California Motors Direct

It was my first experience trying to get a car In a use 2^nd class dealer you got to be aware that this cars are (most of em) auctions cars n don’t be surprised if car broke few days later. Car fax reports tells u the condition of the car but I don’t think that it says all. I was trying to get a truck but they want lot for it n than i decide to go for something cheaper but I was surprise the condition of the car: battery was death car won’t start to drive out it has water Sprinkle stains all over front of car including wind shield means car was not wash for long time so I was why the heck they keep cars like that when is for sale I mean should be in nice condition cuz people (customer) will pay lot money n its not fair to have like that u know. This why i I didn’t get the car n I’m really happy from where I got my car so as I recommendation go to where you money will be worth it. Don’t be desperate looking for a car otherwise u will regret to late.

DO NOT BUY A VECHICLE FROM HERE!!!
THESE GUYS ARE CROOKS! I should of the read the reviews before even considering buying a car here. I purchased a vehicle 5 months ago and it has been nothing but headache after headache. The AC has been giving me issues from day one and finally I had to take it in and they mentioned that the AC Condenser was damaged from a previous accident to which surprise… surprise they failed to mention! I even took it to two different shops to confirm and they all say the same thing. Now I know why they made me sign a «No Suing Clause» for SH$$ like this!
When calling and speaking to a sales rep (Manny) I was told that «Things fall through our mechanics hands… so we aren’t responsible for it.» I DON’T EVEN KNOW WHAT THAT MEANS!
I even called to speak to a manager (Eddie) who basically told me… «I can’t fix it because it comes out of my pocket» so I guess that means that it has to come out of mine!
Now I understand that buying a used car has its risk, but falsifying documents and «forgetting» to mention specific issues with a vehicle is just straight out WRONG!
Don’t let the low price fool you!!! That just means that the vehicle is a clunker.
PLEASE READ THE REVIEWS and DO YOUR HOMEWORK WITH THESE GUYS… I would hate for anyone else to get ripped off like I have.

DO NOT COME HERE! STAY AWAY FROM THIS PLACE!
I cannot stress this enough. The customer service is so bad it’s ridiculous. Nobody greeted us when we walked in. We seriously had to go all the way inside the office and hunt down the sales person! When we finally got his attention and asked him if he could open one of the cars for us to see he took 15 MIN to get the key… YES he left us outside waiting for 15 min to get a freaking key. When he finally opened the car I asked him basic information about the car (like MPG) and this guy did not know anything!!! He was seriously googling the answers to my questions as we spoke. Not only that but his coworker pulls up and he LEAVES US AGAIN! At that point we were just annoyed and ended up walking out. This whole experience was ridiculous. I feel bad for anybody who has bought a car from them. DO NOT GO HERE! We walked in ready to buy a car that same day but I’m so glad we walked away from this dealer! This crap isn’t even worth 1 star.

Car buying has always been a dreadful experience until this weekend when the company purchased a Chevy Truck. Kenneth the sales rep confirmed the truck was available and invited the customers to stop by over the weekend.
Cheryll and Colton Larson arrived at the dealer around 4pm and Kenneth had the truck available to test drive. Kenneth was very welcoming and personable and made the process seamless. By mid day the documents were ready, seamlessly signed and the truck waiting to drive away to its new home. Kenneth was there from the beginning to the very end
This was the best car buying experience the company has ever had! On Behalf of Gaetano’s, Cheryll and Colton we send out a big thank you to California Motors Direct and Kenneth the sales rep…
We were told that if we wrote a review we would get an extra truck key. apparently that did not happen

False advertising and hidden fees were enough to do it for me. They advertise a car for a certain price and I go there based on that price. I test drove the car and inspected it and seemed good enough so I wanted to buy. For what should have been 500 to 600 in in tax, reg and doc fees I am told its twice that amount. When I ask why he says gives me an inflated number for the tax so I calculated for him to show him he is a lier and asked him to break down what I would pay for. After he tried to avoid answering he then started to break them down and when we got to my ball park he added about 500 for transportation and processing fees. So when I told him that was never mentioned in their site he just says that that is the price and he can check with his manager… How bad of a lie is that… transportation fee? really?!! Maybe you should charge me for the gas you put in your car to get to work… Needless to say, we agreed to disagree. I had some respect for that place when I went there for the first time but that respect got turned into disgust because they are unethical and liers.
I’ll be getting a car from somewhere else!!!

Customer service was great, AJ was helpful, polite and efficient, worked with us in helping us get financing done and approved. Would recommend if you’re interested in a used car. AJ will help you out, he’s fast and knowledgeable

Just as many of the prior review reflect, I also had a less than 5 star visit to this location. First off the advertised price is just a suggestion that will likely increase by nearly $ 3000 before they will let anyone purchase a vehicle. First off, nearly $ 1,000 for a used vehicle delivery fee is down right INSANE. After that feel free to just make up other charges to add on including charging for the factory equipped anti theft vehicle system. My suggestion is to steer clear of this location and go to an honest dealership. All of the negative reviews can’t be wrong about this place. I know that I will be sure to tell as many of my friends as possible about this location… Too bad we can’t use negative start ratings.

So I’ve was in need of a car over a month or so now and all other dealers seem crazy expensive so I decided to give this place a look and wooow is all I can say I’m glad I came here… Ian was a great sales rep and help me with everything I needed to all my questions being answered I highly recommend anyone looking for a car to go here and ask for Ian he knows what he is doing and will help you every step of the way

I had purchased a Scion FR-​S 2013 from this dealership about a month ago. The buying process was quite smooth. From the paperwork to finalizing the deal, it was a smooth transition. They made sure everything was easy as possible along the way. I recommend doing business with them. They take care of their customers.

Stay the heck away from this location for your next car purchase. I
test drove, or started to drive, a car from these guys but the smell
was so bad that I couldn’t get into the car. It’s not the fault of the
sellers, it’s the management. They process cars in and out and don’t
care if someone died in it or if it smells like they did. The seller
was surprised that it smelled so bad which means he never looked at
the car before me which means he should be fired for not knowing his
inventory.

Just Absolutely horrible, they do not deserve a star at all… I abhor this dealership and the way they conduct business as so-​called professionals. Let me just make it clear that I am not bashing their dealership for personal reasons. I am doing so, to protect you as a customer and your wallet. Don’t waste your time!!! Stay away from Adam and Oscar. If you hear that name just hang up. They will stab you in the back so hard!!! I called their dealership on 9÷21÷15 after seeing a really good deal on a 2012 Volvo S80. All salesmen are snakes, well most, and I expected them to be snakes. However, these guys were on another level of snakery, these guys were Anacondas. They bump the price so high I had to check to see if we were talking about the same car. For a second, I thought I was buying a Ferrari for Kylie Jenner. These guys were so crooked, they lied, made up prices, and added unknown fees. We need to work together, by not going to their dealership, so we can hurt their pockets which will make them more inclined to provide better customer service. However, if you decide to purchase from their dealership, good-​luck!

Warning!!! Bunch of Liars… typical, typical sales guys. C’mon, get with the program! No one believes your bullshit anymore. Advertised price «online price» doesn’t mean cash price only. You don’t make customer come in after knowing we are financing and tell them that the car is $ 1500 more because of financing… Ismael, you are stupid and a big fucking dumbass, I hope it’s only you representing the company like that. Not only that, but you try to give bullshit information about banks not doing zero down. You swear it’s my first rodeo. 80% percent of customers finance their vehicles in California… false advertising, liars, and deceitful douche bag. I wouldn’t trust this place or any other place owned by California Motors Direct/​LA auto Exchange. Mic drops!

I’ve been having constant issues with my car that i got in june. I had to get a car that was reliable and good on gas for when i start school since it was a going to be longer commute. I got a 2007 chevy aveo which is good on gas but i had to invest in getting repaired since the first week i got it.
First week my brakes were giving out and not properly functioning so they had it repaired and paid for it. A month later i went to get my a/​c fixed at a different mechanic and found out that it was not properly tuned up and they found out that i had an oil leak and i have to replace several parts and now I’m up to 1600 dollars to repair it. And now it has taken over three months for my registration and plates to arrive and I’m still waiting which they expire in less than two weeks. Do not bother coming and don’t waste your time and money like i have been stuck with.

These guys are so horrible, I wish I could take my car purchase back. They conned me into getting this stupid autosave warranty that is also a giant scam that you can’t get out of. Also I had to drive over an hour out of my way several times to get my back light fixed (which it should have worked if they even took two seconds to inspect the car). Also is been three months and I have not gotten my plates yet. And now my engine light keeps coming on and I’ve only had the car for three months. Total scam. Don’t go here. Take your business somewhere better. I wish I saw all these Unilocal reviews before getting my first car here but I guess I won’t ever make that mistake again.

Great place, great cars, great customer service. .I enjoyed doing business with my sales associate Manny, if anybody ever in need of a vehicle I’ll recommend you to go California motors..

I bought a Toyota Corolla and it broke down within two weeks after the purchase. I do not know if the car was problematic from the beginning, but they just said something went inside the gas tank. So i had to pay 1600 $ for the damage. Also, when i gave them the car for them to take it to the Toyota dealer shop, i found an unseen damage in the back bump. I asked toyota if they had caused the damage,
but they weren’t the one because when they first got the car and did the work, they noted the damage on the car at first sight. So it was them who did the damage on the car, but they keep on saying it’s not their fault. I simply cannot communicate with them. The manager Adam, is so uncooperative and all he had said was «there is nothing we can do for you.» Simply lacks responsibility. It’s my fault buying a car from here.

To be honest I had a fairly pleasant experience here. Manuel was the sales associate I spoke to and was very nice and willing to accommodate my dad and I by letting us both test drive the car we were looking at. Not to mention him going through the trouble of getting out of the sea of cars. I was able to as as many questions as I wanted and for the most part he had answers. I’m going to check out the Santa Ana location for a car, but if you go to this one ask for Manuel.

We came and checked out a chevy volt. They had the best deal in all of LA and Orange County. The car was exactly as described on their website.
They worked with us so we could have it inspected by the local dealer.
They were a mess at dealing with the paperwork. It literally took days and they kept telling me they needed the wrong things from my bank.
They started by saying we could «work something out on the price.» By the end of it, they lowered the price $ 50. All that stress for $ 50.
I was excited to give these guys a much needed 5 star review, but they didn’t earn it. The best I can say is that they are typical used car dealers.

although i had read these awful reviews on Unilocal i still went against my will to check out a «seemingly» decent car that baited me in with an add online. i figured «ehh it won’t hurt to check it out» boy was i wrong.
in all honesty it seems as if they started off trying to give good costumer service (most likely after having such bad reviews) Ex. allowing me to borrow the car for 5 hours and take it in to my personal mechanic. instead of doing that however, i hot-​rodded it around town for a few hours to test it then brought it back stating i got it checked by my mechanic and it passed with flying colors. when i said this the look on the guys face looked shocked as if he expected me to give a list of problems. asking me if i was sure my mechanic was legit and really looked at it. maybe I’m good at reading people but this guy killed it for himself.
not only do they use some of the most uncomfortable pushy sales tactics but they had even admitted over 80%of there vehicles have been in an accident.
after everything done i was still willing to work on a deal. i was approved for a loan by them and we had negotiated a decent price i felt comfortable paying. once it came to signing papers everything changed dramatically. Jhordan the main sales person that was helping me did his best job to make me feel comfortable with my first car purchase besides the fact that he tried to charge me $ 3,000 more than our verbal agreement then have every manager patronize me and dumb me down for thinking i would actually get the deal we had agreed on. terrible people! the «managers» Kenny and Adam were the apitome of slime used car salesmen.
they were even ripping off some unlucky mother buying her son a car right next to me as i could hear the whole thing going down. explaining for her to sign something stating they could not get sued buy her if anything went wrong with the transaction/​car. how sketchy.
not to mention they tried to slide a paper buy me while i was doing my final signings that stated my car had frame damage! yes! frame damage! lucky i have common sense or i would have been screwed.
bottom line i am not one to complain but these guys are jerks! don’t fall for Kennys responses to all of these complaints. these guys are bad news. even for a used car lot lol

I was looking for a 2012 Honda Si and saw that this dealer had plenty of those cars on the lot. They had one for $ 15,999 and it only had around 12,000 miles. As I visited the lot, they let me test drive the car and it seemed very nice and smooth…
After reading many bad reviews from this dealership on Unilocal,I decided to get the car inspected by Honda before making the purchase. This was the best thing I could’ve done. Underneath the car, it was all covered in rust. As I returned the vehicle to the dealer, they were not surprised at all about the condition of the vehicle. They knew exactly what was wrong and was hoping nobody would have looked underneath the vehicle. THESE GUYS KNOW EXACTLY WHAT’S WRONG with the cars, and they’ll never bother to tell you. I do not recommend anyone to purchase any vehicle from here.