Advanced Spine and Pain

Completely and utterly incompetent. I visited their Fairfax office in June. I had new insurance and they took down the new insurance.
The woman at the front desk never entered in the new info. They keep sending me bills, yet do not answer my phone calls or emails. My insurance company spent 5 months trying to get in touch with someone at their billing office, and no one ever returned their calls. I have proof from my insurance carrier that they’ve never been billed by this office.
Now ASAP is threatening to send me to collection. As a disabled veteran, I don’t need this. I don’t need to be spending months trying to get in contact with someone ANYONE at this office to properly bill my insurance. I just want someone to answer my phone calls and emails so I can find out if they will ever bill the proper insurance, yet they can’t even do that.
I will never ever step foot in this business as long as I live.

I visited the Woodbridge office. Dr. Raley is amazing. He is very understanding. He spends time with you does not get in a rush. I was the last patient of the day. He went out of his way for me. I will continue going to him and recommend this doctor to everyone.