The Pointe at MSU

The Pointe at MSU is one of the most unprofessional, unorganized, careless, and dishonorable apartment complexes in Starkville. I had many warnings not to live here but chose it for location and price anyways. Since I have lived here I have experienced lack of safety/​security, apartment repairs, Internet, and general decency by the Pointe staff. I was promised multiple things when signing my lease last fall and have failed to receive any of these perks since moving in. I even received a phone call saying that my rent was late because they failed to send a notification to residents stating that their automatic bill payment doesn’t work correctly. If it doesn’t work, don’t make that an option! And do not promise things that you will not follow through on. I am highly disappointed at the staff here including the understaffed maintenance, untrained CAs that sit at the desk doing nothing, and the unqualified directors who do not seem to solve issues on their own and leave the office without anyone in charge so that the untrained CAs attempt to handle issues they do not even comprehend.