Comprehensive Pediatrics PC

PARENTS BEWARE!
I’ve been going here for the last year and a half. Every single time I go, my wait time in the waiting room is close to TWO hours, in the exam room, another 40 minutes, to only feel rushed by the Doctors.
I always understood considering it’s an office. I also worked for a doctor and if ever there was an emergency our patients still never waited this long.
I always got different doctors even though I requested a specific one.
One time they lost my sons medical record.
One time I had to insist that his blood work was never performed…(of course I’d remember if they took blood work from my son) and I was right they never took it.
When everything was changing because of the Obamacare, there was a situation with my sons medical insurance and it wasn’t in effect. My son was sick so I paid cash for everything. I asked for a receipt and the girl couldn’t give me one, so I asked her to write everything down and put her name and office stamp next to it. A month or 2 goes by and guess what?! I received a collection letter for payment from them and a week later a letter from the insurance company stating that they weren’t covering that visit because my son wasn’t reinstated at the time of visit. So not only did they collect payment at the time of visit they tried to collect more money from the insurance company.
Once, I waited almost a whole day to get the Doctor to call me, and to hear him give me different advice on the phone, then what he suggested I do in the exam room. He didn’t even know who he was calling about and even didn’t know my sons name and age.
I definitely tried to give this office chance after chance as you can see.
I even got to the point that I totally ignored the front desk reception team, because they are rude, and treat you like you’re ruining their conversation about their boyfriends or what they are planning for the weekends. They never smile and say good morning etc.
When I decided to leave after waiting almost 3 hours, not once did they try to resolve the situation and try to keep me as a client.
I have never ever caused an issue and I always said good morning and hello to them when I walked in and after a while I started to realize that my son is nothing but a file to them and they could care less.
Dr. Faraci I have not a clue to why he is liked so much. My opinion of him is, he needs to stop taking whatever drugs he is on. I couldn’t understand him in the room and my head was going to fall off just watching him bounce back and forth in the room. Dr. Donati I did like, but he was always to busy to spend the time and I always felt that he was being rushed. I wish he would go to the new office that I’m leaving them for.
I feel that There is more to say and I feel that I have said enough to hopefully have you stay away from this place. I’ve spoken to quite a few people and they have shared their experiences with me as well. By the way they also left this practice. My only regret is that I didn’t leave sooner.

Dr faraci is great. Very thorough. I like the targee location. His staff are very nice. His MA was great and his office manager is always nice and ready to help in any way. My only regret is that I didn’t find him sooner.

Wait was minimal the first few visits after my daughter was born but it has gotten worse over time. Most recently waited almost 2 hours for a different person than I scheduled with. I scheduled with a doctor and they only had a nurse available. They did not even give me a courtesy call to notify me of this. Its a shame because i live just a few blocks from their office. I will be switching practices. Such a disappointment.

Dr Faraci is awesome. He is VERY thorough. And even he is not available, all of his doctors and PA’s and staff are all excellent. To other posts about waiting, yeah, if it’s crowded, your gonna wait. They have a lot of patients. But if it’s not crowded, like when they saw us on a SUNDAY! Yes sunday hours are available, we were there for 1hr, check in time and time we left.

This is another location for the Bensonhurst office.
Be prepared to wait every single time you visit this place.
They make appointments and when you are there for your time they have you wait in the waiting room for over an hour. Then when they move you to a exam room you wait another 30 – 45 minutes before the doctor comes in. They have this light system at the doors where the doctor can see how long someone has been waiting. The faster the flashes determines who goes first. It never fails, you always wait 1 – 2 hours at this place before even seeing the doctor !