Bay Area Taxi Service

I called them up for a delivery. They quoted the delivery at $ 12.50. I paid for the items then called back the taxi company to pick it up. They then told me it was $ 20. I complained about the bait and switch but no deal was possible, that was the best they could do. So the taxi comes they did arrive quickly but the taxi driver tells me it’s 23.50 and I give her 25 and then she tells me she has no change. I will never call them again, you decide if it’s worth it for you.

I needed a taxi to the airport super early in the morning. Our driver, Keith, was a few minutes early, got us to the airport on time, and super friendly. Having to depend on DC taxis for a few years which are unreliable and don’t show up half the time, it was nice to have a reliable service. I will definitely be using this taxi service when I come back.

Called to schedule an appointment for pick up. Operator should be aware that clients traveling into the area could be unaware on travel times and should have patience to help them especially when an airline is involved. Shame.

Driver was nice. Yet…
I had to use my own GPS to help him find my friend’s house.
And OMG… The taxi REEKED of cigarettes.
As a non-​smoker, it was repulsive & hard to breathe.
Won’t use them again, unfortunately.

Came to St Pete Beach on vacation with a party of 6. Called Bats for a van and we meet a driver named Chris. Chris gave us his direct number and took care of us throughout the evening.
It was a pleasure Chris!

We are visiting St Pete Beach for our nieces wedding. We did not want to have to drive to Sunken Gardens and not be able to have a drink. We had been told that taxi service in St. Pete was sparse and poorly run. We decided to give it a try any way. We were pleasantly surprised. We called BATS at 4:30 and our cab arrived in less than 15 minutes. Our driver was very polite and his cab was clean.
We called at 9:30 for a return cab and one arrived in less than 10 minutes. Again very nice driver and clean cab. Sparse Service, NOT! Bad Service, NOT.

Professional, fast, friendly, and clean! I really enjoyed the cab service and my driver was so friendly which made my ride enjoyable. I would recommend anyone to use them if you’re in the area!

If I could I would give no stars. I used bats for the first time today. All I have to say Is wow. And not wow in a good way. Taxi #31 picked me up at target on park and Tyrone. Cab was clean. He got their in good time. The problem was the driver was cussing. It was like every other word was cussing. Then someone honked at him. And he started yelling out the window and cussing. I don’t know if that is against your policy. But as a passenger I was kinda nervous riding with him. And some of his driving was questionable. One point he came with what seemed inches from rear ending another car. My suggestion call United taxi. They are busy but they are worth the wait in my mind. The driver at United are 10 times friendlier and drive a lot better. Never ever ever using United again.

They are relatively quick in arriving, but I’ve had a couple instances where the drivers made it clear that I wasn’t a priority. They’ve lied to me about how long they’re going to take; one girl even turned around ¼ mile away from my house with me in the car because she then realized that I wasn’t her fare, it was someone else in my building. The cars have always been clean, I guess.

Very responsive. Needed a cab when my car wouldn’t start and had to get to the airport! Clean, courteous, and safe! Nice drivers, no smoking a HUGE plus!!!

If I could give this company negative stars I would. Both drivers that I encountered (cab 18 and cab 28) were absolutely TERRIBLE. They were both extremely rude. The driver in cab 18 was so bad that we didn’t even get in it. Then he got so angry that he almost hit a child and an associate of the Vinoy when he sped off the property. And when we finally got in a car it was dirty and gross. Update your cars and train your staff on proper customer service.

BATS Taxi used to be a good service, but they have really gone downhill. The last several times we have ordered a taxi from BATS it has been over an hour before they arrived. I don’t know whether they don’t have enough drivers or a big enough fleet, or poor management. Regardless, they have received our last call.

This is the way to run a cab company. You can easily reserve a ride from their webpage. You must use the town car service from Tampa Intl, but can save money by having the regular taxi take you to the airport.
Friendly drivers, clean cars, speedy service, and mobile reservations. This is how you run a modern cab company!

I arranged service from downtown St Pete to Tampa international and while the driver was on time, the vehicle had a very strong cigarette smoke odor. It was gross (I could handle a faint odor, but this was over the top). Then, on my return to Tampa international, I arranged a ride home with a town car. With this service the driver is suppose to meet you in the baggage area. No one showed and when I called the dispatcher I was told the driver had problems and would be late. I told the dispatcher to cancel the service and that I would arrange an alternative. Later I received a text from the driver scolding me for not waiting and accusing me of «wasting his gas», I won’t use BATS in the future.

We used Bats multiple times when we were in St. Pete’s for the weekend, and they definitely met our needs. They were reliable and in all cases picked us up rather quickly. Our driver to the airport was especially friendly and chatty.

Gotta love a taxi service that has the acronym «BATS» and the logo has a little bat on it. The car was clean, came exactly when we asked for it and our driver was very chatty and helpful. He even waited for us after we arrived at (what we thought) was our destination, and thank goodness he did, since we had the address wrong and the actual place was another ½ mile further down the road! I dont think he was even going to charge us for that extra time either, but we paid him anyway. Cool company!