Winning Image Salon and Day Spa

I went to treat myself and it was a good experience. It was slightly costly but my hair came out really nice. It was my first time there and did not realize how big it is. I got compliments at the store after my hair was cut and styled. Many people asked me where I got my hair cut and how nice it looked. Faye was very nice.
Yes it was nice until I got home and spent 100 $ on hair color. She did not color the back of my hair. It was still white. She did not color my bang well part of it was white and had to buy my own color to fix it. Then when I looked after a shower my back hair was white. So much for professional. Next time I will color myself and save my money on dinner for my family.

Wonderful experience, very professional and great massages!

I’ve only been here for the facials. If you need an esthetician, schedule your appointment with Delfina, and you won’t be disappointed. I’ve been going to Delfina for years, and through getting to know her, I know that this is her passion. She went to school and has a degree for doing this, so she knows all the proper and sanitary procedures for conducting facials. Beware of some places who hire estheticians without proper schooling. Delfina will take good care of you.

Great for a massage! Been there a few times and it’s amazing! Had my nails done twice here. Both times it chipped within a day and one time was painful. DO NOT GO HERE FOR HAIR! My blonde was orange. Like just completely orange. Everyone was staring at me when i was leaving. Also a wanted a cute choppy cut another time (i had a gift certificate so i gave them another chance) she gave me a mullet. I don’t believe all the stylists are like this but not really worth taking a chance.

Two months have gone by, and I am 100% happy with my stylist (Cara Rose) and my cut. I try to come in every 2 weeks for «maintenance», and have always left with a great cut, which includes an amazing shampoo and my hair styled. Today I came in with several ideas on a new style/​cut I wanted, and Cara was very knowledgeable about what would and would not work with my hair type, and I appreciated her honesty versus someone just cutting your hair the way you asked and ending up with a unflattering style. I went with her idea, and BAM, left with another great cut and style. If your boyfriend/​significant other has a special occasion coming up, you really need to take him to see Cara, she will have him looking awesome! Oh, and she does my wife’s hair as well (color and cut), and she looks amazing afterwards! (I didn’t think you could improve on perfection, but somehow Cara finds a way).

I went in yesterday and had my hair colored and cut by Regina and love it! She did an amazing job! She’s great with color, I definitely recommend her. She did an ombré on my hair and the color fades in perfectly. I’ll be coming to see Regina for my future hair services.

I recently had my hair cut, highlighted and styled by RAE at Winning Image. This was my first time there. I was so pleased with my experience. Rae was so sweet. She listened to what I was saying and executed it perfectly. I will definitely be back :)
I’ve updated this review to include Heather, who is on the day spa side of the salon. I had a 1 hour Swedish massage with her today. She was so nice & personable and her massage was absolutely wonderful. Highly recommend seeing Heather at your next visit!

I absolutely LOVE this salon. Megan is by far the best stylist I could ask for. I’ve been going to her for almost 10 years now and trust her judgment completely. Her knowledge and passion is undeniable. The employees definitely know there stuff. LOVE LOVE LOVE.

I really like this salon. They have separate space for color and processing then the cutting. I love the washing station! It’s a European wash so they are like lounge chairs with sinks in the back so no armpits over ur face. And it’s totally relaxing. All the stylists get along so u feel comfortable. People are really nice and they do an amazing job. I’ve been told any of the stylists will do a great job. I’ve always seen Samantha and she’s awesome. She also styled (cut and highlighted a bit) my 11yo daughters hair. She loved it too. Highly recommend. Great location too!!!

Disappointing — they seem to over book and try to handle to many clients at one time, the staff is unorganized and rushed you around. These factors are from lack of leadership. After speaking with the owner via email it was confirmed. When I voiced my concerns about my 1^st and only experience, after spend over $ 300, he was very unsympathetic. Not going back — good thing they don’t offer anything special.

I already left a raving review for Ann, who works on the hair side of the salon.
This review is for the spa side– and they are fabulous!
My fiancée and I each got a one hour deep tissue massage with Christine today, and she is simply the best, but we already knew that, as we used to go to her when she was at Massage Matters. I have old neck and back injuries from car accidents, and Christine is the only person I will trust– she is so skilled.
I also got a one hour spa facial with Delfina, and although I’ve never been to her before, I will be back again and again! She was really, really good– the extractions were done properly (super focused on cleanliness and sanitizing everything), and her touch was firm when it needed to be, soothing when it needed to be.
Overall, I am so happy to have found three wonderfully talented people under the same roof, and I love that I don’t need to go to multiple places for all of these services.

Great hair cut by Faye! Can’t wait to come back for highlights!
Basic shampoo, cut, and blow dry. 45.00. In and out in 30min. Faye was super nice and helpful.

HORRIBLE!!! ‘J.P.’ butchered my hair and 4 months later I’m still so upset with what I look like! I started crying when she showed me the back of my hair and the owner came to try to fix it but only made it worse by feathering it and I looked like a boy. I cannot believe I paid for it. I’ve since showed the same picture (of what I wanted and showed ‘J.P.’) to another stylist, and a picture of my hair now and she says I still have to let it grow to get it to look like the picture. Really?! Just proves how horrible the cut was!!! AWEFUL. She argued with me and acted like it was my fault. SHE DID NOT CUT IT AT ALL LIKE I ASKED! I had such beautiful long blonde hair and wanted a cute bob. I cannot express how depressed this experience has made me.

I have been to Winning Image before and have had good haircuts in the past, however; today was disappointing. My hairdresser was courteous and friendly, but when I left I had one chunk of hair that was hanging down my back. There was an attempt to layer my hair but it was just not working. I feel like the establishment has gone slightly down hill and hope no others have similar experiences.

I came to this salon last year looking to get a shellac manicure. Well, Let the disappointment begin! The nail technician who bragged about holding her cosmetology license for 20 years should have it taken away from her!
She did such a horrible job on my nails that I had her remove the shellac right there on the spot! She did a horrible job filing my nails «Square/​Square» she left so much excess gel around the edges of my nails (and if you know gel/​shellac then you know you have to wipe up the residue IMMEDIATELY or else it will stay until your next visit to the salon). I would NEVER go back for a gel manicure again!
The upside to this place HOWEVER, is that I brought my mom a Swedish massage gift card PRIOR to my visit and she LOVED it! I guess Massages is their speciality bc NAILS are NOT!

This salon has an upscale feel and very personable staff. I have been a customer for four years; took me a year to find the right stylist, but now i wouldn’t go anywhere else. Gail is great, remembers my style and always provides a great conversation.
The salon also offers massages and other services. Having had a massage there i would recommend it, the spa side of the salon is well decorated, quite and relaxing.
Only negative is the front desk staff seem to get overwhelmed easily, especially if your calling on the phone. I appreciate they are taking care of the actual person standing in front of them, but being put on hold for minutes at a time can be frustrating when your simply trying to set an appointment.

My review is based strictly on my 2 different nail appts with the nail technician, Tommy Tran. I made both appts in advance but had no choice in technicians on both occasions He did my acrylic refills. The first time he complained aloud about his schedule. He made me feel badly about it, but I did not set this appt time, the receptionist did. Then Tommy complained about a low tip. He mumbled and grumbled for the first half of the appt.; I just listened, uncomfortably.
Months after that appt. I had no choice but to schedule another one with Tommy. I dreaded sitting there with his complaining… and then leaving there feeling miserable. During this appt he kept telling me… rather, nagging me, that I needed to have my acrylic nails removed and a full set redone today. I had just had that service done a short time ago. What was he talking about?! I got the impression he just wanted to increase the dollar amount on my bill, and thus, getting a larger tip. That was it… no more appts with Tommy. I go elsewhere now for my nails. Please note, I have only good impressions about the rest of the salon… although, I did hear some personal drama/​gossip between the staff, and private socializing going on in front and back of the salon. Guess that’s expected when you have bunch of hens in the hen house… and Tommy.

I used to come to Winning Image when I was in high school and was happy with it, and 10 years later, I decided to give it a shot again. A good friend of mine recommended I have Tera Pellien do my hair, and I couldn’t be happier. I have almost black hair and last summer decided to go very light. Needless to say, my hair is still recovering from the damage. I have been growing out my hair and knew I’d need a little length taken off to make sure I can continue to grow it out… but healthier. Tera took everything I mentioned into consideration and gave me an awesome haircut that worked for me. I was hoping to only have 1″ taken off, but since I want healthy hair, I let her take the 2″ off that was necessary. Hell, it’ll grow back and I don’t lack self confidence to cry about losing an extra inch to my hair. I love the new cut and it’s going to continue to grow out great!!!

I gave this salon a few chances to wow me. Unfortunately, the first time, despite having pictures of the color I wanted, the stylist failed to create the color effect I asked for (it wasn’t even remotely close) and managed to DAMAGE MY HAIR drastically. I work so hard to keep my hair healthy… careful to never heat style unnecessarily and never use a straightener… so I was pretty heartbroken at the amount of damage caused AND the fact that I walked away with huge chunks of white blonde hair when I had asked for subtle honey-​hued ombré tips.
So I went back the very next day and expressed my disappointment. being that I had several interviews coming up and my hair screamed the wrong image at this point… and the owner and several staff members seemed very concerned… the owner ultimately corrected my hair… but it was still in no way what I had gone in for originally… it was actually very close to what I originally had when I came in with… except now I was out $ 102 and wishing I had never even found this salon.
A few weeks later, after trying to nurse my damaged ends back to health with deep conditioning treatments and morrocan oil… I gave up and decided that my nasty, straw-​like fried, damaged ends HAD to be CUT OFF. I resolved that I would just select a haircut that I loved, get my haircut, and try to «own it,» despite the fact that I have taken supplements for years to try and get my hair to grow out… and do everything I can to avoid damage. So I selected a style that was a bit longer in the front, a «pencil cut» I think it’s called… but it allowed me to rock a sexy style and take most of the damage out of the back.
However, even after showing the stylist what I wanted, and explaining that my goal was to cut out most of the damage, she basically just trimmed my hair from it’s original length and left me with the exact same style, most of my damage still intact. Not to mention the fact that she blow-​dried it to a frizzball.
I couldn’t contain my discontent any longer. I got to the front desk and was told it would be $ 44 for this complete disregard of my wishes. So after arguing with the lady at the front desk for a few moments trying to convince myself to just pay it and go on about life… she got the owner… who actually tried to convince me that it looked good. I didn’t disagree… it was a very nice haircut… it was just COMPLETELY DIFFERENT THAN WHAT I ASKED FOR.
She ended up telling me «you just don’t want to pay for your haircut… that’s what the issue is.»
I agreed. I did NOT want to pay for this haircut… and I was sorry I ever found this salon to begin with.
You can form your own conclusions from this review. Perhaps I am too picky… but it’s fairly common to pick out a picture of the hairstyle you want, show it to a stylist… and expect to receive what you ask for, right? Especially for the prices they ask!
So now I’m unhappy with my hair… out the $ 100 bucks from the color… and have a very sour taste in my mouth for that salon. And I genuinely wanted to built a new relationship with an area salon… as I am new to Stafford and trying to build a new life here.

Ok. First of all, I dont know about any of the other hair stylists. I can ONLY write this review on Mary Z. Her last name is a long Italian name, and I’m sorry to say after 6 years I still only call her Mary Z!
IF you need your hair properly colored, cut or whatever — Mary Z is the person to ask for. I used to be cheap and try to box color my hair… or make appointments spur of the moment. NOT anymore! I make sure to have my 4 week appointments set up with Mary Z. Hey! We can’t all help aging but thank god for Mary.
I’ve been going to Mary… did I say 6 years? Yup… its been that long, or maybe even longer! But even though I cheated a few times and blew tons of money on other expensive stylists, I always came back to Mary. No one leaves my hair so wonderfully shiny after my color and cuts either. And since I have LONG hair, this is not an easy task.
LOVE LOVE LOVE Mary and I am sorry to write this very long overdue review about her and Winning Image way later than I should have!