AF Bennett Salon & Wellness Spa

Just had my second deep pore facial with Alla today. My skin has never been more soft or smooth in my 37 years. She is so sweet and kind and gave me such a relaxing experience. Extractions were plentiful and gentle. Love the hot stone massage. Can’t wait until my next appointment.

Got my men’s cut done by Charles. Transplant from California, Charles is a really awesome stylist and a pretty cool guy to talk to. The salon also offers nail, feet, and total body spa treatments.
Love this place!

Worst service ever! I spent over $ 400 on a spa package and not one of the services was what it should be! My massage was supposed to be 50 minutes and instead was 25 I know bc I timed it on my phone and that included disrobing. My aromatherapy shower no aromatherapy, my massage therapist «Luna «well she sent me to the dressing room and said all my services are done mean while I never had my facial, and body scrub ! Thank goodness for me I spoke up and had things situated but no response from her. My facial– ehh was supposed to be stress free but instead it was painful and the woman disrobed she took off her shirt because she was hot !!! This older woman was most likely having a hot flash and was doing my facial in her bra plus she was talking to me cmon!!! If that wasn’t enough the body scrub was nothing special and when I asked the register for change of a $ 50 I got $ 40 and they told me they gave me $ 50 back … No sweetie you didn’t !!! All the manager did was say sorry gave me 25% coupon and a small spray bottle of eucalyptus to spray in my shower!!!

I’ve become a new yet very regular customer and I couldn’t be happier. I was in search of a blow out package on Staten Island and love the one offered. The price is right, ease of making appointments, quality of the blowout and overall experience are top rate. I came in with very damaged hair after too many «two hair dryer» cheap blowouts and chose to start with a master colorist to help get my hair back on track. I’ve found everyone beyond accommodating and it’s so nice to feel no pressure in using multiple stylists for different things. They also run great specials and the front desk staff shares them with you and is very patient & nice when booking. The warm towel, drink bar, wet towel and mini massage when checking in & washing are very nice add ons that make going an «experience».

I had a gotten a spa package called the serene from my girlfriend for my birthday at A.F. Bennett. It was the first time ever going. I have to say from the minute I walked in it was a pleasure from customer service down to how precise everyone was. From my masseuse which was amazing to the skin care specialist Alla which made my face feel and look wonderful. I also had a hair treatment and haircut blowout and makeup from this fabulous woman Caitlin I absolutely loved her from how she made me look to her great personality. Loved her!!! I would definitely highly recommend this place and will definitely be going back.

This place does not even deserve 1 star… the most unorganized, unprofessional so called «salon» I have ever been too. I made an appointment for April to do my makeup, 45 minutes later they send me to Roseanna telling me April was unfamiliar with me, needless to say things just went progressively worse from there, she had no clue what she was doing… a true horror story from the moment I walked in until the minute I walked out… NEVER AGAIN!!! Don’t mind paying but the service there truly sucked!

I’ve been going to this salon for 10+ years, so I’ve been VERY patient with them before deciding to write this review. The girls in the front can be really nasty sometimes, but I always dismissed it as a few rotten apples-​but not anymore! I was taking my mom for her massage. When I walked in I ASKED if there were any services I could have done while I waited and they said I could have my hair blown out (for a charge). I declined, since I didn’t need it. We sat down; they offered us both a beverage and I ordered the cappuccino (delicious)!
While I waited, other people were walking in for their appointments and the girls in the front were offering «complimentary blow outs» since it was «customer appreciation week.» I could NOT believe that they wanted to charge me for a blowout, a client at this salon for over a decade, and they were offering FREE blow outs to other people since «they wanted to keep their stylists busy.» THEN, they were making mimosas and handed them out to the other people waiting, EXCEPT ME. I literally sat in that chair for over an hour and they treated me as if I were invisible and not worth their attention.
The worst part is, the one girl (the girl that does the spray tan), I had a full conversation with her like a month earlier (when I was there for a service) about the spray tan.
Anyway, some other negative experiences: 1. 98% of the masseuses are HORRIBLE, the one last time was giving me grief for «taking too long in the steam bath,» another time I was left in the freezing «relaxation room» for over an hour with wet hair. 2. The «mud bath» is just a tub and literally a drop of mud. 3. Hair stylists are no good! …and don’t even think of switching girls, I have been GRILLED by one when I was getting my hair down by another and it was simply because she was always booked!
The pros, you ask?: the cappuccino, and the facials! The women that do facials are incredibly nice and good at what they do!
With that said, no one wants to be greeted by those girls with bad attitudes, so I’m finally looking for another salon!

I decided to try AF Bennett in April. Was a little hesitant as I thought it seemed too upscale and fancy for my taste. I was pleasantly surprised once I walked in. You are greeted when you walk in. They give you a nice warm towel to wash your hands and offer you a beverage of your choice.
They did look at my hair and asked what I was interested in. I was randomly assigned a hairstylist and, while a bit pricey, I was very happy with the results. I’ve learned you get what you pay for.
On my next visit I tried a facial and loved it. I was afraid she was going to try to push products on me but thankfully she did not. She did ask what products I use and commented on them.
On my last visit I had a chance to chat with one of the owners, Frank, for about 15 minutes. He is very personable, very interested in what you have to say, be it comments or criticisms.
Overall, very happy with my experiences there. The staff is not loud or brash. You don’t hear them gossiping about the previous clients that just left.
The negative is the parking. I usually park a few blocks away so I don’t have to worry about the Muni meter.

From the moment you walk in you’re received with pleasantries & attended to with a hot towel & offered a beverage.

I’ve been coming to this salon for years, and am always very happy with the results. Yes, it’s expensive, but its worth it.

AF Bennet pampers you from the moment you walk through the door. The staff is very accommodating and the massages are to die for!

I always have a good relaxing time here. very professional and relaxing place. I get micro derm facial every 3 months and my adult acne has cleared up. i just wish the front desk was less snotty… but thats this island… i dont think they mean any harm they are young girls dealing with the public… i think the young pretty girls at the front need to be told to put on a smile even on the worst days… your dealing with the public and lets face it its not easy… otherwise this place is great! I am also a mom and i am always asked «what did you do for the summer?» did you get off the Island? LISTEN UP people wanna get off this island!!! So when we the mommys come to your spa make us feel like we are off the island! we are on a vacation the miniute we walk in!!! we need relaxing time not some 20 year old mad at the world she did not pas beauity school yet and has to deal with us.

I usually stick with my original places. However, my mother received a gift card for a french manicure at A&F Bennet… she has NO nails… lol So I took it to use before my baby shower. I was really excited because it looks like such a nice relaxing place.
I called to make my appointment and I was a little thrown off. The girl who answered my call told me that the 12pm appointment was taking for a french manicure. I asked if they only had one manicurist. She said «No but everyone else isn’t as good.» I asked to take that time anyway with anyone.
When I got there, the valet parking was nice and the girls at the desk were super sweet. Being 8.5 months the desk girl asked me right away if I would like a drink. I arrived at 11:40am because Im always early… WELL, I waited until 12:32pm before I was finally seen. I understand 10 – 15 min wait after your appointment but 32 minutes… come on!
The lady finally came to do my nails. I told her I was getting a french with a design. She asked about the shape, I said I wanted them square with round sides and to please even them out. The shape was horrible! After she polished them, I was told that she didn’t know how to do a design that I had to wait for someone to be available. So I waited 20 min. Finally someone came over to do my design… She took one look at my nails and asked what happened. They were uneven, polish was bumpy and thick and the white french lines you couldn’t even see. She said she was going to fix it for me… She made it even WORSE & more bumpy! Did not know that was possible!
She also said she would do me a favor and put some kind of top clear coat that didn’t need to dry. Thought that was great since I was there for 2 hrs already.
I was there for over 2 hours for a french manicure!
I got home and after washing my hands, the polish peeled right off. Such a waste of my time. Thank goodness I had a gift card because I would have been more pissed if I paid.
I had to go to my regular nail girl just to get my nails redone.

I’m surprised how many bad reviews there are. Maybe because I was using a gift certificate they didn’t add in a bunch of extras for me? My husband got me the trinity package for Christmas. The package includes a manicure, pedicure, massage, and a haircut. I was thrilled with everything. The ironic thing was that they were taking their time with everything (in a good way) and I was the one who was rushing since I had a rehearsal dinner to attend.
My massage was amazing. I had Sipi or Sibi, I can’t remember how to spell it. She could instantly tell how painful my right shoulder is and really worked on it for a while. This is where my experience differed from others who published reviews here: she offered me aromatherapy steam, which she said would’ve cost an extra $ 5 but when I went to pay at the desk they told me it was no charge. To be honest, what I found most annoying was the other clients. After my massage was over, Sipi told me to relax in this relaxation room with a large area to lay down. These two women were sprawled out over the whole thing so I had to stand until my manicurist got me. However, the cucumber water served in the relaxation room made up for it. It’s so refreshing.
My manicurist/​pedicurist was also great. I can’t remember her name but I think she was from Poland and she was awesome. She had more useful tips for taking care of my feet than my pediatrist did and she was really, really nice. She brought me a cappuccino before beginning my pedicure.
I had a really great experience. I just wish that it was a little cheaper so I could go more often. I’d love to go for massages regularly as I think Sipi could really make a difference on my shoulder.

I went to pick up a gift certificate for a massage for my mom, from my dad… the minute I walked in I was getting looked up and down from the staff, I got to the desk and was ignored for about 5 minutes. When I was finally acknowledged I informed the girl at the desk, that I was going to purchase a $ 150 gift certificate but decided to pick someplace more friendly… then left. Such rudeness

I love this place ! Kelley it’s great ! Have been a regular customer for about a year now, and no complains so far ! They are a little pricey but you get what you paid for ! Excellent service.

I go to AF Bennett for 2 specific services — Blowouts and Massages.
I love the salon and it always feels like a treat — which for me is exactly what it is; a treat. (many of their services are out of my price range for me to use them as my all purpose salon– not a dig at them, just a point of reference –If I could afford it I would go more often but I get my hair colored every 3 weeks — I would be broke). Love the hot hand towel when you arrive, and the offer of coffee, tea or wine is really never a bad thing.
Blowouts — are always very good and for my length of hair priced very well — I had purchased the blowout package last year and it was the best $$ I ever spent + I did not need a master stylist to get a good result! 5 days later my hair still looked great + the scalp massage alone was worth it…
Massages — LOVE, LOVE, LOVE, LOVE the steam room. It is honestly why I treat myself and pay the $$ (which by the way is not unreasonable all things considered) to get my massages there when there are so many other options. It makes the entire experience like a mini retreat. Honestly just booking the massage puts me in a good mood, because it is so luxurious and I know no one is rushing me to get out of the steam shower. When the therapist I frequented left — they sent me a nice letter and a discount so I would try someone else. A classy touch!
They also do a good job of sending mail and birthday discounts. not too much, but a nice touch.
I used to get my eyebrows done here as well, but scheduling became a challenge for the person I liked & I discovered I can do them just fine on my own.
I have heard /​read people give them not so great reviews, my experience over the last 10 years I has always been good but like anything else people have opinions — I was once treated to a pedicure there — it was a very lux experience, but not my cup of tea, the soaking of the feet (in an awesome whirlpool BTW) while sitting on a little stool next to a big luxurious chair. Was not for me. But yet not worthy of a negative review… I just don’t get my pedicures there.
The reception staff can sometimes seem to be hit or miss, but I chalk it up to how busy they are, training & experience. No one has ever been so rude I needed to say something, or feel slighted — it can seem a little «clicky» I would not say intentionally rude. But then again — every single salon I have ever been in (in any part of the world) is like that. Put a bunch of girls working 8+ hours a day together. it is a recipe for some craziness. but overall I do sense a team spirit amongst the entire staff.
Overall love them and am saving up for my next massage.

I have received many services here & always had a good experience. Upon arrival, you are treated to a drink of your choice. They hang your jacket if you have one & you get a locker for your spa services. The massages are great & so are the facials. You have the option of a steam shower beforehand, which i LOVE. They have you wait in a relaxing room, with cucumber water (delicious) at your disposal. I recently tried the spa manicure & pedicure, which was a deal on Amazon Local. They honored it & had no problem arranging an appointment for me. Only thing you have to pay for are the taxes, which came to 50 cents. Some of the girls up front can be snooty, but I never had a problem with anyone and my spa services. It is a bit expensive, especially for Staten Island, but nice to splurge when pampering yourself.

Beautiful interiors, always clean and welcoming. Spa is relaxing, and salon services are top notch.
They are on expensive side, but I learned long time ago — cannot go cheap when it comes to hair color or cut (or to day in the spa!).
Vildana is a pro in the salon — awesome haircuts, great coloring, friendly and professional. I always opt for something new and fresh, and she knows all the trends, what’s good for your hair and style. Highly recommend.

One star for décor and service I had received when I first entered. I was greeted with a nice warm relaxation pillow and a cappuccino.
Other than that my massage was horrible. You def pay for the name. I have received many massages before and this is not a place I would go to. Don’t waste your money.