Retro Fitness

Let me start by saying that I think the problems I have had with this gym are rooted more in the clientele than management. Also, this isn’t my home gym and is far from home (I work in construction so every new project means a new Retro).
The first issue is that weight plates are NEVER racked and the dumbbells are NEVER organized. Again, I don’t think a management problem. I routinely see people leave loaded bars at the squat racks, throw plates around on the floor and leave them when they’re done, leave dumbbells where they were using them, ect. If it were my home gym I would have said something to some of these people but it’s just not my place. While it would be hard for any staff to keep up with this level of utter not giving a f***, if the staff were to organize and clean up regularly, the patrons may fall in line. I don’t completely blame management, but I have NEVER seen any employee on the gym floor cleaning or organizing.
Next is a safety issue. There is a complete lack of clips to keep weight plates on the barbells. There seem to be two sets that float around the place but there should be a set for every bar and they should be replaced when they get squashed. I’m aware that some meat heads don’t believe in using these things but that’s really nonsense. There is no reason not to secure you’re weight on the bar when lifting. The worst part of this is that by not using them, you pose little risk to yourself, but enormous risk to those working out around you. Simple fix, buy more clips.
Lastly, on a more personal note, chalk is the most important thing in my equipment bag and it’s not permitted here (the first retro I’ve run into this at). However, in defense of management, with how I see clientele treat this gym, I COMPLETELY understand why they don’t allow it. I’m sure if it were allowed, you’d see people down there doing the whole Lebron James cloud routine. And of course not cleaning it up.
I’m not offering any recommendation, I’ll still be working out there every day until the end of this project. I just wanted make potential clients aware and maybe catch the eye of management with some of these issues.

Very clean gym. But not crazy on the red and yellow equipment and décor. But overall a friendly staff and very clean. Classes are worth doing

Ive been going to Retro for over 3 years now and I love this gym, It is a great place to workout. The staff is extremely friendly from top to bottom. Manager Genifer Lefkowitz is always making sure the gym is clean and the machines are working right.
Overall great place to workout

I LOVE this place! It is my second home. The staff is amazing. They are super friendly and helpful. This gym is always clean, set up well and they are always adding new stuff. I won a 55 inch TV last week! It just gets better and better! The classes are great and my personal trainer is awesome! He pushes me harder than I would ever push myself. I lost about 50lbs and I feel/​look better than I have in a long time! I never feel uncomfortable or out of place. I have recommended a bunch of people and they are all thrilled. Best decision I ever made was joining this gym!

Happy to say I always have an awesome experience while working out at this location. They have an incredibly friendly and knowledgeable staff. Everyone from front desk, to the class instructors and managers are so involved and helpful, some even go as far as to remember and ask about minor work out injuries or recall my favorite shake. Needless to say I am SO impressed, and so happy with my membership here and encourage any prospective new members to join! To end my ramble of praise, shout out to the manager Terry, FitFast instructor Matt and Yoga instructor David for being awesome.

Zero stars!!! READ!!!
Had a year contract with these assholes and then they automatically renewed my contract without my consent. When I went down to cancel they convinced me to freeze my account then unfroze it WITHOUT my consent and now I am being charged for 3 month PLUS late fees for a gym I havent been to in a year and a half! «Manager» told me he couldnt wave the late fees unless I continued going to their gym but if im canceling then I have to pay… HORRIBLE customer service HORRIBLE gym. Dont get sucked into this SHIT Establishment!!!

Just had to write about the EXCEPTIONAL Customer Service & Professionalism that was shone to me at this gym by Terry. Due to some unfortunate family events, I totally neglected my account. So often with memberships (especially at a gym) personal circumstances do not matter, they’re seen as excuses. No one really cares, they just want their payments lol. Even though this gym is Great & the Classes are Excellent, I probably would have paid my balance & canceled my membership. However, I had the pleasure of dealing with Terry. He was Courteous, Understanding & Respectful. The way he treated me totally changed my mind & really made a world of difference. So if you’re looking for a clean, comfortable, inexpensive gym & want impeccable Customer Care & Service, I HIGHLY recommend joining this Retro and asking for Him!!!

This gym offers convenient location and excellent, helpful staff. I had to unfortunately cancel my
membership due to crazy work hours leaving me unable to attend. However, instead of having to go through the inconvenience of cancelling my membership via certified mail, the manager at this location made things very easy for me by doing me this huge favor. I wish I could have continued my membership here. Definitely check them out.

I am surprised this place hasn’t burned down yet. Between the floods and robberies. Let’s not forget the broken machines
Uffa!

Retro staff at veterans road always helpful and accomidating !! Shout out to my man Terry especially! Thanks for all you do !

This location has amazing service!!! They really handled my recent Billing issue with great professionalism and went above and beyond to take care of me. I would highly recommend this location. The classes are a lot of fun also!

The gym itself was ok — lots of machines and weights, not too overly crowded other than obvious 5−8pm time, nice staff. I would give it 5 stars if I hadn’t had such a poor exit with the gym. I noticed I had been charged an additional month after my 3 month membership was up — Keep in mind I told them the day I signed up that I would not be staying longer than three months and then reminded them again about 1.5 months before the end to be sure not to renew it for an additional month. When I called to question it, a younger guy on the phone told me it was a problem that a lot of people had been calling about — it was January, right after the new year — but that they should definitely be able to get it taken care of because he could see where I only had a three month deal. A few days later I called back and the woman on the phone talked in circles for 10 minutes about how I didn’t let them know far enough in advance and this is my problem and that whoever I spoke to before was wrong and blah blah blah. She was very rude and very manipulative and very obviously lying and that was obviously… infuriating. So, 2 stars for someone with poor management skills.

Normally they advertise the $ 20 a month, then hit you over the head with initiation and sign up fees that equal 50% your yearly dues. All that was waived for January so I signed up just to have a gym close to home (also have a larger commercial gym membership in Manhattan close to work). It’s definitely 2 steps above Planet Fitness, which offers similar pricing and half the amenities. Decent amount of free weights (my biggest concern at places like this), clean, the juice bar and child care are nice bonuses, its in a large shopping center so parking isn’t an issue. Im not a class person but the studio looked really small. At 6am, not crowded and the weights weren’t all over the place which was nice. Not sure what 5−6pm looks like there though. Given the deal I got, really can’t go wrong for the price.

It was ok. I Liked it but it was always too crowded. Too many gym rats there. Lots of machines but had to wait to use them.

This gym is great! Definitely the best I have ever belonged to. It is clean, bright, well staffed and never too crowded when I go (nights and weekends). The clientele is nice and no nonsense. I am a female and I dont feel uncomfortable here at all working out with the guys.
They have a great stretching and light-​weight room and also a cool thing called Retro On Demand where you can play a workout video in this room and you choose and customize the routine to your preferences. It’s like your own private workout class on demand! The smoothie bar is a nice addition however after reading the nutrition facts, I will never drink another one again because they are PACKED with sugar and far from healthy!
I got a great deal when signing up — $ 20 + tax a month for 11 months (i got one month free and only had to sign a 1 year commitment). It took a little negotiating because the first, second and third offer wasnt as good — i kept pushing with the manager and it worked out to my benefit. I highly recommend this gym!

This is the closest gym to my house. I think it’s pretty standard, still fairly new so lots of construction still going on there. It’s a small space that is comprised of mostly the building’s basement space, so it’s underground. The machines are all very close to each other so when it’s busy it can get a bit claustrophobic in there. I’m personally sensitive to small, enclosed, and crowded spaces though so it may just bother me a bit more.
There is a small theater room with about 10 different cardio machines, but no one ever seems to use it– still a cool feature.
Shake bar is pretty cool, lots of different options that range in price from $ 3-​$ 5, and there are daily specials. Also they have two tanning rooms I believe, but I haven’t tried the tanning there. They even have a daycare room for the parents who need to bring their kiddies– so, lots of little cool things all compacted into a fairly small area.
There are also certified trainers for personal training sessions that range from $ 35-​$ 45 depending on how many sessions you initially sign up for. You can probably talk them down to $ 30/​sesh if you really try.
All this for approx $ 22/​month (taxes and such), but you do have to sign up for a 2 year contract for that price– otherwise there is all these bullshizz initiation and sign up fees blah blah blah. The standard for these franchised gyms I suppose.
Parking is ample, and the general gym population is what you would usually expect of Staten Island– lots of guidos, guidettes, and mobwives. Sorry Staten Island, you know it’s true.

Just bought a deal for a year, have been there several times already and i am LOVING it!!! Its so big with such a big verity of equipments to choose from! I love the shakes they give! And i even brought my friend with me and shes definitely joining too!

LOVE this gym! I have belonged to most of the gyms on SI over the years, and this one is by far the nicest and cheapest I have been to! Always clean, machines are new and in working order (Take that NYSC), and staff is helpful and very friendly. LOVE the smoothie bar and the theater room. Def no muss, no fuss, but has everything you need and more. Also love to have the option of tanning, with several different packages available. LOVE RETRO! Looking forward to the new one opening down the block from me on Richmond Ave…

I came here with a friend on a free day pass which is always cool and I checked out everything. First off I noticed they love the colors Yellow and Red, I felt like this was Hulk Hogan’s Gym… It’s a very modern type gym which means more cardio machines and machine weights and less free weights! They have day care here also but you have to pay $ 4 a day unless you buy a monthly pass for $ 35… I do love that they have a «theater room» where it has about 20 cardio machines and they have a huge movie screen playing in the dark so that’s cool… The staff was very friendly and helpful but it’s just not old school enough for me but it’s a great, clean looking gym… Give it a shot you may like it!!!