Irene’s Florist

Ordered flowers for my mother’s birthday a week in advance. Chose Irene’s based on the good Unilocal reviews and the fact that they are located close to where Mom lives.
Called Mom late in the day on her birthday (around 4PM) and was distressed that the arrangement I had ordered for her had not yet been delivered. Called Irene’s and was told the owner would be back soon.
Sure enough, the owner called me a half hour later, apologized profusely, and sent a dozen red roses over to Mom immediately while tracking down the arrangement I had originally ordered.
The roses were delivered promptly, and the original arrangement followed within minutes. While I was not happy about having to follow up on this, I was pleased at the way it was handled. And the flowers (both sets) were very nice.
Bottom line, they screwed up, but then took care of it. What more can you ask from a merchant? We are all human after all…

I was very dissatisfied with an order I placed for my mother’s birthday for the teleflora FTD Purple Pop bouquet. It was a sad arrangement of simple and cheap carnations and weird greenish roses that were supposed to be lavender. I contacted them via email since their website says they can be contacted that way, but the person who answered did not understand me and suggested I call instead. I am in a different time zone and work night shift so it is tough to call during their working hours. I regret using them and would not recommend to anyone.

I have been using this florist for well over 10 years, and I’ll tell you why. My husband is in the Army and we have lived all over the world, but our two moms live in St. Pete. I’ve used several florists and the quality of the arrangement and the flowers, and the reliability of the delivery led me to get away from the «Telaflora» sites and go directly to the florists for my orders. I found Irene’s before web ordering was as popular as it is now, and I used to call them from Germany to place my orders. The quality of work is excellent, they are completely reliable, and I just now got a call from the delivery man to let me know he delivered flowers to my 96 year old mother in law, but she didn’t answer the door and so he left them on the porch. You don’t get caring service like that often anymore. I give my highest recommendation to Irene’s florist — the best florist in Pinellas County!

I purchased some flowers online via Irene’s website for my great aunt’s 90^th birthday. I saw a photo of the flowers and they exceeded my expectations. My aunt really liked them, too. The price was also better compared with other online flower delivery services. I’ll definitely be shopping with Irene’s again for future flower delivery in the St. Petersburg area.