louis so obviously can’t stop by. But I shouldn’t have to stop by. This is a business. Answer your phone, for crying out loud! Or provide an email address.
And it’s a canned Sprint voice message. No mention of Tiny Bubbles. For a business that appears to have some enlightened ideas this seems like a big oversight.