Horizon Casino & Resort

Worst experience as a tourist. Its closed and its not a surprise.

I’m surprised by all the negative reviews, I’ve stayed at this hotel 2 – 3 times back in 2008 – 2009 and I had a good experience each time. The rooms I’ve stayed in with my family were always clean and tidy. They had a movie theater and a restaurant in the hotel too which was pretty cool. I had no idea the place closed down and I’m very sad to hear that.

Good news and a reason for optimism as today’s newspaper reports that the Horizon will be morphed into a Hard Rock Hotel.

I’ve stayed here a few times while partying in SLT and you get what you pay for.
The last time we went we got a mini-​suite for around $ 130/​night and for the same space at the Marriotts or Montbleu would have cost us 2x-​3x as much.
The hotel isn’t very crowded, popular, or clean but it gives us a place to sleep for 3 hours and a spot to play video blackjack at 4am.
If you want a hotel that’s close to the strip, cheap, and don’t mind sleeping in a room that was probably ½ cleaned. This is your spot

Terrible!!! Outdated rooms, broken tile and ripped mattress, stained popcorn ceiling, the only start I can give for outstanding customer service … Oh, and the ‘casino’ has no tables… Thumbs and big toes wayyyy down!
Heard they are going to be under new management in a month… Really hope things change!

Actually did not stay here but the reviews were so bad on tripadvisor and other websites, I’d figure I’d have to stop. Place looked empty — no valet service and a casino without tables. Slots are loose but that’s about it. I have a few suggestions:
1) Demolish the place
2) Change the name to Belo Horizonte with a Brasilian theme
3) Have a millenium Twerking team to attract clientele.
4) Have an Asian Tapa place with high priced cuisine served on square plates — that should attract the hoity toity crowd.
5) Clean the parking garage and elevators
and finally — the cool hipster casinos do this:
6) Broadcast chill or trance music in the public areas.

I hate giving bad reviews, and when I do it’s only to protect other people and maybe if people that run the business read our reviews change can occur. I gave this place 2 stars instead of 1 because of Alex Ramon and his illusion fusion show which is amazing
1) we walked in and there was debris and food items on the elevator floor and hallways. I know it’s our responsibility to clean up after ourselves but how can the cleaning crew at 2pm miss all the trash on the floor?
2) we got our room keys and our second room hasn’t been cleaned. We didn’t get an offer to change rooms so we decided to walk around first. When we got back it was still untouched. We asked the front desk and they said the room shouldn’t be in that state because nobody has used it in months which leads me to think that it’s been in that state since forever and nobody cleaned it?
3) no heating. Apparently 30 degrees isn’t enough to turn the boiler on so they brought up a personal heater. At this point I’m speechless. Update: apparently something was blocking the heating vents instead, hopefully not a dead animal carcass but at this point I’m afraid
4) the beds and windows. I think it’s time for new mattresses because I could feel the springs and I couldn’t sleep. The view was breathtaking on our floor but I could barely see it from the amount of bird poo and smudge on the big windows
I know horizon has a lot of other competition and it must be taking a toll on the wear and tear of the place but I’m sure if they make some adjustments and changes they can step up their game.

I feel really horrible giving Horizon Casino & Resort 2 STARS but the negatives definitely outweigh the positives.
I wouldn’t describe myself as someone who’s high maintenance, all I ask is that the room is clean. In general, I’d prefer to pay a little more to have a nicer room with better amenities but making reservations for LDW was out of my hands. I kept an open mind with staying at Horizon but I knew that the rooms were average, at best, and that the hotel was in a bit of decline. There were 3 of us in the room and we paid $ 130/​person.
The positives:
–The hotel is across the street from Montbleu, Harrah’s and Harvey’s and a bit of a walk from Heavenly so it’s in a prime location to other casinos, restaurants, and shops.
–The staff were really sweet and pretty chill. They were really welcoming at check-​in.
–We had a pretty awesome view of the pool and main building.
–Though the room/​hotel had a weird smell, the room was for the most part pretty clean.
–They offered us an early check-​in (although we did have to pay $ 30 – 35 extra) and checkout was at 11 a.m.
The negatives:
–The room smelled like old pizza and the smell would NOT go away! Due to the smell our pillows/​sheets smelled weird.
–The room was big enough for 3 – 4 people but the furniture is showing signs of wear. Lamps didn’t work, the mirror was falling off the door, cracked paint chips everywhere, the shower leaked, among other things.
–The walls were EXTREMELY thin… we heard people coming back around 4 – 5 a.m.
–The casino had horrible ventilation and it was pretty much empty all the time. There weren’t any table games, just slots. They also had a bar but I never really saw anyone drinking there.
Overall, if you are on a budget and looking for a place to stay in South Lake, Horizon is a decent option. However, with other options in the area, it’s not worth it to pay so much for below-​average accommodations.

I cant give it negative stars!!!
We stayed here Labor Day because no other hotels had room. First they gave my husband a room on the 14^th floor, room 1407. I was down stairs unloading and he took our kids up. He opened a sliding glass door to check out the view and LUCKILY he didnt step outside or he would have FALLEN 14 stories to his death!!! There was no patio!!!
He went downstairs and all they could say was sorry. I was so pissed and he didnt tell me about it until later that night!
THANK GOD my kids did not run out! HORRIBLE PLACE!!! DO NOT STAY HERE!

Believe it or not, the Horizon was once my favorite place in Tahoe back in the day — it always seemed packed, the rooms were always clean and were a great value, loose dollar slots that still dropped coins, discounted lift tickets, VIP check-​in, excellent players club, awesome food at the Four Seasons, everything was great — particularly the balcony rooms.
A few years back, however, something happened with them losing their gaming license, thus having to remove all of their table games, and the once-​hopping casino floor turned into a ghost town — it seems like there are now miles and miles of empty casino floor space, meaning they didn’t even bother filling the void with more slot and video poker machines.
Unfortunately, things haven’t changed much over the past few years, with the exception of the building’s exterior being repainted.
If it had a complete overhaul, and/​or was somehow at least brought back to the status it once was, it might be awesome again, but I’m not betting on it (no pun intended!) Some of the reviews I’m seeing here might be an indication that the owners are just letting the place go.

The dirty towels that were left in the bathtub by housekeeping should’ve been the first clue this was not going to be a good stay. Scratch that… the fact that they no longer have valet parking on a weekend, and we found an amazing parking spot immediately should’ve been the first clue. The front desk did have housekeeping come up and immediately retrieve the towels, and asked if we wanted a different room, so have to give credit where credit is due.
There was a ton of dust behind the nightstand (it was pulled out about 5 inches from the wall, so we couldn’t help but notice), peeling caulk around the bathtub/​shower insert, dingy looking tub (needless to say, we didn’t dare take a shower), the bathroom floor didn’t look clean, although it could’ve been the age that gave it that look. The vanity top was old and stained.
They get 1 star for the beautiful view of the lake from our room, but I’d like to take ½ star back for the bird poop on the window we had to look past to see the lake. Upon leaving the hotel, I looked up at the tower… there’s bird poop on almost all of the windows, so it’s apparent the windows have not been washed in years.
Wi-​fi rate was a ridiculous $ 10.99 — not sure if it was per day or for the length of your stay, but I found that fee to be outrageous given that most are free now.
The entire interior (including the non-​smoking rooms, which is what we had) smelled of cigarette smoke — I woke up with a scratchy throat. Décor is 1990’s at the newest.
The pool was closed… in mid-​August???
The bed was hard as a rock! I tossed and turned all night long, praying for morning to finally come so I could get the hell out of there… no joke.
I predict this hotel/​casino will not be open much longer unless they do some serious remodeling.

There are some pluses and minuses about the Horizon Hotel. The biggest plus is the view. If you can get a room with a lake view and a balcony it will make a world of difference. But with the declining state of the hotel it is not my first choice of a place to stay. We were moved out of our first room because when we woke up in the morning the shower was broken. The beds all sank inwards and I found some mold on the shower curtains.
If you are looking to gamble, be warned there are no table games. You have to leave the hotel and walk across or down the street to a casino that has them. They no longer have a buffet and pretty much everything is run down.
When the staff told us that they would comp the room for the night with the broken shower but ultimately they just took $ 30 off the bill. was $ 170 per night.
Unfortunately I would reccomend selecting a different hotel if you have the option.

Should be a half star! Complete DUMP! I have been to houses in the ghetto that are more updated and cared for. Please believe the other poor reviews. They don’t lie and are spot on. The staff at the desk were rude the place is dirty and OLD! Every single negative review and description I read here on Unilocal was 100% accurate.
The positive reviews on here must be trolls or people paid to write positive reviews on bad businesses for living.
We actually slept ontop of the beds using extra towels to lay on and covered up using our large beach towels we brought with us for the lake. Even our kids noticed the place was nasty and kids don’t usually notice that stuff.
I kept thinking the entire two days we were there that: The Horizon is only good to stay at if you needed a few hours of old, filthy and uncomfortable shut eye before a drive home after a coke and booze fueled 24 hour bender of gambling and debauchery in Lake Tahoe!

The 2-​stars are for the staff that were friendly, if a bit indifferent, and the price. We paid $ 120 for a mini-​suite — I’ve paid more for flea-​infested motels. The whole place smelled like a mixture of stale cigarettes and bleach. The rooms were pathetically dated; teal and burgundy — I haven’t seen that color combination since the 80s, which is the last time I’m sure this room was cleaned. This place is screaming for new ownership. It’s just a sad, sad place. I’ve never been to a quieter casino; the place was just dead.
This property has enormous potential. It’s situated on a humongous piece of land with amazing views. How tragic that it has been left to rot away.

This place has fallen out of favor with the owners or they do not care.
We got rooms on the 11^th floor which were supposed to be newly remodeled. That is not the case. My boyfriend walked around the room barefoot for a few minutes and he had to go to the shower to clean the bottom of his feet before we got dressed for dinner. The bottom of his feet were filthy like he had been walking on city streets!
This place is gross!!! Really, really gross! We were only there for one night and stayed only because the rest of our group was there.
If you decide to stay, here are my suggestions. Bring cheap plastic flip flops to wear around the room and in the shower. DO NOT GO BAREFOOT ANYWHERE!!! Bring bleach cleaner for the toilet because it probably wasnt cleaned. Lastly, take sleeping bags and sleep on the deck!!! We actually saw people doing that!!!

This place is dirty. Stains on carpet, dirty sheets. told the front desk about how dirty the room is and they said that just how it is… WOW!!! I’ve stayed at motels better than this.

WTF?! PUBIC HAIR AND DIRT ON MY BEDSHEETS is NOT what I want to see when I lift my covers to my bed. Clearly someone was to lazy to attempt to change the sheets before making the bed. I also saw a long stand of blonde hair on my toilet seat from the previous guest. The cleanliness standards at this hotel is WAY below par.
The air quality over here is horrible as well. the vents are blowing out so much dust I developed a runny nose and sinus congestion. They used so much purfume in the room that i immediately started sneezing when i walked in. to make things worse, there were just plenty of smokers in the lobby
This place needs to clean up their act because they are a health hazard!

This place is seriously disgusting.
Has it ever been cleaned?
Our bathroom was filthy. There was short hair all over the bathroom sink from the previous guest. You can find dust and dirt in every corner of the room. The shower didn’t drain, the shower curtain had so much soap and dirt caked on it, I still can’t believe I used the shower. Use flip flops in the shower, who knows when it was last cleaned. The carpet in the hotel rooms should be ripped out immediately, stains everywhere. The walls and picture frames had never been wiped down. It looked like someone let a champagne bottle explode all over the walls and it was never cleaned.
The elevator to the parking lot had spit on the buttons! Gross!
The bedding was horrific, and the mattress was worse.
Only slot machines in casino, no tables. No valet.
We paid 79.00 per night; it was only OK for the location. I will never return to this hotel.
Everything is old and dirty. My fiancé booked the hotel, if I read the reviews; I wouldn’t have let him book it! Don’t stay here!

This is for their buffet only. We went there yesterday and it was the most horrific buffet experience I ever had. If I can give it this experience a zero, I would.
First was their hostess Guadalupe that seated us. She had a nasty sour face. Supposedly, they had a big party of 50 that was there and she was trying to find rooms for us to sit. She made us feel bad for being there and making her work. Then when we were seated, we had no silverware. Then, they had dried turkey cuts, sweet tasting fried chicken, mushy egg rolls, no sauce on their sweet and sour chicken, etc. The only thing that was good was their lemonade.
The waiter was sweaty and was dripping in sweats. UGH!
I know I only paid $ 13 but I didn’t even eat anything that was worth $ 13. I ended up eating slices of cucumbers. How sad is that? I will never go back.

SAVE YOURSELF THE HEADACHE! Do NOT stay here.
Walls are paper thin. This hotel is mainly marketed towards families so you’ll get screaming children at around 8PM and then crying babies at about 8 AM. Works really well when you went to sleep at 0400.
This hotel also comes with a free alarm clock. This alarm clock comes in the form of the hotel’s emergency alert system telling us that there is an emergency (that doesnt exist) and that we need to evacuate the hotel at 10AM. NOT COOL.
As indicated by other reviews, the place is dirty and could stand a serious overhaul in terms of the décor. The walls and carpets are straight out of the 1970s and looked disgusting. The carpet in our room wasn’t even firmly attached to the floor and was buckling in several places. Please feel free to consult the photograph I took of the amazing maid service that this hotel also offers. They didn’t even vacuum the floor after «cleaning» the room.
Spend a few extra dollars and stay someplace that gives a shit about good customer service and keeping up their hotel’s facilities for the guests.