LaBelle Day Spas & Salons

Best facials and hair around! Stop with the negative and picky reviews. :)
They have amazing quality staff, management/​owner, and retail.
I have been a client for almost 15 years.

I really wanted to be 100% satisfied with this place, however I didn’t have the experience I was looking for.
The ladies at the reception were quite nice, even though I would’ve appreciated being walked to the manicure station, as they do at the Town & Country location, instead of being pointed at it, but it wasn’t that big of a deal.
The interior is clean and décor is nice.
Nail polish selection quite limited to be honest, so bring your own nail polish if you’re planning on a specific look.
My nail technician was Stephanie, lovely girl, and all in all she did a good job. However, in the process of tugging and pulling some cuticles on my middle finger (oh the irony) she went to far, and as a result my finger bIed for several hours, and now I find myself with an infection.
Also, I would much appreciate if at least in an upscale salon as such, the employers would communicate with each other in English. Don’t get me wrong, I’m an expat myself, but that makes you look unprofessional in my opinion.
All in all it wasn’t a horrible experience, but it wasn’t what I expected when paying $ 30 for a manicure.

Hair: ask for Ramona.
Really professional!
She knows exactly what to do with my completely damaged hair.
Love it!

I have had multiple massages and facials here and I am always happy with their treatment and customer service. They have an elegant spa that is very clean and professional. I am a fan of this place but not of their parking. It is located in a shopping center which at times can be difficult to find a spot near the spa.

Not my favorite salon but we were doing a pedi day with the birthday girl who’s a regular. The front desk wasn’t the friendliest but we were the first appointments. When I told them it was my friends birthday, nothing was said. Oh wells. There wasn’t much of a waiting room in the front of the store.
Kate did my toes and she was pretty good. She gave me a neck warmer which was nice. Chair wasn’t that relaxing but that’s probably because I’m so short. After the pedi, we were brought into a nice lounge with a fireplace that had food and we helped ourselves until an employee asked me if I had a service. I mentioned I just finished. I felt that I wasn’t supposed eat so I asked if it was ok. Awkward. Cute lounge but wished we started in this room vs the front area with a few chairs.
Burke Williams is always a favorite so I compare everything to them. Sorry!

I had my haircut & highlights with Romana. She is extremely knowledgeable & friendly, but very pricy. You will not regard going to her, If you don’t mind paying big box.

I have been to this location now and again in the past for manicures, pedicures and massages. I wouldn’t say I was a ‘regular’ but certainly a returning customer.
Scheduled a consultation for hair straightening. I don’t live nearby so decided to cross the bridge early so that I could do some shopping and be early for my 15 minute appointment. Unfortunately an hour before my appointment, after I nearly arrived to the area, I was called and told the person I was meeting with was not available and asked to reschedule for tomorrow. I was put off because it’s a busy time of year and doing the commute twice for a 15 consultation feels very unfortunate. After I hung up I tried to seek services at another nearby location but they don’t offer the same service.
I called back to possibly reschedule but before doing so I asked for clarification for my cancelled appointment. At first I was told the same thing, that the person was not available. I asked why. It’s not as if I didn’t have an appointment. She told me that the person is busy and doesn’t have 15 minutes to spare. Pressing her to admit their fault, I asked why he was suddenly not available. I was told the appointment was overbooked. Nice.
I do understand mistakes happen. I don’t however expect to be lied to and for staff to show no genuine regard for my time and effort. I did not reschedule.
I hope you have a better experience.
Update 12/​17/​2015
Thank you to whoever called me this morning from LaBelle to tell me that you read my review and wanted to offer an explanation and see if you could make it up to me. I did appreciate the call. What I would have appreciated more would have been an apology in your opener with some genuine empathy. Without them, you were giving more of the same. Thanks, but no thanks.

I followed my hair stylist Maria from her previous salon. I kinda had to track her down but it was worth it. Every time she cuts my hair it’s better than last time. She listens to what you want and executes it perfectly. She has a vast knowledge of hair products and techniques. She’s just the best. I can’t say enough you have to really see for yourself. Thank you Maria for award making my hair awesome!!! Everyone loved the curls by the way!!!

I followed Asya from the San Francisco location here. She’s been doing my facials for about 1.5 years now and I love her. My skin has gone through a few stages thanks to hormones since I started seeing her and she’s always been able to bring it back to life.

I’ve gone to this location before and the other one across town. I like the other one better as it was more personable.
Last night, I came here after work to buy my bosses gift certificates for National Boss’ Day. Their Unilocal page and their voice mail say they are open until 9 pm, yet they were already closed at 8:35 pm. What a disappointment! I was in charge of buying the gifts and needed them for the next day. Needless to say, I had collected about $ 450 and spent it at the next nearest spa!

I had received a $ 150 gift certificate for this place and booked a 90 minute aromatherapy massage same day that I called in with Heather. All I can say is – LOVE LOVE LOVE.
One of the best massages I have ever had in my life.

Review for Ramona @Hairsaloon.
I came here more than a year ago for the first time after a pretty bad mess up from a cheap SomeClips/​Cuts whatsoever. Despite the fact that there was some damage that needed to grow back, Ramona turned it into a haircut that I could go out on the street with. Subsequently she directed me to a new style that is easy to maintain and I get complimented for. And I know that’s not easy with my hair.
Remember: Ask for Ramona when you make your appointment. She is a highly qualified German master hair stylist.

**This 5 star review is for Katrina**
I first met Katrina at Town & Country and later found out she works at the Stanford location so I followed her there. Katrina is the sweetest and most attentive masseuse I have met. She starts off by asking you what you would like her to focus on more as well as how firm you want the massage.
I’ve gotten the Swedish and the hot stone massage.
I have taken both my mom & dad here as well. I first booked an appointment for my dad with someone whose name I can’t recall, and claimed it was the lightest «rub» he ever got; there wasn’t any massage. I then booked another massage for him with Katrina which he claims was the best massage he’s ever received!

I got awesome balayage from Ramona. She is the best. It my second balayage and I will be back for sure.

Dear LaBelle Stanford:
Thank you for making me go all privileged white girl on you. (Btw, I’m not. I had a gift certificate.)
I am taking a moment from my vacation in Cancun (Purchased through Cheap Caribbean paid in installments, don’t start thinking I’m fancy.) to leave you this review. I had my nails done 6 days ago.
Thank you for making my nails reflect the lowly middle class slob I am. Effing Honey Boo Boo’s mom’s nails look better than mine do at this moment. And as I am on vacation (first in 10 years btw — my disgust just keeps growing) I assure you I have done nothing more strenuous than ring the bell for the cabana boys.
The lovely ladies at the salon two blocks from my moderately priced dwelling in less superior Santa Clara (although we are improving, go Niners!) charge $ 18 for a pedi with extras. Offer me tea, water, etc as soon as I walk in. Offer to help with color selection instead of pointing and saying «pick a color.»
Your staff did none of the above (we’ll leave $ out of the list, I get it). Did not even offer to assist me with chair controls! Outrageous! Fortunately I am a techie native to Silicon Valley. What if I was a trophy wife FFS? That would have been a deal breaker right there.
Sorry, I digress…
In closing, some pros: the water was tasty once I managed to track it down. I was determined to get my money’s worth. I guess I did. The difference after my gift certificate was $ 25. My non-​gel pedi looks better than my gel mani.
Thanks for letting me express my opinion on your establishment. At least it wasn’t rush hour since I had to take 101.
I literally can’t even right now. Fortunately I’m not feeling super bitchy. I am in Cancun after all. Buenos Nochas! (I think. Mas tequila).

I got a balayage /​ombré form Elle. I have black asian hair and initially it was a little too subtle for what I was envisioning so I went back and she was super cool and lightened it more and now it looks totally awesome. My coworkers often compliment me on my new do (not always easy to do black asian hair right). My hubby thinks it makes me look younger. Elle is a senior stylist and her pricing is very reasonable for the area.
As a random aside, I had virgin hair before the coloring and it was super healthy and smooth. The quality has definitely taken a hit from the coloring (likely not really avoidable given how light I wanted it).

Review for Hair Salon @ Stanford location only!
At La Belle, I found the hair stylist of my dreams: Ramona Stelzer
For years, I have been looking for a great place to get my hair (highlights and cut) done and have not spared spending $$$ on various salons. Although some of them were above average like JUUT (on University Ave) and Legar Salon (on California Ave), yet all of them kept me searching. Then I met Ramona Stelzer at the La Belle Stanford Location… and my search came to a squeaking hold!
Ramona has been trained in Germany and possesses incredible skill and talent. Once, due to traveling, I was not able to see her for a whopping 8 weeks. The cut STILL worked, could be easily managed and did not look like a rag on my head! With other hairdressers from above mentioned salons, I always needed a new cut after 5 weeks tops!
I have great respect for her expertise, know-​how, customer service skills and for designing a hair cut I can manage on my own with very little product aid and effort! In the past, I would always leave a salon knowing that my hair would never look like it was just styled ever again. Ramona’s designs and cuts work in such a way that I DON“T need a ton of products and/​or time to look just the way the day she cut and styled my hair. This is a very comforting feeling to say the least.
Her coloring skills are unsurpassed as well. When I saw her for the 1^st time, I had arranged for my pervious salon to give her my formula. I was nervous since it took SOOOO long to get it right. Ramona graciously waved her hand and said she had already something in mind that should work well. I took a deep breath and let her get on with it. In the end her color choices worked wonders!
She is by far the best hairdresser I have ever come across in all of California! Thank you, Ramona, for helping me stay in style :)

This place was such an unexpected disappointment! I made an appt for a brow wax. One star for the friendly phone call and front desk staff. For $ 28 for a wax, I expected A LOT more. You can get the exact same result (hell maybe better) form a nail salon for $ 10.
First off, anytime i have ever gotten my brows done, even at lower end places, they take you to a room and you LIE DOWN so the waxer can see what she is working with and doing. Not here. They have you sit up in a salon chair, in a DIMLY lit part of the salon. The woman just looked at my brows (no close up mirror or magnified light like other spas use) and said, «so you like them thicker?» I said yes, but she made them thin tadpoles anyways. No shape, no precision, no care really. She was nice enough, but not at all what i expected for a spa that portrays itself as high end and charges as such. I asked if they gave skincare samples, i wanted to try out a moisturizer before buying. They don’t. No offering of water either.
Maybe their other services are better, but avoid waxing here.

Really awesome service in the spa section and my lady gave amazing massage and was very courteous except when I got to the shampoo and blow dry part of my treatment the experience was not as great. The lady that blew dry my hair could not be more interested with anything that she was doing. She looked like she would rather watch paint dry than be working there. For a treatment that I paid 225.00 for I expect amazing service. I go to spas all the time and this would be the last time I go to this one. Maybe, the one at town and country have better service?

Past few times here I’ve heard every excuse in the book of why I can’t «write» the tip in on my credit card transition for my technician. This is a huge inconvenience especially given that this is not a mom and pop shop. Last weekend I was told I could walk to the ATM by Starbucks to get cash and come back. Yeah… no! I’m sure they love this as there no record of the tips on file so of course they can’t be taxed. It sucks cause I’m sure some technicians get the raw end of the deal. Also it’s not ok to have a guy technician do a body scrub on female clients. He asked every 5 seconds «are you ok?» I had to tell him to please stop asking me. So beyond uncomfortable.
If you are trying to be a high end spa salon then start acting like one!