Bruiser’s Tree Service

I cancelled their service because they insisted on doing the work when I was not able to be home.
After acknowledging the cancellation they performed the work anyway and then demanded to be paid an amount that was not agreed upon.
They left the site a mess and did not grind the stump much below the surface. If I provided service in this manner I would make sure the client wasn’t home as well.
They then followed up with rude and insulting emails after I agreed to pay the full amount they demanded for a service I did not want.
Very unprofessional. I wish I could give them 0 stars.

Bruiser’s Tree service was fabulous for us! We called and got an estimate in a couple days, and it was almost half as cheap as any other estimate we had. He came out and grounded 14 stumps. His machine was eating through our huge stumps with no problem. Unfortunately his belt broke, but he got a new one and was back out here the next weekend! All said and done, he promised if there was something he missed due to the amount of chips exposed he would come back for free to finish. We recently had a tractor out here to level and finish our yard and ran into some reminisce of 2 stumps. I called on a Thursday and he was back out here Saturday to fix the issue for free! Michael is a man of his words, and I would recommend him to any and all friends or acquaintances.

I’d used Bruiser’s once before for a tree limbing and was pleased with their service. So, on Saturday, when I heard that my giant Black Locust tree had blown down onto the power lines and was blocking the road, I looked up Bruiser’s on my cell and called before I even arrived home to survey the damage.
Fortunately the PUD guys showed up Saturday evening to free the lines and turn the neighborhood power back on. And, Bruiser’s arrived bright and early Monday morning to clean up the tree. And boy did they! By afternoon you’d never know I had a tree.
I wanted to write this review to praise Bruiser’s for their super fast response, VERY reasonable prices (the other reviewers are clueless), and attention to detail. The lawn was immaculate! But, don’t take my word for it, check out the photos I posted. And call Bruiser’s when you need some tree work.

This guy Michael or who ever does business for this company is a grade A «a-​hole» gave me a quote that was just ridiculous. Do yourself a favor and stay away from this outfit. Very unprofessional and rude.
I would give them no stars for a review, but a one star was the only option to post.

Had Bruisers Tree service grind some stumps for me today and he did an amazing job! He showed up when he said he would and worked nonstop until the job was done! Price was great and I will use him again if I ever need any tree work done!

We had a great experience with Bruiser’s Tree Service. They responded very quickly when we were looking for somebody to chip and haul away a HUGE pile of shrubs. They arrived on time, gave us a reasonable price and were very nice. They chipped everything up and left it very clean. Would call them again!

I had a somewhat large pile of brush and rounds in my back yard that I wanted chipped. I contacted this company to get a quote for removal of this pile vs renting a chipper myself for about $ 120.
Arrived promptly for quote. Was quoted $ 150. I pointed out that the rounds were off to the side and I didn’t think there were any under the brush. They were going to be in everett doing a job on Friday and I was told around 10am. I tried to ask for a different time because I work nightshift at a hospital. After some hemming and hawing he agreed to around 4pm.
Friday morning rolls around at 5am and I get an email saying that they would be at the house around 2pm, that’s the «latest» they could do. I say fine and email back regarding leaving payment for the company. No reply, so I call. Talk to Michael. Paying with cash and ask for a receipt «we don’t usually give receipts for cash payment, but ok». I thought that was pretty weird.
Fast forward to about 5pm, outside looking at the job, all of the rounds are still there! After calling the company a couple of times, no answer, leaving a voicemail, no return call ever, I emailed.
The responses I got were that «firewood is never chipped». Which I was not told, and it’s not firewood to me, it’s wood that I wanted chipped. I then expressed my frustration at the fact that I was under the impression that everything would be taken care of and that I had overpaid for an incomplete job. I was told the job was «completed as contracted» and then told that my «confusion» was probably because I work nightshift. «While it’s possible, I think it unlikely you would ever have done it. It would have required some effort on your part.»
Overall, my frustration is that I feel like a job wasn’t completed. I was never asked about rounds being chipped, which I thought would be included in this estimate. And the owner never even brought that up as potential to NOT be chipped. I don’t do that on a daily bases. So, I’m pretty frustrated.
Job: 2 stars for lack of communication about brush and rounds. From a «professional» that does this daily.
Price: 1 star for overpricing and not fulfilling the customers request. Renting a chipper from a local store would have been cheaper.
Professionalism: 1 star. I think it takes a lot to please a customer and this company could care less if the job was done how I wanted. They just wanted the money and still don’t care that they have left a problem in my yard.
I wouldn’t use this overpriced company again, and I’d recommend that you either lay out EVERY specific you want completed prior to the job being done because you won’t be asked.