Arrow Exterminators

So disappointed in these folks. They came out to visit my elderly M-​I-​L at her request. While they didn’t find any evidence of termites or carpenter ants, they did sell her a $ 425 package for that plus a $ 300 package for fire ant control. Then, they came back three months later to collect another $ 160 for «follow-​up service. When I called to discuss, I was told that the individual who actually delivered these services has moved on to another territory. I realize they have a product to sell and I’m sure that if you are in fact afflicted with termites and fire ants that their product is good, but it’s truly unfortunate that they couldn’t have been a little more ethical and honest with a 74 yo lady.

I had Arrow come and spray not once but twice for bedbugs. The paperwork they gave me made it sound like there was 3 – 6 months sprays to warranty no return of the bugs. Well after the first initial spray the mattress cover was torn and with the door open the spray pushed the bugs out of the only room they were in before arrow treated our bedroom. The next day they did bring the whole cover but still too late. Then 14 – 21 days later was the ‘re spray in which they even said there was still bugs in our bedroom. They said give it another 5 days til all bugs died, well then about another week and we saw more and called the office and emailed the supervisor and they never returned my call. Then another week went by and we found a dozen or so still in the side of our bed, we killed them all and called again and their response was they were only guarantted 30 days from the very first spray!!! But they would come LOOK not treat for another $ 250!!! ! After I already 100s on the first two sprays!!! And now they have spread to one of my boys rooms, we are just hoping we killed all the eggs, we will never go to arrow for any pest treatments again!!!