Baxter’s K-9 Complex

We have been taking our boxer to Baxter’s for several years now. We LOVE them! Marley always gets excited when we pull up to Baxter’s and comes home exhausted from all the play time with other dogs. We generally take her for doggie day care once every few weeks, but we have boarded her here as well. Marley used to be skeptical about other dogs and didn’t always «play nice». After all the time that she’s spent at Baxter’s, she’s really developed her socialization skills with other dogs.
The staff at Baxter’s is always friendly and welcoming. I’m always amazed that no matter who is working the front desk, they know Marley by name. These folks see A LOT of dogs every week, so it means a lot that they take the time to get to know each one. It’s a good feeling to know that your dog is in good hands at Baxter’s!

Wish I could give this place zero stars. We boarded our dog here for 5 days. We drove 45 minutes to get here, because we wanted her to have playtime and were happy about the «dog park.» I use quotations because it’s pretty pathetic.
When we picked her up, the girl working (the only one there, and she was sitting behind the counter, NOT watching the dogs) said our puppy had «gotten excited and was starting to get a little hoarse when she barked.» Apparently by hoarse, she meant she had kennel cough (yes, she has been vaccinated). Gee, thanks for the honesty. She also had pink eye AND a rash on her inner thigh, both were not there when we left. Overpaid for the stay and now we have to pay for a vet visit. Seems like they really don’t give a hoot about the dogs there. Thanks for nothing.
UPDATE: Her vet visit cost as much as a 5 day stay at this place. Needless to say, our pup won’t be back.

I bring my 2 very rowdy dogs here about twice a week so they don’t drive me crazy. They get so excited when we get out of the car and can’t wait to get inside and play. When they come home, they sleep all night and the next day because they are so worn out. It’s a great solution for those of us who don’t have a fenced in yard, or are uneasy about leaving the dog (s) home alone for a long time. I know they will be well cared for when I leave them in the morning.
The staff is friendly and helpful. They sell some dog supplies but are more focused on the dogs than sales. The dog evaluation consists of a test with your dog and another dog, just to be sure your dog isn’t aggressive. It took them 5 minutes to do the evaluations on both my dogs — not a big deal. The screening process makes me feel better about leaving my dogs.
I highly recommend this business.

In St. Louis for the weekend. It was raining and dogs weren’t at the public dog park. So, I found an indoor dog park. Unfortunately it was Sunday. On Sundays, they don’t have a trainer to evaluate the dog so, I wasted a drive out to the suburbs for nothing. I don’t see how you can have dogs in the place, but not have anyone who can evaluate them.
I never understand businesses turning away customers.