Suncoast Schools Federal Credit Union

This place is so slow. I’ve been here for 30 minutes and not because there is a line, because one of the tellers didn’t know how to issue a wire, which can only be done at a branch. I ran out of things to do on my phone so I decided to write this review. The tellers are nice, almost too nice. They strike up conversations that don’t pertain to the issue at hand and act like there is nobody waiting. Their process of setting up new accounts needs to be vastly improved. It literally takes them 45 minutes. I know this because I went through this process and could hear all the frustrated sighs behind me. It’s now been 45 minutes… still waiting.

It’s a tiny branch… but they can handle anything I’ve ever needed them to do. ATM right outside, you need to be buzzed in to enter the branch during business hours, and we’ve never had a problem with parking. Account holder since 1996!

Terrible Terrible Branch. I just moved from Ohio to Florida paradise and opened a account with Suncoast after Using several Friendly Credit Unions in Ohio. But Suncoast Is NOTHING LIKE my past friendly Credit unions. Suncoast is a Terrible Credit Union. Always some issue. LONG waits and they even lost my CASH deposit once while I was in person. Thumbs Down Suncoast.

We had mistakenly been short paying our car loan by a whopping $ 1.83 per month… Totally our fault. BUT, instead of calling all of our contact numbers or sending us a letter, SSFCU reports this to the credit bureaus and dings my wife’s and my credit by 100 points. When called about this, they said «not our fault». I will be ending my relationship as soon as I can, and I will go with a credit union that care enough to call/​mail about things like this before killing my credit. A little human touch vs. automated calling would have solved this. All for $ 1.83/month…nice customer service!

Suncoast school credit union is a little small bank. Had try to apply for a use car loan there but came out no approval. It’s only $ 11 000 for a pick up truck. I really like the f150 or Lincoln Mark LT though. So …