Front desk staff was very friendly. I waited about 10 minutes for the appointment. The office ambiance was nice, looks like it has been renovated recently. I was treated by Dr. Albina Kroytor who was knowledgeable and pleasant. After about 4 weeks I already see results of treatment(my acne is getting better). I previously went to another office with an older doctor who has an office décor of the 70ies, and overall did not help me. This office is different, I am glad I found them!